English version would be appreciated. The higher interest rate for the first 3 months does not show up in my Livret+. Customer support is providing quite generic answers and could be more accommodat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
I opened an account simply to have a secondary one to use for traveling and simple payments, but my experience with customer service was extremely frustrating. I received numerous requests and ema... See more
Company replied
Below my note a year ago which has changed since I trusted Fortuneo to manage my assets. The loss I experienced has now been recovered in no time! Thanks Fortuneo. My note in Oct 2022: Incredi... See more
Hello i was applying more than a months i knew to my self may be possible to approve but i tried, 1st they deny i accepted. But a few months after i recieved an email that i can resume and continue my... See more
Company details
- Bank
- Financial Institution
- Money transfer service
- Private Sector Bank
- Savings Bank
- Stock Exchange Building
Written by the company
Avec la banque en ligne Fortuneo, réalisez jusqu'à 273€ d'économies par an ! Découvrez les avantages d'une banque en ligne : votre carte Gold CB Mastercard gratuite, 80€ offerts, carte virtuelle sécurisée... Fortuneo est une banque complète : compte courant, carte bancaire, bourse en ligne (PEA, Compte-titres), assurance vie, livrets d'épargne, crédit immobilier. Gérez vos comptes en toute simplicité au quotidien avec l’application mobile et soyez accompagnés par des conseillers professionnels basés en France. Retrouvez-nous sur www.fortuneo.fr Fortuneo est une dénomination commerciale d'Arkéa Direct Bank, entité du Crédit Mutuel Arkéa.
Contact info
380 rue Antoine de Saint Exupéry, 29490, Guipavas, France
- fortuneo.fr
3.6
Average
17k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Changed my review from bad to very good
Below my note a year ago which has changed since I trusted Fortuneo to manage my assets. The loss I experienced has now been recovered in no time! Thanks Fortuneo.
My note in Oct 2022:
Incredible and very dissatisfied
No alerts no notifications
You just loose all your money
On top I made a transfer in 2022 and 2 days later I lost 2k€
Strange no???
1 October 2022
Unprompted review
Avis sur l’application mobile
Application mobile claire, concise, fluide et rapide. Génération de cartes virtuelles, un must !
28 March 2023
tres bonne experience
26 February 2023
Rapide
Rapide, efficace, application bien en pensée
Gestion des comptes et des virements super simple
23 March 2023
Rapide, simple, efficace
19 March 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pas de contact phonique possible C…
Pas de contact phonique possible C 'est très ennuyeux
15 March 2023
Reply from Fortuneo Banque
Bonjour Gilles,
Nous sommes désolés de constater que votre expérience chez nous n'aie pas été à la hauteur de vos attentes.
Votre avis compte, pour nous permettre de mieux vous répondre nous vous invitons à formuler une réclamation par e-mail en utilisant le formulaire disponible sur vôtre « Accès Client », rubrique « Nous contacter ». Sélectionnez le motif "Formuler une réclamation".
L’Équipe Fortuneo.
Super banque au top !!!
19 March 2023
Réponse aimable à ma question
12 March 2023
Simple et efficace!!
19 March 2023
Top super banque
13 March 2023
Facile efficace rapide
13 March 2022
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