Foot Store Reviews 199

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the selection of products, often finding items that are difficult to source elsewhere, and are generally satisfied with the quality of the items received, noting they are as advertised and authentic. Delivery times are frequently praised, with many receiving their orders quickly, even for international shipments. However, some people were dissatisfied with the response time from customer service, reporting unhelpful or no replies to their inquiries. There are also concerns regarding orders getting stuck in customs, often due to missing information from the company, leading to significant delays or even lost packages. A few customers also experienced issues with product quality, such as soles coming out of shoes after minimal use.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing satisfaction with the... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many praising fast shipping times, even for... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers reporting satisfaction with authentic... See more

Quality

People report ambiguous experiences with quality, with some reviewers praising the authentic quality of items... See more

Response time

Reviewers express significant dissatisfaction with response times, with many reporting that their attempts to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No contact for over month. Can’t get ahold of them. Had no idea they’re overseas. I’m out 80 dollars. Very poor communication. I’ve updated my review because I did receive the item yesterday. It was... See more

Company replied

Rated 4 out of 5 stars

Great price and the website has a great selection. Did not give it 5 stars since for deliveries to the US it gets held up by customs at the border. I think the Foot Store could speed up the process if... See more

Company replied

Rated 4 out of 5 stars

Received the product just fine, though probably would not opt for the expense of FedEx. It took a week to receive (albeit I live in the US).

Company replied

Rated 5 out of 5 stars

Second time purchasing from you guys and quite happy so far with the experience and the selection you provide. Kudos from Lexington, KY - also keep me posted if discount or promos codes are available... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

199 reviews

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4-star
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1-star

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Rated 5 out of 5 stars

Great company service, with satisfaction of delivery.

Nice quality of product.
Convenience of shipping.
Seller established good communication with me (buyer)
throughout the buying & delivery process.
5 Stars! Would definitely recommend!!!

3 November 2025
Foot Store logo

Reply from Foot Store

Hello! Thank you for your feedback and for your loyalty!

We're delighted that you like our products and that your delivery experience met your expectations!

Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we're on the right track.

Please come back to the Spacefoot website regularly!

New products and great deals are added daily! 😘

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

I ordered this item on 10/21 and didn’t…

I ordered this item on 10/21 and didn’t go into a shipping process until 10/27. It is 11/10 and still no package. It has been stuck in Memphis since 10/29. Hasn’t moved since. This is insane. I’ve received several international shipments before and it’s never ever taken this long.

3 November 2025
Foot Store logo

Reply from Foot Store

Hello Mr. Furtado,

Know that we have taken your opinion into account and noted the issue. Rest assured that we are doing our utmost to ensure this does not happen again.

In order to resolve your issue and bring you satisfaction, we have sent you an email.
We hope that you can take note of it and that our approach will allow you to obtain a more positive customer experience.
If however you wish to contact us again by another means, we invite you to do so via the address customer@spacefoot.com
(by specifying your order number again).

Excellent day,
The Spacefoot customer service team

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Authentic quality item.

31 October 2025
Foot Store logo

Reply from Foot Store

Hello,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 4 out of 5 stars

Prompt

The delivery was fast.

28 October 2025
Foot Store logo

Reply from Foot Store

Hello,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars

I probably will avoid ordering from you because I paid $22+ for a small and light package to be delivered. The product is what I ordered.

I received what I ordered. Delivery was way too high. $22 fo that little package was unreasonable. Product is good

29 October 2025
Foot Store logo

Reply from Foot Store

Hello! Thank you David for your review and for your loyalty!

We're thrilled that you enjoy our products and we would be delighted to receive further feedback on how we can further improve our service.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Very fast delivery and the items were…

Very fast delivery and the items were as expected

29 October 2025
Foot Store logo

Reply from Foot Store

Hello,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 4 out of 5 stars

honestly no real complaints

honestly no real complaints, good website got a great deal. Delivery just took a while to get to the states

23 October 2025
Foot Store logo

Reply from Foot Store

Hello,

We sincerely thank you for placing your trust in us and sharing your feedback.

We have taken your comments into account and will endeavor to make improvements accordingly.

We hope to see you soon.

