After searching through furniture shops in our area we had all but given up on our search for an affordable, well crafted, correctly sized foot stool. That’s when we turned to an internet search an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received my cube footstool this morning and am highly delighted, as it is just perfect. The fabric samples arrived by return, I chose the Harris Tweed that almost matched my sofas and I received my... See more
I came upon this website by chance when looking for footstool ideas. I loved the choice of sizes, feet type and most of all tweed material. I requested several samples and was sent a large piece of... See more
My order of cushions and a small footstool arrived last week. They are really stunning and just what we were looking for to complete our living room makeover. The detail to the items is completed to a... See more
Company details
- #13 of 77 best companies in Furniture Manufacturer
Information provided by various external sources
Established in 2016, we’re a family run business built from our love of the British countryside. We’ve over 25 years combined experience manufacturing high quality furniture and soft furnishings so you can be sure all our products are designed and made with decades of knowledge and passion. All our products are hand made to order by us in our Derbyshire workshop using UK sourced suppliers wherever possible. We have a particular affinity towards the unique Harris Tweed from the Outer Hebrides as it embodies the true rural artisan spirit.
Contact info
42 Douglas Road, NG10 4BD, Nottingham, United Kingdom
- 07584176619
- contact@forestandfell.co.uk
- forestandfell.co.uk
4.9
Excellent
222 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice item shame about the delivery method
We liked the item we received from Forest and Fell, but unfortunately they selected ParcelForce for delivery. Normally we won't place orders with companies who use Parcelforce, so sadly this will be our one and only order with Forest and Fell. The delivery information provided on Forest and Fell's website doesn't make it clear who they will use, but it just makes no sense to provide a good service then try to save a few pounds using a very sub standard delivery company.
5 August 2025
Unprompted review
Reply from Forest & Fell
Hi John,
Thank you for taking the time to leave us a review. I’m so glad you like your new footstool although I am a little disappointed you have only left us 3 stars due to sending your parcel via Parcelforce.
We do use a variety of carefully selected couriers depending on the parcel size, none of which we choose based solely on cost. We have used Parcelforce very successfully for numerous years and it’s very rare we have had any issues with delivery in that time. I do appreciate that some areas can be worse than others for some delivery companies and we are more than happy to discuss delivery options and services with any customers before their order is placed or dispatched. I did also note that your order was delivered on time with the Parcelforce 24 next day service.
As a small business we pride ourselves on our 5 star reviews. We’d love if you would still consider placing another order with us in the future and we’re always open to discussing using a different delivery service if necessary.
Kind Regards, Ryan
Forest and Fell footstool.
We ordered the footstool which came within seven days. The quality is first class and suits our needs perfectly.
We would definitely order from this Company again.
12 July 2025
Reply from Forest & Fell
Thank you Judith, I’m so glad you love your new footstool.
A great product with great service and…
A great product with great service and support.
The footstool was a gift and arrived carefully packaged. The quality is great and has been very well received!
Thank you
3 July 2025
Well made and quick despatch
5 July 2025
Cushions, the finishing touch
The cushions are beautifully made and in the fabric which matches the two footstools that I purchased from Forest and Fell. Thank you to Ryan and his expert team for.
2 July 2025
Reply from Forest & Fell
Thank you for your kind review and your orders, we hope you enjoy them as much as we did making them.
Excellent service
Excellent service, from ordering to delivery. Excellent communication once order was placed. Delivery was within expected dates well done would not hesitate to purchase from you again.
12 June 2025
Great experience
Great experience! Very nice and efficient communication and great product, i could be happier :)
29 April 2025
First purchase experienceI placed an order and on receipt of…
I placed an order and on receipt of items realised I had made an error in my choice. I contacted the company and spoke with Ryan who was very sympathetic and helpful. The initial item (bought in error) is of excellent quality and so I look forward to the replacement. Thank you.
9 April 2025
Ryan the maker was flexible and made…
Ryan the maker was flexible and made the product exactly to my spec.
The footstool is beautifully made.
18 March 2025
Footstall Harris Tweed
Quick and easy ordering. No hassle. Good quality foot stall. Arrived quicky and well packaged. Really good company to purchase online from.
22 February 2025
Efficient prompt service.
9 February 2025
A perfect work
A perfect work, very straight forwards communication,very clear, well organised.
31 January 2025
Excellent bed.
Have been trying to find a tough bed for my cavalier as his sister(dachshund) has demolished three! So far, no attempt at destroying this one and my cavalier loves it.Excellent quality beautifully made bed, highly recommend.
7 February 2025
Very nice and top quality
Very nice and top quality
Looking forward to shopping there again soon
30 January 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.