Foundr Reviews 542

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting its speed, friendliness, and the personalized approach. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, especially regarding the valuable resources and coaching programs. However, some customers expressed dissatisfaction with the subscription process, citing issues with automatic renewals and a lack of clarity regarding trial periods and charges. A few people also mentioned difficulties in reaching a live person for support, receiving what they felt were canned responses, or encountering unhelpful representatives when trying to cancel their plans.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, professionalism, and genuine... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its superb quality,... See more

Service

Customers consistently note positive experiences with service, highlighting the value of resources like... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Many customers express frustration over unexpected... See more

Website

People report positive experiences with the website. Many customers praise the abundance of information,... See more

Based on these reviews

Rated 5 out of 5 stars

The Foundr program is perfect for anyone wanting to start an e-comm business. You have access to thousands of resources - videos, small group coaching sessions and the one-on-one coaching is the most... See more

Company replied

Rated 5 out of 5 stars

I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and cours... See more

Company replied

Rated 5 out of 5 stars

I have been loving the private coaching and the entire online platform foundrs has is bomb. The one of one coaching is super helpful and the live trainings have helped me hit the ground running. It's... See more

Company replied


Company details

  1. Media company

About Foundr

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

542 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

So much great information, beautifully presented and easy to follow.

Firstly, all Foundr's free content and resources are incredibly valuable so it's worth checking them out and taking a look just for that. But I have also invested further into some of Foundr's premium courses and whoa...!! So much great information, beautifully presented and easy to follow. Foundr has been a total game changer in my business..!!

15 April 2025
Unprompted review
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Reply from Foundr

Hi Michelle! Thank you so much for the feedback. We’re thrilled to hear that both our free content and premium courses have made such a big impact on your business. It means the world to us to know the content is not only valuable but also easy to follow and beautifully presented, that’s exactly what we aim for.

We’re so excited to keep supporting you on your journey.

Rated 5 out of 5 stars

Changed my life (for the good)

Before Foundr, I used to wonder how do people actually start a brand and sell things online? It felt impossible—like you’d need a whole team of expert digital marketers just to get started.

Then I stumbled across Foundr’s free YouTube podcasts, and honestly, even that alone helped shatter so many limiting beliefs I had. Eventually, I took the leap and joined Foundr+, and it gave me a huge boost of confidence. For the first time, I truly believed I can do this. I can be a founder and launch my brand.

The program covers everything—from the absolute basics to the more advanced stuff—with weekly sessions packed full of value and customer support that’s fast and genuinely helpful. I honestly would have paid an extra $1,000 just for Foundr+ alone. That’s how worth it it’s been.

I'm still in the creation phase of my brand, but I’ve never felt more excited or certain that this is going to work. Can’t wait for what’s next!

13 April 2025
Unprompted review
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Reply from Foundr

Thank you so much for this incredible review! We're truly honored to be part of your journey and so happy to hear that Foundr+ has given you the confidence and clarity to move forward with your brand.

It’s amazing how far mindset shifts can take you, and we’re glad our content helped open that door. Just know we’re here cheering you on as you bring your vision to life.

Rated 5 out of 5 stars

Foundr Media Courses

Thank you to Patrik E and the Foundr Media team for their incredible help and support. I highly recomend Foundr media courses its a must-do for online success. Thank you so much! HH

12 April 2025
Unprompted review
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Reply from Foundr

Thank you so much, HH! We're thrilled to hear you had a great experience with Patrik and the Foundr team. Wishing you continued success on your online journey!

Rated 5 out of 5 stars

Very reasonable and extremely…

Very reasonable and extremely informative. Lots of great advice, and lots of follow up to make sure you stay engaged.

8 April 2025
Unprompted review
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Reply from Foundr

Thanks so much for the great review! We're glad you found the courses helpful. Appreciate you being part of the Foundr community!

Rated 5 out of 5 stars

Customer Service is exceptional

You can tell a lot about a SAAS or online education company by how they treat you when you need to ask them for actual help. I needed help cancelling my membership and they were unbelievably helpful. Never upsold me and begged me to stay, I don't have time for your begging. They have incredible content and I can't wait to go with them for a paid subscription when I'm financially ready to do so. They are incredible!

28 March 2025
Unprompted review
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Reply from Foundr

Thank you for your thoughtful review! We're so glad we could make your experience a smooth and hassle-free one. We'll be here with more amazing content waiting for you. Wishing you all the best on your journey!

