Fortuneflavours Reviews 

978
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, highlighting their high quality and effectiveness, with many finding them to be excellent value. The delivery service is frequently noted for its speed and reliability, often arriving within a few days and sometimes even with tracking information. Many people appreciate the overall fantastic service, including prompt issue resolution and helpful staff. However, some customers also noted issues with their orders, including receiving incorrect products or items that did not match their descriptions or photos. A few other people also felt that delivery took too long, and some experienced a lack of communication regarding their order status.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent quality, taste, and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers stating that the products... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency.... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, great, and amazing,... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Range of Products. For anyone looking for some quality CBD products, then i definitely recommend this company - I'm experienced enough to know good CBD products when i see them. A gre... See more

Rated 5 out of 5 stars

Fantastic Service Overall. (Sorry I'm a bit late leaving this review). It's a 5 star review from me for FortuneFlavours. Great range of cbd products , prices are fair. I definitely recommen... See more

Rated 5 out of 5 stars

*Edit* After a brief explanation of why I had been waiting for so long for a reply, Antonio went above and beyond to rectify the issue and even offered me 50% off my next order and as well as se... See more

Rated 5 out of 5 stars

I have ordered twice from this company and both times they have arrived 2-3 days later by trackable Royal Mail which I found outstanding. The products I ordered were exactly as described and good v... See more


Company details

  1. #60 of 88 best companies in Health food shop

Written by the company

Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

978 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(978)

261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, great service. I have used fortune flavours for a while now and I can't recommend them enough

14 October 2025
Rated 1 out of 5 stars

This was the worst cbd I have ever had…

This was the worst cbd I have ever had i wish I could return the it but I opened it and now I am left with shit bud not happy with it in anyway. If you can take it back it would help me out but I will never buy for you again....

28 October 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Joseph,

Hope you're well :)

This has been resolved now. Please email us at contact@fortuneflavours.shop if you have any further issues.

Happy new year :)

Rated 4 out of 5 stars

Late but happy with order

Order arrived around a week after I expected it but they threw in a little extra, so overall pretty happy with the products and service. Will order again.

7 October 2025
Rated 1 out of 5 stars

I put order in Sunday and still not…

I put order in Sunday and still not hear anything about my order iv email and know one got back to me I want to know when I can't be expecting delivery I thought it would come today as it says 1st class

12 October 2025
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Hi Leigh,

Hope you're well!

Your order was made on a Sunday, when Royal Mail do not process our orders. Your order was then sent out on Monday and arrived on Tuesday. If you have any other questions, please do email us at contact@fortuneflavours.shop

Many thanks,

Antonio

Rated 5 out of 5 stars

Helpful

My first order was put through on a Sunday and was having some difficulty with it getting to me in time so I emailed them and they helped with getting it sent out for when I got back of holiday

They was easy to contact through there email and they gave me compensation due to it missing first delivery date

But the product it’s self have been great and the customer service guy antonio

30 September 2025
Rated 1 out of 5 stars

Order not arrived

Still has not arrived I ordered it 7 days ago

1 October 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Amy,

Hope you're well!

Unfortunately we have had issues shipping to your address in Ireland, and you have received your money back. Thank you for co-operating with us throughout the process to resolve this.

Rated 1 out of 5 stars

Havnt recieved my parcel

29 September 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi there,

Your package was delivered on the 30th of September, we sent you email confirmation with the tracking and photo proof. Please email us at contact@fortuneflavours.shop if you have any further issues.

Rated 5 out of 5 stars

Great product

Great product, service was as come to expect, delivery unfortunately the update of the delivery was not as good as the first time and did take longer than the last order, same great pricing easy to use website, would totally recommend seller and products

26 September 2025

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