Foodora Reviews 

1,5 to 2 hours waiting for our food. The site promisses only 30-40 minutes delivery. Only after you have paid, they change the time.

I did not realize angels are real until I had the pleasure of being saved by customer support agent Nanna L. When all hope was lost and the proverbial night seemed it's darkest, she filled both my belly and my soul. Exemplary customer service, true crème de la creme of the field.

From the bottom of my heart; thank you <3

I have been waiting for the food forever, 3 times I ordered from here and everytime it's takes close to 1h30min, a ridiculous amount of time, plus the food arrives cold.
You guys have much to improve, your competition is way above you and I won't order again from here.

I only received half of what I ordered. When I tried to call the delivery guy he hung up the phone.

Fake marketing, McDonald’s is not available and I keep getting commercials stating you can have two for one, but it never works.

Worst support i've ever seen in my life, do not use this site, there are way better out there, they really like scamming people out of their money.

The voucher code doesnt work and the support doesnt help. Awful service.

Actually the company should not have even one star. It should have minus five stars. Ordered 60 sandwiches two days in advance, paid almost 5000, 00 DKR, waited half an hour outside a gate, just to find out, the company could not deliver by calling the manufacturer, who had received the order just in the morning. I will never trust that company again, Expecting and waiting for my money back.

Do not offer refunds when they screw up their deliveries. Despicable company with horrible service

I waited 4 hours for my order, I was waiting right at the door, the food never came but apparently the courier said that he called me multiple times, which he didnt, as I have proof in my income calls that day. So I never received the food and they dont want to give me my money back

Don't use the foodora. Because of they charged 22% commission instead of 10% commission. They are a greedy company and cheat their partner.
Midori sushi

I had a terrible experience with Foodora, and I am extremely disappointed with their customer service. I ordered food from their platform, and unfortunately, I received the wrong order. When I contacted their customer service department, I was shocked to find that the representative, Camila A., was dismissive, unhelpful, and downright rude. She did not take my concerns seriously and offered me a minimal refund of only 30kr for an order that cost me 250kr. This was completely unacceptable, and it made me feel like my business and satisfaction were not valued.

I expect better service from a company that I am paying for their service. The fact that they got my order wrong is already a letdown, but the way their customer service representative, Camila A., handled the situation was even worse. She made me feel like I was bothering her and did not care about the inconvenience and disappointment that I experienced. As a paying customer, I expect to be treated with respect and receive proper compensation when something goes wrong. Unfortunately, Foodora failed to meet my expectations, and I will not be using their service again. I encourage others to think twice before using their service and opt for other alternatives that value their customers.

The same bad experience as Hungry. Near impossible to get order placed.

Really bad service. We did not get a notice, they did not ring at the door or sent an sms they had been delivering. She just put the food in front of the outer door- at Nyhavn. So someone else was so lucky. Never again!!

This is the worst company ever. We decided to order through here to get the 50% off for first time users. We wait an hour for our food that gets delivered to another adress. The customer service gives us a voucher and says we can use the 50% off code again. The next order doesn't go through in the app, which then tells us that we cannot use that voucher anymore since it's not my first order. Oh and the apology voucher can not be used together with other vouchers. Our money will take between 1-3 business day to be returned. DO NOT USE THIS COMPANY.

Terrible experience. First, I wasn't able to receive the verification text and the agent Nanna L couldn't tell me why so I deleted my account and opened a different one but then it said the 50% discount code couldn't be applied so I contacted them again but they just kept telling me there was nothing they could do and they just closed the chat. Finally I chatted with Klara K but she just did the same and that's a completely unprofessional and disrespectful way to treat a new customer who's having issues with what they offer. They are rude and they just don't care at all. Again, terrible experience and customer service!

Do NOT use this app!! I purchase food (showing driver on his way all time for 2 hours). Never got the food. Never got the money back.
Terrible!!!

It's not working. Waste of time. I couldn't log in. Please close that website.

Worst experience ever. Tried them for the first time today.. Guess what - they forgot all the drinks.

The best they can do is an apology voucher of 50dkk… Joke.

They claim to have delivery guarantee where customers can get 50 pct back if they are 10min or more delayed. Hence, you can just pay everything back as you have FAILED TO DELIVER!

In addition, the worst customer service!