Fosters Family Funeral Directors Reviews 1,508

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional kindness, compassion, and professionalism, highlighting how these qualities made difficult times more manageable. The service provided is frequently described as seamless, efficient, and respectful, with many appreciating the personalized approach and the ease of the overall process. People often mention the excellent customer service, noting that the staff goes above and beyond to offer support, guidance, and clear communication at every step. Reviewers also appreciate the respectful way their loved ones are cared for, and the ability to tailor arrangements to their specific needs, which contributes to a smooth and stress-free user experience.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their exceptional care, compassion, and professionalism... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the thoughtful, organized,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the compassionate,... See more

User experience

Clients share positive opinions on user experience, highlighting a seamless process from start to finish.... See more

Customer communications

Users describe positive interactions with contact. Customers consistently report that from their first... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fosters in Kilmarnock dealt with my dads funeral in 2023, then they dealt with my mums in April 2026. Fosters treat you with kindness and compassion. I dealt with both Lauren and Connie who were... See more

Rated 5 out of 5 stars

My mum and step dad unfortunately had to pre arrange my step dad’s funeral after a terminal cancer diagnosis in 2025. They used Fosters in Livingston and thats where we met the lovely Isla. From the... See more

Rated 5 out of 5 stars

Jess, and her team in your Perth branch were so supportive as we planned our Dad's final goodbye. The kindness, empathy and professionalism shown to us by Jess and her team made the most difficult, h... See more

Rated 5 out of 5 stars

From the moment of walking through the door not knowing how to arrange a funeral we were met by the lovely lynne who talked us thro everything, we were put at ease knowing my dad was in safe hands. Th... See more


Company details

  1. Funeral Director
  2. Cremation Service
  3. Funeral home
  4. Funeral Insurance Company
  5. Non-bank financial service

Written by the company

Fosters Family Funeral Directors has served the community for nearly two decades and is now an award-winning funeral director with funeral homes throughout Scotland. Above all, we pride ourselves on the quality of personal and professional service we provide to you and your loved one as you bid farewell. We know that thinking about you or a loved one’s funeral can be daunting, so we will guide and support you every step of the way.

We Charge Less So You Can Do More

Written by the company

We choose to charge less than other funeral directors so that you can do even more for your loved one when saying goodbye.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fosters were amazing right from start…

Fosters were amazing right from start to finish. We had great communication from day dot. Very professional but also very understanding and kind. It was very easy to put things in place. We live in Dundee and travelled to Perth to put my mums funeral together. Very easy to find the office. Jess who helped us put everything together was amazing. She showed us everything we wanted to see and was in contact any time we needed her to be. Her knowledge and understanding while we were going through this tough time was very helpful. Jess made sure our ideas for the service booklet and slide show were perfect. I honestly can't say anything bad in the slightest. For us everything was exactly how we imagined and more. On the day we didn't have to worry about anything as everything went great. We're so happy we picked Fosters and are glad that my dad has a funeral plan in place for when it's his time. No need to worry about anything. We're grateful for everyone involved.

17 March 2025
Rated 5 out of 5 stars

Faultless Service, Combined with a Top Notch Venue

From start to finish Angela, (front of house) at the Stirling branch made the family feel that she was there to assist us in making the arrangements for our brother's send off as fitting as it could be. We asked for additional work commitments that were not normally part of the package, and in all cases these requests were met in full. It felt like, she went above and beyond.
The whole team were immaculately dressed at all times and professional throughout, they conducted themselves in an exemplary manner. We couldn't fault them.
The venue was far superior to any others that we looked at and very competitively priced and provided a smart, clean respectful space to have the service. Whilst providing the necessary facilities to have family photographs and music playing when required.

In summary, we would have no hesitation in recommending Fosters Family Funeral Directors to anyone in need of their services, because they have the family's needs and concerns as their number one priority, whilst providing a first class service.

17 March 2025
Rated 5 out of 5 stars

Fosters Funeral Directors

I would not hesitate in recommending Fosters Funeral Directors. Karen at the Cumnock branch was excellent throughout. With her guidance and professionalism, we were able to organise a fitting send off to our loved one. Everything went perfectly on the day and we would like to extend our gratitude to all staff members who assisted us.
Regards
The Wallace Family

4 March 2025
Rated 5 out of 5 stars

Very professional

Very professional, understanding and nothing was too.much to ask during the hard time organising my father's funeral.

10 March 2025
Rated 5 out of 5 stars

Excellent

Handled with excellent professional care and compassion. Jess was extremely caring and understanding and guided us through the funeral arrangements.she kept us informed throughout. Her help and advice made this experience much easier to handle. Thank you Jess you are a credit to company.

17 March 2025
Rated 5 out of 5 stars

Fosters Caroline and Kerry

Caroline and Kerry at Fosters were so compassionate and caring in the way they arranged and kept my family and I updated with everything to do with my Dads funeral. At a sad time, they made sure we were looked after and I felt like they really cared for my sister and I. Thank you do much. I cant recommend Fosters enough.

14 March 2025
Rated 5 out of 5 stars

First class and would thoroughly recommend.

From the outset , the care and attention from Sarah Murray was second to none. Sensitive, efficient and attentive at every point and she is a credit to your company. The organisation from everyone was first class and everything went without issue during a time that is very challenging. I would 100% recommend Fosters in your time of need

13 March 2025
Rated 5 out of 5 stars

Excellent service

This is the second time we have used Fosters. First being for our Dads and the second being our Mums. Both times have been a very positive experience. We were always treated with care and compassion and nothing was too much trouble. It made a very difficult time for the family that bit more bareable.

6 January 2025
Rated 5 out of 5 stars

Well looked after.

Fosters in Leith were fantastic to deal with, everyone was so nice. Everything was explained clearly throughout & they made sure things went well on the day.

7 March 2025
Rated 5 out of 5 stars

The support I received from Isla and…

The support I received from Isla and the team at Fosters after the death of my husband was amazing. Isla helped with all the arrangements and Danielle and the team ensured that the service went smoothly. I would have no hesitation in recommending Fosters Funeral Directors for compassionate and thoughtful support.

6 March 2025
Rated 5 out of 5 stars

Personal touch

It's clear the people who work here, do so because they care. Nothing we asked was too much trouble and some things were suggested we hadn't even thought of, which really made a difference to the last goodbye we could wish our dear Uncle. No upselling, no time pressure. The care and compassion shown at a stressful and difficult time was faultless

5 March 2025
Rated 5 out of 5 stars

Funny story

Funny story, if there can be in these circumstances, we actually didn't intend to call Fosters & called them by mistake.... And it was the best mistake we made, because it turned out to be the perfect funeral care we could receive.
From start to finish we were made to feel comfortable & at ease with a difficult process & situation.
Lynne @Dunfermline & her team were very understanding & knowledgeable, also the level of communication was excellent.

From our experience we would highly recommend Fosters Funeral Care.

25 February 2025

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