Fosters Family Funeral Directors Reviews 1,508

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional kindness, compassion, and professionalism, highlighting how these qualities made difficult times more manageable. The service provided is frequently described as seamless, efficient, and respectful, with many appreciating the personalized approach and the ease of the overall process. People often mention the excellent customer service, noting that the staff goes above and beyond to offer support, guidance, and clear communication at every step. Reviewers also appreciate the respectful way their loved ones are cared for, and the ability to tailor arrangements to their specific needs, which contributes to a smooth and stress-free user experience.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their exceptional care, compassion, and professionalism... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the thoughtful, organized,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the compassionate,... See more

User experience

Clients share positive opinions on user experience, highlighting a seamless process from start to finish.... See more

Customer communications

Users describe positive interactions with contact. Customers consistently report that from their first... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fosters in Kilmarnock dealt with my dads funeral in 2023, then they dealt with my mums in April 2026. Fosters treat you with kindness and compassion. I dealt with both Lauren and Connie who were... See more

Rated 5 out of 5 stars

My mum and step dad unfortunately had to pre arrange my step dad’s funeral after a terminal cancer diagnosis in 2025. They used Fosters in Livingston and thats where we met the lovely Isla. From the... See more

Rated 5 out of 5 stars

Jess, and her team in your Perth branch were so supportive as we planned our Dad's final goodbye. The kindness, empathy and professionalism shown to us by Jess and her team made the most difficult, h... See more

Rated 5 out of 5 stars

From the moment of walking through the door not knowing how to arrange a funeral we were met by the lovely lynne who talked us thro everything, we were put at ease knowing my dad was in safe hands. Th... See more


Company details

  1. Funeral Director
  2. Cremation Service
  3. Funeral home
  4. Funeral Insurance Company
  5. Non-bank financial service

Written by the company

Fosters Family Funeral Directors has served the community for nearly two decades and is now an award-winning funeral director with funeral homes throughout Scotland. Above all, we pride ourselves on the quality of personal and professional service we provide to you and your loved one as you bid farewell. We know that thinking about you or a loved one’s funeral can be daunting, so we will guide and support you every step of the way.

We Charge Less So You Can Do More

Written by the company

We choose to charge less than other funeral directors so that you can do even more for your loved one when saying goodbye.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fosters Perth

Jess at Fosters in Perth made everything very seamless. She was accepting and understanding of my mums wishes which was a direct cremation. I never felt rushed or pushed into anything. Mum was made comfortable during her stay at fosters in Perth and she was made to look beautiful, calm and restful. Her make up was lovely, she was dressed beautifully and her hair was lovely. Thank you all ( including the team members we never met) for taking care of mum in the days before her cremation. I am very grateful to you all.

26 August 2025
Rated 5 out of 5 stars

Alloa staff are very efficient

Alloa staff are very efficient, thoughtful, and put you at ease.
Undertakers for our funeral were very respectful in every thing they did. All over experience was a peaceful and respectful experience to the greaving family.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Thankyou fosters

During a very difficult time. We were guided through every step with the upmost compassion and understanding. I would strongly recommend fosters for there compassion and meticulous approach. Very impressed and made the family feel well supported from start to finish. Nothing was a problem to them and accommodated all requests we put to them.
Jason kirk

11 August 2025
Rated 5 out of 5 stars

The kirk family …

They took all the arrangements away from us sorted everything out from day one which was a welcomed thing . The woman who dealt with us was amazing really explained everything to us and kept in constant contact ( jess ). Thank you so much .

4 September 2025
Rated 5 out of 5 stars

To Jess, Perth branch....

Jess, and her team in your Perth branch were so supportive as we planned our Dad's final goodbye. The kindness, empathy and professionalism shown to us by Jess and her team made the most difficult, heartbreaking time come together exactly how we wanted it to be for our Dad, and that, we will cherish always. From the bottom of our hearts we thank Jess, and her team. Keep on doing what you're doing. Jackie Macdonald.

25 August 2025
Rated 5 out of 5 stars

From the first moment on entering the…

From the first moment on entering the funeral parlour to the funeral itself, lynne walked us through proceedings with such professionalism and dedication she is a credit to the profession. Putting myself and family at ease and understanding our grief. Forsters made the whole process easy for us to understand and appreciate the immense amount of effort required for such a somber occasion. I can highly recommend the company for the best service possible for my family.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazingly helpfulCompany

Lynne at the Dunfermline branch, was absolutely wonderful. There wasn’t anything that was to much trouble, she went above and beyond at one of the hardest times in our lives.

The two gentlemen who came to collect my stepdads remains were so respectful and treated him with dignity.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend 100%

We trusted Fosters on St Georges Rd in Glasgow with our lovely mum.
From our 1st contact with them to the last they were compassionate, professional and considerate.
Sam, Kerri, Damien, Nico and the many others who's names I don't know thank you for your care and kindness.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Fosters Family Funeral Directors

On our mum's passing, from our first phone call everyone we dealt with and especially Lynne at Fosters were wonderful.
Lynne was exactly who we needed to guide us through this sad time. Her professional, kind and caring manner was exceptional.
Highly recommend Fosters.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

From the second I stepped in the door…

From the second I stepped in the door at motherwell,Kerry took me under her wonderful wings. No pressure,absolute kindness and genuinely cared . I felt safe and the advice was priceless. The service and everything was beautiful and perfect . Kerry kept checking on me even after the day. Wonderful. Thanks to Jim the undertaker you will never know how the wee attention to things meant to me personally.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Angela and her team

Angela and her team at airdrie where amazing from start to finish when my son kieran passed away in may 2025
We appreciate everything you all done dor us thank you so much to you all

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Arranged my funeral plan with Angela at…

Arranged my funeral plan with Angela at the Stirling branch. She is very professional, kind and understanding. Explained everything clearly to me and made me feel comfortable. The environment is very relaxing. I would recommend Fosters to other people.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Really thorough and considerate

Lynne and her team at Fosters made sure the service both at the church and the crematorium went seamlessly. They are thorough, very considerate and just really lovely people. I cannot recommend them highly enough.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Isla at Fosters was such a great support to me and my family when we were planning my sister’s funeral. From the moment I walked through the door she guided us through the whole process. Nothing was ever to much trouble and she was on the end of a phone or email throughout. What a great experience we had with this business

4 July 2025
Unprompted review
Rated 5 out of 5 stars

nothing an issue

looked after again by Marie at the newton mearns location. great service from her at a very challenging time for our family. nothing was ever an issue.
ty marie

9 June 2025
Unprompted review

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