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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, ease of use, and excellent value. Many highlight the responsive and helpful customer service, noting quick resolution times and a willingness to assist with various requests, from increasing forwarding limits to complex configurations. The website and user experience are frequently described as well-designed, logically organized, and straightforward, making setup and management easy even for non-technical users. However, some customers also noted occasional dissatisfaction with customer support, citing slow response times or a lack of clarity in communication. A few users experienced unexpected service disruptions, including issues with account access. Additionally, some reviewers suggested improvements to the user interface, particularly regarding navigation and the presentation of logs, to enhance clarity and streamline the management of multiple domains and aliases.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting its flexibility,... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Website

Reviewers mention positive feedback about the website. Many customers praise its speed, reliability, and... See more

User experience

Clients share positive opinions on user experience, often highlighting the ease of setup, intuitive web... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast, responsive, and genuinely... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent experience with ForwardEmail.net. Support is fast, responsive, and genuinely helpful—they quickly handled my request to increase forwarding limits with no hassle. The service is flexi... See more

Rated 5 out of 5 stars

I’ve been using ForwardEmail.net for years to reliably forward emails sent to my website’s domain to my personal Gmail inbox—and it has worked flawlessly. I recently set up their SMTP service to send... See more

Rated 5 out of 5 stars

Going great so far - I am a new customer and needed a way to send a ~100 mails every month or so to a new mailing list. They were happy to oblige, then I ported a slightly larger existing list and the... See more

Rated 5 out of 5 stars

Discovered ForwardEmail after looking into aliases in Bitwarden. Started moving one domain over and now onto my 5th and 250+ aliases Its a inexpensive service with amazing support. Contacted support... See more


Company details

  1. Email service provider
  2. Internet marketing service
  3. Internet Service Provider
  4. Software company
  5. Web hosting company

Written by the company

Forward Email is the best email service, encrypted email service, and fastest email service. It supports unlimited domains and aliases for no extra cost. It uses quantum safe ChaCha20-Poly1305 encryption and offers SMTP, IMAP, POP3, email webhooks, email regular expressions, email API, MX relay, SMTP relay, dedicated SMTP servers, IP reputation monitoring, email DKIM signatures, free email forwarding, and lets you send emails with JavaScript, Node.js, Ruby, Python, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

169 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They deliver what they promised

They deliver what they promised. I set up a forwarder with one of their default domains in no time. Their documentation is very clear, so it was no trouble to set up a webhook to my app's API. When I needed support, they responded and solved my issue right away. No complaints!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Forwardemail has amazing customer service…

Forwardemail has amazing customer service that responds quickly to help me out whenever I have any issues. Their service is one of a kind and has enabled me to help many other small businesses and non-profits solve their email needs.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

When Godaddy stopped offering free email forwarding with domain purchase, I found forwardemail.net. Tutorials are customized to your domain.
Website is organized by domain, alias. Catch-all aliases are supported for incoming AND outgoing (SMTP) mail. Changes to your DNS are confirmed by Forwardemail.net immediately.
The experienced support team responds quickly and provides workable solutions. Well worth the annual fee.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Going great so far

Going great so far - I am a new customer and needed a way to send a ~100 mails every month or so to a new mailing list. They were happy to oblige, then I ported a slightly larger existing list and they were happy to accommodate. Be polite, explain your needs, understand how your tooling interacts with their quotas, and they will go the extra mile - for $3/month. Forwardemail plus listmonk (on pikapods) lets me service all my mailing needs for way less than any other combination I've found. Thank you!

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly responsive

Support team is very responsive and knowledgeable answering all our questions. Service is working great and price is right. Highly recommend this simple and elegant solution.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Awesome product

Awesome product. The team is super responsive and friendly. It contains all the features we need and does not complicate the setup process. The price is a bargain. I feel that the paid plan is definitely worh it. Highly recommend! :)

14 August 2025
Unprompted review
Rated 4 out of 5 stars

Makes a complex task manageable

Setting up MX records in DNS to send and receive your domain's email reliably is an arcane and somewhat complex task involving your DNS provider, email provider, and email client. Forward Email walks you through the process with each one, telling you what records to add and delete for your DNS and what to set in your email client. It reads what it can automatically, so it can guide you precisely. Instructions include handy "click to copy" fields that make cut-and-paste a breeze. And the price for forwarding unlimited domains and aliases (does not include the cost of the domains themselves) is more than reasonable.

I gave them 4 stars rather than 5 for a few reasons. The UI, while reasonably clean, is inconsistent in how it navigates the hierarchy of account > domain > alias; sometimes showing thigs as a table, other times as buttons near the top of the page, and other times requiring that you pull down a menu. I frequently had to start over from the top to get where I wanted to go, and sometimes ended up in a setup screen even after setup was complete. Setup, while nicely explained, is also not clear for navigation. Sometimes you press a button thinking you're moving to the next step; other times you get taken to an instructions page (on a new tab), with no visual indication as to what kind of button is what. Moreover, I wish the DNS forwarding and DNS SMTP setup were all described on one page, since they both involve changing the same areas your DNS provider. Finally, for the minimal non-free plan, they give you 10GB of email inbox space, which is nice, but there is no web interface and no provision for server-side filters that sort email into subfolders. Again, the UI could stand improvement -- aliases and inboxes are handled as if they were the same thing (they aren't), making setup for both more complicated than necessary. Aliases, in particular, should be a simple two column fill-in table: alias name in the first column, forwarding address in the second. All of these negatives aside, I have no qualms recommending this service if you need reliable routing of both incoming and outgoing email.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

A Reliable and Affordable Email Forwarding Solution with Excellent Support

I had a great experience with ForwardedEmail.net. I used to use Mailgun for email forwarding and sending, but I faced deliverability issues with Gmail and Outlook when using my custom domain. ForwardedEmail.net is a fantastic service that's both affordable and reliable for my needs.

I encountered a configuration issue, and Nick provided excellent support in resolving it. I highly recommend this service for its reliability, ease of setup, numerous features, and outstanding support.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Rapid and accurate response to issues!

I discovered an issue with email forwarding, reported it, and within a couple of hours got a response detailing the root cause, including screenshots, and details of the fix that was going in to prevent the issue recurring.

At the same time, my email forwarding started up again correctly, showing the fix had been immediately successful.

I couldn't ask for a better response - timely, accurate, and successful!

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Email made easy!

After years of dealing with email issues on servers, I just had enough. Forward Email was easy to setup and inexpensive. A year without any major issues and whenever a problem arises, they take care of it. If you are working in php or python it is soooo easy to setup forms. Highly recommend this service, especially if you feel like email is nothing but a headache.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy to setup and administer

Easy to setup. Very reasonable pricing. Supports good security standards. All in all happy with the service and it seems to be an excellent choice for my business. Very easy to administer domains, aliases and mailboxes.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Top notch support and service

Top notch support and service. Highly recommend! I have had cause to email support twice now and they have been very prompt and completely addressing my questions with almost no back and forth.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

The platform is brilliant

The platform is brilliant, hasn't failed me once. I'm not super technical, but Forward Email makes the setup and management easy. My first tech support enquiry was solved within minutes, so the perfect platform also has great customer service and support. Give it a go, highly recommended!

18 June 2025
Unprompted review
Rated 5 out of 5 stars

A++ service!

A+ service!

Well documented instructions, FAQ, and ease of web navigation, AND access to github source makes it even easier to work with.

Very impressed!!

9 June 2025
Unprompted review

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