Having a wonderful day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Customer from USA

Customer from Iowa, USA, great experience! We are unable to get SG football boots in the States. So fortunate Foot Store not only had the Adidas F50 SG but was willing to ship to the States! I received from France to Midwest Iowa USA in less than a week, via FedEx. Thank you so much, I recommend very very highly!

23 October 2025
Foot Store logo

Reply from Foot Store

Hello,

Thank you very much for placing your trust in us and for sharing your feedback.

Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.

Have a great day! 😁

The customer service team of Spacefoot

Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient. Product was as advertised.

9 October 2025
Foot Store logo

Reply from Foot Store

Hello Marvin,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Great selection of stuff and received…

Great selection of stuff and received pretty quickly even though I’m an international customer.

15 October 2025
Foot Store logo

Reply from Foot Store

Hello,

Thank you very much for placing your trust in us and for sharing your feedback.

Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.

Have a great day! 😁

The customer service team of Spacefoot

Rated 5 out of 5 stars

Simple and easy.

Simple and easy.

6 September 2025
Foot Store logo

Reply from Foot Store

Hello ,

Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.

We're glad you enjoyed the experience.

Hope to see you again soon!

Have a great day 😊

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

All around excellent experience

Great price, fair shipping, excellent communication. Product arrived perfectly.

30 August 2025
Foot Store logo

Reply from Foot Store

Hello Danielle,

Thank you for your positive feedback. Please know that we are doing everything in our power to offer you the most competitive prices and that your delivery experience met your expectations!

Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.

We are delighted that you enjoyed your experience.

We hope to see you again soon!

Have a great day 😘
The spacefoot customer service team.

Rated 4 out of 5 stars

No contact for over month

No contact for over month. Can’t get ahold of them. Had no idea they’re overseas. I’m out 80 dollars. Very poor communication. I’ve updated my review because I did receive the item yesterday. It was exactly as advertised. My only complaint is the shipping time. It was over a month. Please note if you are in the USA these guys are in France. Other than that all good.

31 July 2025
Unprompted review
Foot Store logo

Reply from Foot Store

Hello Mr. Hood,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Exelent

Very good!!

29 August 2025
Foot Store logo

Reply from Foot Store

Thank you for your feedback! We are happy to hear that you are satisfied.

We hope to see you again soon!

The entire customer service team at Spacefoot wishes you a pleasant day 😀

Rated 5 out of 5 stars

Precut socks

I ordered 6 pair of precut socks and they came exactly how I ordered. Didn’t take long to receive either!

27 August 2025
Foot Store logo

Reply from Foot Store

Hello Kelly,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars

They arrive faster than expected

They arrive faster than expected. Great quality and great service!

26 August 2025
Foot Store logo

Reply from Foot Store

Hello! Thank you for your review and for your loyalty!

We are delighted that you like our products and that your delivery experience met your expectations!

Spacefoot strives to provide exceptional service and fast delivery, and your positive feedback confirms that we are on the right track.

Please feel free to visit the Spacefoot websites regularly!

New products and low prices are available every day! 😘

The Spacefoot customer service team

Rated 2 out of 5 stars

The cleats came in the wrong size

The cleats came in the wrong size. The cleats boc was destroyed too.

14 August 2025
Foot Store logo

Reply from Foot Store

Hello,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.

Have a great day,
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

One of best shopping!

This is one of the best shopping experiences I’ve ever had! My son loves his outfit, and I plan on buying again very soon!

14 August 2025
Foot Store logo

Reply from Foot Store

Hello! Thank you Andree for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

No Response for Faulty Product

It’s impossible to get in touch with them regarding faulty Nike running shoes. I’ve tried contacting them several times, but have received no response.

12 August 2025
Unprompted review
Foot Store logo

Reply from Foot Store

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we would like to know more so that we can resolve this issue.
Please contact our customer service department at customer@spacefoot.com (mailto:customer@spacefoot.com) (quoting your order number)
so that we can find a solution.

Have a great day,
L'équipe service client Spacefoot

Rated 1 out of 5 stars

Preparing teh package and the transport…

Preparing teh package and the transport is very slow. I ordered and paid the items 2 weeks ago and It didn't arrived

12 August 2025
Foot Store logo

Reply from Foot Store

Hello,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more so that we can resolve this issue. Please contact our customer service department at customer@spacefoot.com (including your order number) so that we can find a solution.

Have a great day,
The Spacefoot Customer Service Team

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