Forge & Foundry Reviews 

136
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jewelry pieces, noting how durable and beautifully crafted they are for wonderful everyday wear. Consumers are also thrilled with the remarkably fast international delivery times and the stylish presentation boxes that make every purchased item feel extra special. Some reviewers were not happy with the sizing, mentioning that specific jewelry items turned out to be a bit too big or long upon arrival. However, people note that the responsive customer service team easily handles exchanges and provides extremely polite assistance to ensure total customer satisfaction.

What people talk about most

Product

People report high satisfaction with the exceptional quality and craftsmanship of the jewellery items, noting... See more

Quality

Users describe strong satisfaction with the exceptional quality and craftsmanship of the products. Consumers... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing immense satisfaction with... See more

Order

Customers had great satisfaction with the ordering process, highlighting the easy-to-navigate website and... See more

Customer service

Consumers find customer service to be exceptional, describing support staff as very responsive, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fabulous company to deal with. Not only are their products excellent value for such high quality items but the customer service is second to none. Email and WhatsApp for tracking and deliv... See more

Rated 5 out of 5 stars

I am a repeat customer and love everything about Forge and Foundry. I am thrilled with my most recent order. The Curzon bracelet was a gift for my son and he loves it. It is so unique and the adjustab... See more

Rated 5 out of 5 stars

What a fantastic find this company has been. I ordered a Pioneer leather bracelet and it was delivered very quickly and in beautiful packaging. Unfortunately I ordered one that was too long. I e-mai... See more

Rated 5 out of 5 stars

Bought 3 items for Christmas gifts, all are of extremely great quality, beautifully presented and am sure will all be happily received. Quick delivery followed by a sincere email from Olivia checkin... See more


Company details

  1. Jewellery shop

Written by the company

Forge & Foundry was founded In London by two brothers; originally hand-forging pieces of metal into shiny jewelry relics ourselves in the early days and packaging each order by hand in our basement workshop, hard-graft got us to where we are today. From day-one our designs have been inspired by our historic London surroundings. We love the gritty nostalgia of London’s original metal foundries, from fire to crucibles, the forms and shapes breathe life into many of our designs today. Welcome to Forge & Foundry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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No recent history of asking for reviews

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4.8

All reviews

(136)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely bracelet

Lovely bracelet which was a gift for my son. Engraving was perfect and arrived really quickly.
Great service, will buy from them again.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Platted leather bracelet

Easy site to browse and choose from.
My purchase arrived quickly and packaged very well. The presentation box was spot on. It’s a present for my son and felt it was a suitable box to give to either sex.
The follow up email is a special touch.
Would definitely order from this company again!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Fast delivery! The pieces are beautifully crafted! Great costumer service, many thanks to Olivia! Well done 💛

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Just keep doing what you're doing

Just keep doing what you're doing, The products are amazing and the service is amazing and efficient. If any problems or questions they respond back to you fast . High quality products with great service and friendly staff. Delivered on time and looked beautiful not given it to my BF yet as it's a birthday gift. Can't wait to see his face when I do ☺️ Thank you!

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous leather bracelet

I bought a leather bracelet to give to my son on his wedding day, it was absolutely gorgeous and he loved it.
Quality & delivery are excellent and I would certainly buy and recommend Forge & Foundry.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

New customer for life....

Just a great experience from start to finish. I was looking for something simple and classy and found it at Forge & Foundry. Excited by the product, impressed by the presentation and blown away by the old school customer service. You've earned a loyal customer. Thanks

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Besides the two gifts I bought titanium cuff and twisted adjustable bracelet I bought, the service is faultless. Beautifully packaged, quick delivery and brilliant customer service.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Forge and Foundry

Purchasing from the Forge and Foundry website was very easy, communication was great, swift delivery and the bracelets are beautiful and excellent quality.

As I have very small wrists, I needed to make it fit, and although it took some effort, it's now the right size and I am exceptionally pleased with it. My son also loves his and hopefully my daughter will be equally as happy with hers.

Thank you very much for your beautiful jewellery.

1 June 2025
Unprompted review
Rated 4 out of 5 stars

Great product but improved communication needed.

Before ordering from this company I emailed them twice enquiring about some item specifics,unfortunately both emails went unanswered.
In the end I took a chance and ordered the item hoping that it would be ok.
When the item arrived it was extremely well packaged and the item itself was better than expected so overall I’m a happy customer.
No five stars though as I feel the communication could be improved.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a couple of pendants from…

I purchased a couple of pendants from this company. Right off the bat, I was impressed with the quality of the pieces. Very easy to deal with in shipping and ordering. I highly recommend purchasing from this company if you’re looking for affordable but high quality pieces. My brothers also have pieces from them, and I intend to get more stuff from this company in the future.

16 April 2025
Unprompted review

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