Football Experience Reviews 

221
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Tickets were available and taken straight to our hotel. Very friendly service and great communication on exactly what you need to do

Rated 5 out of 5 stars

Everything was as promised. Tickets arrived 24 hours before match and we had 3 seats together. Keep checking your match date because it may change and you won't get any specific notification. The ema... See more

Company replied

Rated 5 out of 5 stars

We booked tickets for Real Madrid v Celta Vigo, communication was good and we were given directions and instructions 2 days before the game. We met Helena who supplied us with the tickets, everything... See more

Company details

  1. Event ticket seller

Written by the company

Football Experience is one of the world’s largest secondary marketplace for football tickets.


Contact info

4.2

Great

TrustScore 4 out of 5

221 reviews

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4.2

All reviews

(221)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience

These guys Jose Luis and Saad were very professional all along the way. They answered all my questions promptly. They offered me a specific location in the Camp Nou and I received exactly the tickets for that location and all 4 seats together. We saw Messi yesterday take a corner just 200 metres away from us during El Clasico. An unforgettable experience to celebrate my son’s 18th birthday. Thank you!

20 December 2019
Unprompted review
Rated 5 out of 5 stars

Very happy

PUP very close to stadium so very handy, very good seats and very helpful. Loved el Clasico

20 December 2019
Unprompted review
Rated 2 out of 5 stars

Bad Communication and finaly it was too…

Bad Communication and finaly it was too much expensive.., I have got electronic tickets via whatsapp 9 hours before match on the sector 22, at least sector was correct as i paid for>
Match Dortmund - Slavia Prague
Category Super Premium
Long Side Lower CENTRAL Tickets In The 1st or 2nd Tier.
Subtotal 332.36
Booking Fee 64.39 €
Coupon
Seat Together
Total (EUR) 443.16 €

I have got just tickets late and different row, but the stadium seats were close to each other., real price for one ticket cost 47,5 Euro, and when I asked if the ticket have to print out or why we got different row, no answer"! So I had to run before match to the hotel and pay next 4 euro for that. Next time , no thanks!

12 December 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service

I visited Barcelona in September with a group of friends. We wanted to go to Barcelona vs Valencia but were a bit nervous about using a ticket site as I’ve read some horror stories online. However, the service from football experience was top notch & I can’t recommend them highly enough.

After ordering the tickets I was privately contacted by Jose. He first informed that they didn’t have 5 seats together in our section, so they upgraded us to a better section free of charge so we could sit together. Jose then sent me videos & voice messages detailing exactly how to use the tickets so we wouldn’t have any trouble with security. Because we weren’t in a hotel, football experience couldn’t deliver our tickets, so Jose personally met us outside Camp Nou where he was once again friendly and helpful. Jose is a credit to this company.

Once again I was delighted with the service from football experience / Jose, & will definitely use them again when I return to Spain in the future

8 December 2019
Unprompted review
Rated 2 out of 5 stars

Wrong seats.

Paid over 300£ (to which I credit them for giving us a discount) for 2 super premium seats to Dortmund vs Wolfsburg. Everything was smooth buying experience was good and all was well with good communication. Unfortunately when we got the tickets we received possibly the worst seats in the house all the way at the top of the stadium. Was told that these were category 1 seats so I was only entitled to a 27£ refund per ticket which was a shame. Customer support says that they are sorry and if it was up to them they'd give a full refund but it's the t&c's of the business. Very unsatisfied with the customer service despite friendly staff, unfortunately probably will not use again. Buyer beware of the different categories of seating.

4 November 2019
Unprompted review
Rated 5 out of 5 stars

Delivers as Promised!

Football experience delivered as promised with terrific tickets for magical Anfield European night. Saad was extremely responsive throughout process (texts are responded to within in seconds) and he understood need for tickets to be delivered unreasonably early because we were traveling for US... We would use them again in a second for a big match

9 May 2019
Unprompted review

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