Fosters Family Funeral Directors Reviews 1,508

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional kindness, compassion, and professionalism, highlighting how these qualities made difficult times more manageable. The service provided is frequently described as seamless, efficient, and respectful, with many appreciating the personalized approach and the ease of the overall process. People often mention the excellent customer service, noting that the staff goes above and beyond to offer support, guidance, and clear communication at every step. Reviewers also appreciate the respectful way their loved ones are cared for, and the ability to tailor arrangements to their specific needs, which contributes to a smooth and stress-free user experience.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their exceptional care, compassion, and professionalism... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the thoughtful, organized,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the compassionate,... See more

User experience

Clients share positive opinions on user experience, highlighting a seamless process from start to finish.... See more

Customer communications

Users describe positive interactions with contact. Customers consistently report that from their first... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fosters in Kilmarnock dealt with my dads funeral in 2023, then they dealt with my mums in April 2026. Fosters treat you with kindness and compassion. I dealt with both Lauren and Connie who were... See more

Rated 5 out of 5 stars

My mum and step dad unfortunately had to pre arrange my step dad’s funeral after a terminal cancer diagnosis in 2025. They used Fosters in Livingston and thats where we met the lovely Isla. From the... See more

Rated 5 out of 5 stars

Jess, and her team in your Perth branch were so supportive as we planned our Dad's final goodbye. The kindness, empathy and professionalism shown to us by Jess and her team made the most difficult, h... See more

Rated 5 out of 5 stars

From the moment of walking through the door not knowing how to arrange a funeral we were met by the lovely lynne who talked us thro everything, we were put at ease knowing my dad was in safe hands. Th... See more


Company details

  1. Funeral Director
  2. Cremation Service
  3. Funeral home
  4. Funeral Insurance Company
  5. Non-bank financial service

Written by the company

Fosters Family Funeral Directors has served the community for nearly two decades and is now an award-winning funeral director with funeral homes throughout Scotland. Above all, we pride ourselves on the quality of personal and professional service we provide to you and your loved one as you bid farewell. We know that thinking about you or a loved one’s funeral can be daunting, so we will guide and support you every step of the way.

We Charge Less So You Can Do More

Written by the company

We choose to charge less than other funeral directors so that you can do even more for your loved one when saying goodbye.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Definitely 100 % recommend

I used Fosters in Alloa and Gary was excellent. He went above and beyond. I wanted a simple burial but not the simple coffin. He got me what I wanted. He was very patient with me and my 101 questions but all were answered with the upmost compassion. I was very happy with the service. The reason I gave a 5 star review is I’ve used Fosters before and both times the service had been excellent.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Friendly genuine staff


From the first moment I spoke to Jess at the Perth branch I felt at ease. she assured us that herself and her team would be looking after my husband. The best idea she told me about was decorating my husbands coffin. It turned out to be unique and gave us some peace. Thank you to all. Jess, Martin, Paul and Dawn. We couldn’t have got through the day without your help.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

The most supportive and helpful people

I contacted fosters when i lost my dad and from day one the have been nothing but helpful and supportive. Kerry from duntocher branch i have no words on how supportive she has been since the first day i stepped in the branch until today when i picked up my dad to bring home . I dont have a bad word to say about fosters and will be using them in every unfortunate event.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

The staff are amazing and caring.

The staff are amazing and caring.
First time ever having to plan a funeral and there were so helpful and kept me right. Too know my loved one was also getting the care meant everything.
Amazing people and so greatful for them

12 February 2026
Unprompted review
Rated 5 out of 5 stars

A Lovely Farewell

From the first call I made at 3am in the morning Fosters carried out everything without delay and so professional.
Sharon from the Ayr Funeral Directors was fabulous and said all the words that you need at a time like this when your emotions are running high.
Fosters had everything organised and took away the stress of organising what was a lovely service ,the Funeral directors were exceptional on the day.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Seamless experience from start to finish.

