Forge & Foundry Reviews 

136
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jewelry pieces, noting how durable and beautifully crafted they are for wonderful everyday wear. Consumers are also thrilled with the remarkably fast international delivery times and the stylish presentation boxes that make every purchased item feel extra special. Some reviewers were not happy with the sizing, mentioning that specific jewelry items turned out to be a bit too big or long upon arrival. However, people note that the responsive customer service team easily handles exchanges and provides extremely polite assistance to ensure total customer satisfaction.

What people talk about most

Product

People report high satisfaction with the exceptional quality and craftsmanship of the jewellery items, noting... See more

Quality

Users describe strong satisfaction with the exceptional quality and craftsmanship of the products. Consumers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing immense satisfaction with... See more

Order

Customers had great satisfaction with the ordering process, highlighting the easy-to-navigate website and... See more

Customer service

Consumers find customer service to be exceptional, describing support staff as very responsive, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fabulous company to deal with. Not only are their products excellent value for such high quality items but the customer service is second to none. Email and WhatsApp for tracking and deliv... See more

Rated 5 out of 5 stars

I am a repeat customer and love everything about Forge and Foundry. I am thrilled with my most recent order. The Curzon bracelet was a gift for my son and he loves it. It is so unique and the adjustab... See more

Rated 5 out of 5 stars

What a fantastic find this company has been. I ordered a Pioneer leather bracelet and it was delivered very quickly and in beautiful packaging. Unfortunately I ordered one that was too long. I e-mai... See more

Rated 5 out of 5 stars

Bought 3 items for Christmas gifts, all are of extremely great quality, beautifully presented and am sure will all be happily received. Quick delivery followed by a sincere email from Olivia checkin... See more


Company details

  1. Jewellery shop

Written by the company

Forge & Foundry was founded In London by two brothers; originally hand-forging pieces of metal into shiny jewelry relics ourselves in the early days and packaging each order by hand in our basement workshop, hard-graft got us to where we are today. From day-one our designs have been inspired by our historic London surroundings. We love the gritty nostalgia of London’s original metal foundries, from fire to crucibles, the forms and shapes breathe life into many of our designs today. Welcome to Forge & Foundry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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4.8

All reviews

(136)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

As Promised

I saw this line on Facebook but went directly to their website soooo many great choices I ordered a black woven bracelet w our grandson’s initials It arrived - as promised- in 4 DAYS from the UK/ beautifully packaged Great customer service Now his lil brother is gonna want one💥💥💥

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Christmas gift

Ordered a ring from you yesterday for my boyfriend for Christmas and it arrived today. First of all super impressed with the extremely fast delivery and second of all, wow, the packaging 😍🤌🏼. Just hope it fits him now!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

The product is exceptional

The product is exceptional. I love the personalized touch. And the delivery was surprisingly fast coming from UK to US. I’m so impressed I’ve ordered another product!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Bought 3 items for Christmas gifts

Bought 3 items for Christmas gifts, all are of extremely great quality, beautifully presented and am sure will all be happily received.
Quick delivery followed by a sincere email from Olivia checking all was okay.
Highly recommend

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! Lovely bracelet in a stylish gift box. We had to exchange it due to it being a bit big but the customer service is excellent! Would def use again and would highly recommend

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing shopping experience

Amazing shopping experience, lightening fast shipping (from the UK to the US!), and wonderful customer service from Olivia. The bracelet is amazing quality and was a wonderful anniversary gift for my husband. Will definitely be shopping with the again!

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a man’s bracelet

I ordered a man’s bracelet, which was unfortunately too big. Olivia was so helpful and arranged a new bracelet to be sent out. The second replacement was faulty, Olivia immediately responded to my email and had a replacement sent out within a couple of days. Fantastic customer service from Olivia. Would definitely order from you again.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

So glad I bought from them!!!

So glad I found these guys. I bought my first chain and pendant from them years ago and it lasted so well. I am in the ocean almost everyday surfing or doing some other ocean sport from swimming to paddle boarding, foiling or kitesurfing. I wasn’t sure how it would hold up but years on it was still absolutely perfect. I recently bought the figaro chain which I love and another chain with a pendant the compass one also love that. Delivery, presentation and everything was so perfect. I did have a question for them which they promptly responded to and were just an absolute dream to deal with I could not recommend them more.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

First class company and products!

What a fabulous company to deal with.
Not only are their products excellent value for such high quality items but the customer service is second to none. Email and WhatsApp for tracking and delivery. I had a query which was answered the same day - which was a Sunday! So helpful and reassuring.
Compared to other well known jewellery companies their jewellery is half the price at the same high quality.
I recently ordered a leather bracelet for my partner which arrived the next day! Beautiful presentation box and item fabulous.
I highly recommend 🌟

19 October 2025
Unprompted review
Rated 5 out of 5 stars

My husband loves it

Gifted to my husband for our one year anniversary and he loves it, he said "I'm gonna wear it every day." I got a "C+K=<3" on it and its very subtle which is perfect; I didn't want it to be obnoxious.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Lovely gift

Lovely gift, really well made and good quality. I’m sure they will wear it everyday!

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent. Customer service was brilliant and the option to customise made the gift I chose for my husband extra special. It came beautifully packaged and he absolutely loved the bracelet I bought for him. Would highly recommend and I'm sure I'll be purchasing more items in the future.

29 September 2025
Unprompted review

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