Forest & Fell Reviews 

222
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the handmade products, beautiful fabrics, and attentive customer service provided by the team. Buyers note that the ordering process is very straightforward, and items consistently arrive securely packaged right on schedule. People love the wide variety of customizable options available, ensuring their new furniture purchases perfectly match their living room decor. Some reviewers were not happy with occasional delivery delays and problems receiving their requested fabric samples. A few consumers mentioned experiencing a bit of a saga when trying to finalize orders and get items delivered.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with well-made items such as custom... See more

Quality

Customers consistently note positive experiences with quality, highlighting excellent workmanship and... See more

Delivery service

People report positive experiences with delivery_service, expressing general satisfaction with prompt... See more

Service

Reviewers consistently report immense satisfaction with the service provided by the team. Consumers highlight... See more

Order

Reviewers highlight positive satisfaction with the order process, describing it as straightforward and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After searching through furniture shops in our area we had all but given up on our search for an affordable, well crafted, correctly sized foot stool. That’s when we turned to an internet search an... See more

Rated 5 out of 5 stars

I received my cube footstool this morning and am highly delighted, as it is just perfect. The fabric samples arrived by return, I chose the Harris Tweed that almost matched my sofas and I received my... See more

Rated 5 out of 5 stars

I came upon this website by chance when looking for footstool ideas. I loved the choice of sizes, feet type and most of all tweed material. I requested several samples and was sent a large piece of... See more

Rated 5 out of 5 stars

My order of cushions and a small footstool arrived last week. They are really stunning and just what we were looking for to complete our living room makeover. The detail to the items is completed to a... See more


Company details

  1. #13 of 77 best companies in Furniture Manufacturer

Information provided by various external sources

Established in 2016, we’re a family run business built from our love of the British countryside. We’ve over 25 years combined experience manufacturing high quality furniture and soft furnishings so you can be sure all our products are designed and made with decades of knowledge and passion. All our products are hand made to order by us in our Derbyshire workshop using UK sourced suppliers wherever possible. We have a particular affinity towards the unique Harris Tweed from the Outer Hebrides as it embodies the true rural artisan spirit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended

Ordering was very easy with lots of choice, communication about delivery was good and delivery arrived at the time stated. Very pleased with my purchase, top quality.

5 March 2026
Rated 5 out of 5 stars

Fantastic friendly company

I ordered 2 foot stools with the Harris tweed. They are for a gift for an older couple. They arrived so quickly, just under a week I’m sure it was. I had great communication with Ryan at Forest And Fell. They were extremely well packaged and protected. Very very good quality. You can tell even at a glance that they are high quality,It is not often you buy things online and get surprised with the great quality such as these, they are a great company to deal with. I will certainly be back whenever I need anything like this again. Great company, lovely people 10/10 . ❤️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Great quality item

I loved the Harris tweed doorstop I got from First & Fell - it's gorgeous!

Delivery was a bit slow given the Christmas break and a delay in them getting the fabric in. However, when I contacted them they were very friendly and reassured me of the timescale for order.

I would definitely buy from this company again.

20 December 2025
Rated 5 out of 5 stars

Bespoke footstool

After searching through furniture shops in our area we had all but given up on our search for an affordable, well crafted, correctly sized foot stool.
That’s when we turned to an internet search and found Forest and Fell.
From the outset we realised that we were dealing with a company that showed flexibility, craftsmanship and a willingness to bend away from “these are our sizes, take it or leave it”
From our initial enquiry to receipt of our bespoke footstool Forest and Fell were exemplary in every aspect. Hats off to them.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Chatsworth footstool

Purchased a Chatsworth footstool which arrived in good time and within the delivery window. It is absolutely beautiful and far exceeded my expectation. I absolutely love it. Not only is it well made but it celebrates quality British workmanship

2 December 2025
Rated 5 out of 5 stars

Fabulous footstool

I came upon this website by chance when looking for footstool ideas. I loved the choice of sizes, feet type and most of all tweed material. I requested several samples and was sent a large piece of material to help me choose.
I ordered an extra large footstool with antique feet in a beautiful dark green tweed called Herringbone forest.
It arrived very securely wrapped in super quick time. I’m overjoyed with it. It’s well worth the money.
Fantastic company! Thanks very much.

26 October 2025

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