Seamless experience from start to finish with Lynne and her team at the Dunfermline branch, which is just what is needed at such a stressful and emotionally upsetting time. Everything was planned to perfection and our family wishes were fully understood with an undoubted personal touch to proceedings. Cannot fault anything.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Can’t recommend more highly

This is the third time I have used the services of Fosters Dunfermline and cannot recommend them more highly. They are professional, caring, kind and place no pressure on you and take everything at your own pace. Lynne especially has help now with my uncle, my mum and most recently my dad’s cremation and made me feel as if my best friend was helping me make arrangements.
I hope I don’t have to use their services again for a long time but if I know anyone who does require a kind and caring funeral directors I will be singing the praises of Fosters and especially Lynne.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Fosters Dunfermline

I would like to express my gratitude and thanks to Lynne at Fosters Dunfermline

Lynne was extremely easy to talk to and supportive to mum and myself during our difficult time.

I higher recommend Lynne at Fosters Dunfermline she was so kind knowledgeable and supportive throughout the whole process.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Organising a funeral for the first time…

Organising a funeral for the first time is a daunting task and I have to thank Marie for the professional and compassionate manner in which she dealt with me in organising my dad’s funeral ….she was amazing throughout and kept me fully informed at every stage.
Thanks also to Dominic and Maurice for their part in giving my dad a memorable send off! Linda

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional and professional service

From the moment we contacted Fosters to the settlement of the bill, they genuinely couldn’t do enough for us and did so with such professionalism, empathy and respect. Marie from Newton Mearns, whom we dealt with, was exceptional. She was so patient, respectful and helpful and spoke us through everything and was always a reassuring voice along the way. Absolutely no pressure at any point and we will 100% use Fosters in the future.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

We just lost our dad

We just lost our dad. Lynne made a bad situation easier to deal with. She was an absolute darling. She advised us about different things we could do regarding dad. She was helpful and listened to what we wanted for him. She looked after dad well and we didn't have to compromise any of our wishes. Would definitely use Fosters again. Thank you so much for your kindness and care Lynne xx

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Fosters

Due to the excellent support I received previously with Fosters in Clydebank I had no doubts using them again when my Aunt passed away. The whole process from start to finish was seamless which took my own anxiety away knowing that everything was in safe hands. Kerry helped and supported me with every detail and also organised our celebrant Gordon who delivered a lovely life story.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Funeral arrangements for my Aunt

My aunt recently died and I called Fosters to arrange the funeral for me. The team at Fosters delivered a very professional service with empathy, respect and dignity before, during and after the funeral service. A particular thankyou to Marie at the Newton Mearns branch for her time, expertise and patience. I would highly recommend the service at Fosters.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Funeral Director

Lynne in Dunfermline made my arranging my dads funeral over Xmas easier and less stressful at a difficult time.was helpful and very supportive and was there if we needed any help with anything.If you need a funeral director I would highly recommend Fosters in Dunfermline.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful and very professional from the minute we contacted them. Did not feel we were ever being pushed in any way but helped to get the service we wanted.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Lynne in Dunfermline

Lynne in Dunfermline made a very difficult time , arranging Mums funeral, much easier and more pleasant than anticipated. From start to finish we were gently steered in the right direction and the crematorium tribute and the following wake were an absolute tribute to Mum. Thanks Lynne.
Lynne arranged Dads funeral too, albeit a wee while ago ,and the whole arrangement was fabulous too ….hence the reason we returned.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Fosters Newton Mearns

Marie at Newton Mearns branch handled our dear fathers recent funeral.
The arrangements were dealt with by Marie from the start to finalising the funeral. Marie was excellent to deal with, very professional with a caring personal touch.
High praise should go to Marie and her staff for coordinating the whole process in a respectful professional manner at such an emotional time.... thanks to all from a grateful Knight family.

28 January 2026
Unprompted review

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