Footballmonk Reviews 

146
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Consumers frequently noted severe delivery delays, mentioning that orders took many weeks or even months to arrive without any tracking updates or proper communication. Furthermore, buyers frequently reported receiving incorrect items, extremely poor quality products, and complete silence from customer service when attempting to request refunds or exchanges. The minority of people were satisfied with the service, highlighting that their items arrived within a couple of weeks and featured impressively detailed stitching. A few consumers also expressed satisfaction with receiving their custom orders successfully despite initial widespread doubts regarding the online store.

What people talk about most

Order

Customers had negative experiences with order, highlighting extreme delays and poor communication. Reviewers... See more

Product

Reviewers mention negative feedback about product fulfillment and quality, consistently highlighting issues... See more

Website

Users describe negative interactions with the website, expressing deep frustration with the online platform.... See more

Response time

Clients share negative opinions on response_time, highlighting consistent delays and lack of communication... See more

Customer service

Reviewers highlight negative aspects of customer service, reporting poor communication and a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a T-shirt in January and for some reason my GPay didn’t go through initially but they placed an order for cash on delivery! The next day I managed to make payment on GPay for that same order... See more

Rated 1 out of 5 stars

I ordered a customized jersey from football monk. It's been a three month. Neither they send me the product nor the refund. Everytime I mail they reply in 15 days that ur payment will be refund in... See more

Rated 1 out of 5 stars

I had an absolutely terrible experience with Football Monk. This website is a complete scam. They don’t have any proper customer care or even a phone number to contact. Emails go unanswered for days... See more

Rated 1 out of 5 stars

I should have read this site before ordering! Same issue- ordered a specific jersey - recieved another model. The quality was so poor, and they sent something which was probably used, as the tag... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

146 reviews

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No recent history of asking for reviews

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1.5

All reviews

(146)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Completely fraud website.

Completely fraud website.
Send wrong product, I emailed for product return and money back. They said they will arrange for return, but since then they don't respond to emails/DMs nothing.
Never seen worse fraudsters.

1 January 2024
Unprompted review
Rated 1 out of 5 stars

DID NOT RECEIVE ORDER, POOR CUSTOMER SERVICE, FRAUD WEBSITE…

Ordered a jersey in the first week of May as we needed to give it as a parting gift to one of our friends who is going abroad. Today is 19th June. It has been over a month and they still haven't even shipped it. Have sent repeated emails but response is really poor, everytime they give excuse of "problem escalated to senior team" doing nothing. Asked for any other medium of contact but no response, same when asking for a refund.

ABSOLUTE FRAUDS, NEVER ORDER ANYTHING FROM THESE WEBSITES. I WOULD HAVE GIVEN 0 STARS IF THERE WAS A OPTION

19 June 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a jersey for my nephew

I ordered a jersey for my nephew, and it didn’t get delivered. Neither did the company reply to my emails but they didn’t give refund my money. It’s fake site and I hope people don’t buy from here as they take the money and don’t deliver their products.

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 3 Jerseys

Ordered 3 Jerseys - Both came in opposite sizes. No reply from them even after filling the contact us form. Will report them to consumer court and file a court case against them. These scammers needs to be stopped.
Order Id - #157769

23 May 2024
Unprompted review
Rated 1 out of 5 stars

Horrible Experience

[Order #149303] (March 25, 2024)

Placed the above order for 14000 INR and received only half of the stuff and that too different size.

No redressel system dont know what to do...

25 March 2024
Unprompted review
Rated 4 out of 5 stars

NOT A BAD EXPERIENCE

i have purchsed 2-3 jerseys in past 2 years , quality was not bad .Woth the money i paid. Although have purchased better quality jerseys but they are 500-800 rs more expensive ,so for the price the quality is good.There was 3-4 days delay in on of the order, otherwise havnt faced any bad experience .

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Fraud website

Order ID : #151350 Paid for a jersey on April 7 2024. Haven't received the product even after a month. There is no contact number. I have sent many email but the replies were always promising to dispatch in 1-2 days.

7 April 2024
Unprompted review
Rated 1 out of 5 stars

These guys are fraud/scamsters

These guys are fraud/scamsters. Been 3 weeks, and no idea where my order is. No response to emails, no response to messages on other social media. It's just crazy how I have been duped. Has anybody been able to take any legal actions against them.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Sent wrong jersey and do not respond.

I ordered 2 retro jerseys from Footballmonk, a chelsea and one bayern. They instead sent me a single man utd jersey of the wrong size. On trying to contact through mail and their contact us page, no response was given. Would not recommend anyone to buy from these scammers.

2 April 2024
Unprompted review

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