Rated 5 out of 5 stars

Had A Great Experience & Hope To Be Back

Firstly let me answer the following 2 questions:

Q 1. How likely are you to recommend Foundr to a friend or colleague? (0 - 10).
A 1. 9 (There's always room for improvement)

Q 2. What are the primary reasons for the score?
A 2. Quality content, resources, people, processes, support and community. Foundr are doing great.

Unfortunately, having realised how much more is involved with setting up successfully in ECommerce it is not something I am able to follow through on at this stage.

However, on a positive note, having trialled their membership and community platform if I do decide to return to ECommerce more seriously in the future I now know where to come for community, training, advice and support.

This is somewhere I would happily recommend to others.

27 March 2025
Unprompted review
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Reply from Foundr

Hi Andrew! Thank you for your thoughtful review! We're so glad you had a great experience with Foundr and found value in our content, resources, and community. We completely understand that timing is everything when starting a business, and we truly appreciate your kind words and recommendation. Whenever you're ready to dive back into eCommerce, we'll be here to support you on your journey. Wishing you all the best in the meantime!

Rated 5 out of 5 stars

I highly recommend Foundr courses

I've had a great experience with Foundr. I started with the Start & Scale online course as a refresher to what I thought I'd need to start my own business and make sure all my checkboxes were ticked. I had forgot some milestones so the course was very helpful. There are plenty of great videos and speaker series including online, real-time, LIVE conversations, that anyone who's a member can join which is also incredibly useful. If you've never started a business before and don't know where to start, I'd say DON'T SKIP THIS! It's an investment in yourself and your future to give you the confidence that you've done the work, you have a good product, you're ready to put it in market, and you have a good plan moving forward with it. Current business owners can find this useful too, especially when it comes to content marketing, scaling, etc. There are plenty of courses to check out with workbooks and helpful links that are being updated regularly.

26 March 2025
Unprompted review
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Reply from Foundr

Thank you so much for sharing your experience! We're thrilled to hear that the Start & Scale course helped refresh your knowledge and guide you through key milestones. It's fantastic that you're finding value in our live sessions, speaker series, and additional resources as well! Wishing you all the success with your business, and we’re here to support you every step of the way!

Rated 5 out of 5 stars

I love Foundr and their learning…

I love Foundr and their learning platform! Keep up the great work guys!

25 March 2025
Unprompted review
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Reply from Foundr

Thank you so much for your support! We're thrilled to hear that you love Foundr and our learning platform. We'll keep working hard to bring you the best content and resources. Wishing you all the success on your journey!

Rated 5 out of 5 stars

Excellent experience.

I had an excellent experience with Foundr’s customer service team. They handled my case with empathy & professionalism to find a solution and achieve a great result. Thank you so much!

25 March 2025
Unprompted review
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Reply from Foundr

Thank you so much, Tracy! We're happy to hear that you had an excellent experience with our customer service team. If you ever need anything in the future, we're here to help. Wishing you all the best!

Rated 5 out of 5 stars

Customer for 5 years—stellar value

Bought my first Foundr course in 2019 and have been a customer off an on for a few years now. AJ Cassata’s course in the yearly subscription taught me more about finding clients than other programs I’ve spent more money on. Definitely worth the subscription even if for a single class like that. So much value and top notch teachers who don’t just talk the talk but have ACTUALLY walked the walk, unlike too many selling online courses today.

6 November 2024
Unprompted review
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Reply from Foundr

Hi Ash! Thank you for your support over the years! We're thrilled that AJ Cassata’s course helped you find real value. It means a lot to hear that this stood out to you. Wishing you continued success, and we’re here whenever you need more insights and support on your journey!

Rated 5 out of 5 stars

Highly valuable

I found the detail of the content very valuable. It was on point and truthful. No fluffy BS leaving gaps. Everything is covered even if you don't want to hear it. The best value training I have ever had.

10 March 2025
Unprompted review
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Reply from Foundr

Thank you, Kerrin! We’re so glad you found the content valuable and straight to the point. Wishing you all the success on your journey!

Rated 5 out of 5 stars

Blew all the other courses I’ve taken over the years out of the water!

I wasn’t sure what to expect when I signed up for the 14-day trial but I was blown away! These courses are packed with valuable information from experienced experts and very professionally done. I’ve watched so many videos online and purchased multiple courses over the years but the Foundr courses blew them all out of the water! I’ve been searching for years for this information and I’m so grateful I found Foundr! $99 a month is a lot but it’s actually a really great value for what you get out of it!

