Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... See more
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Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, United Kingdom
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Replied to 100% of negative reviews
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Sophie is a true asset to the Forces Mutual team. Treated both my partner and me with the utmost professionalism and care throughout our interactions.
Sophie's extensive experience and in-depth knowledge were clear as they not only answered all our questions but also took the time to explain various policy clauses that would typically be unfamiliar to those outside the insurance industry. This helped us feel fully informed and confident in our decisions.
I highly recommend Sophie to anyone looking to consolidate their insurance policies or seeking guidance to better protect themselves against future risks. I will certainly be recommending both Sophie and Forces Mutual to my colleagues in the future.

Reply from Forces Mutual
Worked and still work with Ashleigh. She is definitely the best! She is always on time with her calls and takes you through the process smoothly; carefully explaining each step! She is definitely an asset for Forces Mutual.

Reply from Forces Mutual
Karoline has been simply fantastic in supporting me to arrange all of my various insurance policies. Without her support I would not have had the cover that I needed.
Thank you Karoline! Your hard work is very much appreciated and I am very grateful.

Reply from Forces Mutual
Karoline was very helpful and didn’t seem to try push anything and left it all to be my decision of what I thought I needed

Reply from Forces Mutual
Natasha was very helpful, patient and thorough in her explainations.

Reply from Forces Mutual
Made it very easy to understand what they can do for you

Reply from Forces Mutual
Ross spent a full year working with us as our circumstances changed and we identified what we could afford vs what we needed. The experience he gave us was patient and supportive and we cannot thank him enough. He helped us find the products that were best for us, and then did it again, and again as our circumstances changed.
Thanks Ross, we appreciate your patience and hard work.

Reply from Forces Mutual
Forces mutual has great options and my meeting with Laura was great, she’s great to talk to and was very friendly.

Reply from Forces Mutual
Sophie was exceptionally helpful and straight forward. There was nothing hidden and or kept secret, any sort of exclusions or anything I queried was answered well and quelled any worries. Didn’t mess me around, all in all fantastic service.

Reply from Forces Mutual
Dianne Robertson (SBA Cyprus Sales Supervisor) of Forces Mutual is an absolute superstar. She made the process of insuring two vehicles in Cyprus and arranging Marine Insurance as easy as possible. I would highly recommend her services. Outstanding.

Reply from Forces Mutual
If only all insurance policy renewals were this easy! In and out with a better deal each time, super efficient and everything is clearly explained and understood.
Thanks for the help as always Dianne Robertson - SBA Cyprus Sales Advisor .
Worked with Sophie Travers from Forces Mutual and she was brilliant. Not knowing what exactly I needed at the beginning she worked with me over a number of sessions to identify what was the right package for me. She was very accommodating and understanding and I never felt rushed or pressured at any point. I will definitely be going back to Sophie again for insurance advice in the future.
Sophie was extremely helpful and made the setup of my insurance very easy
I had Paula Blatch explain everything to me. She’s very friendly and explains everything to detail. Very knowledgeable about what she does and has the experience and expertise
Karoline helped my wife and I to get the best policy when we called her. She came over and we did everything at the comfort of our home. When she found out that our little one had disabilities, he recommended a free respite for my family. It doesn’t get better than this.
Advisor caroline made it very clear. She was very helpful and kind.
Dianne Robinson who arranged my insurance was very helpful throughout the whole process and delivered an outstanding service.
We were guided by Jennie Lewis through our insurance quote and set up. She quickly built rapport me and my wife making us feel comfortable when discussing sensitive personal information required for life and critical illness insurance. Would recommend discussing with forces mutual as they understand military life.
Sarah took my call and answered my queries and everything was resolved in a timely manner. Very polite and helpful.
Would definitely recommend her help
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