6 March 2025
Unprompted review
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Reply from Foundr

Wow! We’re so happy to hear that Foundr has been the game-changer you’ve been searching for. We pour so much love and effort into creating courses that truly empower entrepreneurs like you, so knowing that they’ve had such a big impact means the world to us!

We get that $99/month is an investment, and it’s amazing to hear that you see the value in it. Your passion and dedication to learning are what make this journey so exciting, and we’re so grateful to have you as part of the Foundr community! If you ever need support or just want to share your wins, we’re always here cheering you on!

Rated 5 out of 5 stars

I just recently signed up for a trial…

I just recently signed up for a trial and was so impressed with all the content and depth of courses that offer. I also have to mention that the customer service team has been so helpful, and their response was so quick! Would highly recommend anyone try Foundr for themselves.

6 March 2025
Unprompted review
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Reply from Foundr

Wow, this just made our day, Angie! We're so happy to hear you're loving the courses and that our support team could help out quickly. Your kind words and recommendation mean the world to us! Keep exploring, learning, and crushing it. We’re here cheering you on!

Rated 5 out of 5 stars

Excellent communication!

Everyone is very helpful and the response time to emails is excellent!

27 February 2025
Unprompted review
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Reply from Foundr

Hi Venetia! Thank you for your kind words! We appreciate your support! 😊

Rated 5 out of 5 stars

I learned a great deal in the few days…

I learned a great deal in the few days I engaged with Foundr's resources. I feel much more confident in taking that first step in my business journey. Thanks Foundr team!

24 February 2025
Unprompted review
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Reply from Foundr

Hi Ife! We're so happy to hear that Foundr's resources have made a difference for you. Taking that first step is huge, and we're cheering you on as you continue your business journey. Thanks for being a part of the Foundr community!

Rated 5 out of 5 stars

The best courses on the internet by…

The best courses on the internet by far!!!

24 February 2025
Unprompted review
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Reply from Foundr

Wow! Thank you for the amazing feedback. We're honored to hear that. We’re always striving to provide top-notch content to help entrepreneurs succeed. Wishing you all the best on your journey!

Rated 5 out of 5 stars

Exceptional Service

I reached out to customer service for some support and I must say Im very impressed with their service. Im in a different country so I was expecting to wait a day or so for a reply. I was very surprised to get a response later the same day and continued to get replies to my emails that evening from the same person. Karina was extremely professional, prompt and was able to assist me with 100% satisfaction. Its not easy to get great service these days but Foundr have nailed it.

27 January 2025
Unprompted review
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Reply from Foundr

Wow, thank you for your amazing review, Kylie! We’re so happy to hear that Karina took great care of you. Providing fast and helpful support is something we truly value, so it’s amazing to know we made your experience a great one. We appreciate you being part of the Foundr community, and if you ever need anything, we’re always here for you!

Rated 5 out of 5 stars

Useful info with cooperative team

Useful info with cooperative team
Will join again once I have more time to invest

19 January 2025
Unprompted review
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Reply from Foundr

Thank you for your kind words, Mohammed! We’re thrilled you found the information useful and appreciated the team’s support. We’ll be here whenever you’re ready to dive back in—looking forward to having you join us again!

Rated 5 out of 5 stars

Great customer service

I signed up for their foundr+ trial and actually forgot that I signed up on them. I requested for a full refund and without any buts and ifs, they agreed to refund my money. Actually needed it for an emergency, and glad that they listened. Great customer service. Hoping to join them again this year, officially.

26 January 2025
Unprompted review
Foundr logo

Reply from Foundr

Hi Alvin! Thank you for sharing your experience! We’re so glad we could assist when you and your kind words mean a lot to us. We’ll be here whenever you’re ready to join the Foundr+ family again. Wishing you all the best in the meantime!

Rated 1 out of 5 stars

charge you after trial automatically…

charge you after trial automatically and then you have to send email to unsubscribe the payment.
Good part is they answered fast to the emails.

26 January 2025
Unprompted review
Foundr logo

Reply from Foundr

Hi Lion! Thank you so much for your feedback and we’re really glad to hear our support team was able to assist you quickly.

You're right, our trial memberships do renew automatically to ensure ongoing access, but we completely understand how important it is to have an easy way to manage your subscription. That’s why we’ve recently added a self-service cancellation feature directly on the Foundr+ dashboard, so members can cancel anytime without needing to email in.

We appreciate you taking the time to share your experience, it helps us continue improving the platform for everyone!

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