FountainheadME - Amazon & eCommerce Management Reviews 350

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Matt was extremely helpful getting our Amazon Seller Central program running and succeeding. I highly recommend Matt and his team, the level of expertise is unparalleled, the creativity off the chart,... See more

Rated 5 out of 5 stars

Fountain Head ME didn't give up on us! We had some pretty complicated issues achieving brand registry that required the help of experts. After receiving message after message from Amazon neglecting to... See more

Rated 5 out of 5 stars

FountainheadME has been an excellent business partner. They have developed a new eCommerce site for Sunkist F.S.E. This site was built from the ground up titles, descriptions, images, etc. Including... See more

Rated 5 out of 5 stars

The company has been game changing for us. Our dedicated member is Matt Cowan and he has gone above and beyond multiple times to make sure our business moves forward. All challenges we have come acros... See more

Company details

  1. Online marketing agency
  2. Business-to-Business service
  3. Ecommerce solution provider

Written by the company

Headquartered in Cleveland, OH (come visit us), FountainheadME maintains a staff of 25 employees (at the time this was published). Out team consists of talented and passionate business consultants, Amazon experts, UX/UI developers, designers, creative writers, and product photographers. We develop and execute end-to-end eCommerce solutions: -Product Photography (Magazine Quality) -New eCommerce site development/Rehab of existing sites (Custom or Platform) -Complete Amazon Account Management (Listing Optimization, A+ Premium, Pay-Per-Click, Storefront, etc.) -Marketing Management (AdWords, Amazon, Facebook) -Supply Chain Management Have a conversation with our team. You'll feel the difference. Schedule a call with us. https://calendly.com/fme-sales


Contact info

4.8

Excellent

TrustScore 5 out of 5

350 reviews

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Rated 5 out of 5 stars

Our work with Fountain Head has just…

Our work with Fountain Head has just begun. As a company that never had to use eCommerce management previously, we are extremely impressed with the professionalism, patience and education that has been provided to us in our new journey. Oliver and Jeff have been awesome to work with. We highly recommend Fountain Head and their service.

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Overall just what we needed

Informative, to the point, and gets things done quickly. Tara has been a great help in assisting our company launch on Amazon effectively and it's a great help that she has so much experience in our line of work to make the process even easier.

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Loved working with FountainheadME.

Every individual that I've spoken to at FoundheadME has been extremely kind, understanding and most importantly, VERY knowledgable about their field. I've had extremely bad experiences in the past working with quite a few different companies and I've always felt that they've tried to take advantage of my lack of experience in the e-commerce business. When I came across Jeff's company, I felt like I found the right fit for me. They went above and beyond to do everything in their power to fulfill my needs as a business owner and were always extremely transparent about where my money is going and what the results are. A special shout out to Tara Ward, my personal account manager. She is phenomenal. I cannot wait to continue to work with FoundheadME in the future. Can't recommend them enough!

21 July 2020
Unprompted review
Rated 5 out of 5 stars

Shout out to Tara from FountainheadME…

Shout out to Tara from FountainheadME who helped us to get our Amazon account back in good standing, Tara was very informative as to the current situation with Amazon and its new policies especially during this Covid-19 crisis. FountainheadME met the exceptions they set in regards time and cost for this project. I would highly recommend them.

1 June 2020
Unprompted review
Rated 1 out of 5 stars

My experience was pretty terrible for…

My experience was pretty terrible for their Amazon services. Spent many thousands of dollars for worse outcome. I think they could bring value if you are BRAND new to Amazon and simply have no idea what you are doing. Would not recommend to companies with even a mediocre understanding.

*If you choose to go with them, I recommend speaking with at least 3 of their clients. Their reviews seem questionable on here based on my experience.

23 April 2020
Rated 5 out of 5 stars

My Amazon sales increased 10x

My Amazon sales increased 10x. Part of it was the season, but there is no way we would have been able to do it without them. I had tried to do it on my own, it didn't seem that difficult. However, they are specialized and know this stuff better then I ever will. Worth it to hire an expert.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Extremely profressional and well…

Extremely profressional and well structured company. its nice to have a vendor who understands the customers needs organically. The work quality has been more than acceptable and always quick to accomplish the goals.

13 April 2020
Unprompted review
Rated 5 out of 5 stars

Responsiveness + responsibility = results

Scott was my rep, either I got lucky or everybody at this company is stellar at what they do. He was a pleasure to work with, not only took direction well, but added his own style to the marketing material that elevated my listings and sales to the next level.

I also like their pricing structure, you're not charged for work that isn't completed. No monthly fees where some months things get done and others they don't. Every dime I spent with FME was spent towards working on my account.

Can't wait for this Pandemic to end so we can get back to it!

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Working with Tara has been an excellent…

Working with Tara has been an excellent experience! She has provided the guidance and know-how we needed to feel confident launching our brand on Amazon. She has a wealth of knowledge in this arena and has proved to be an excellent support for our team. Thank you Tara!

12 March 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely great service!!

Absolutely great service!!! I’m an amazon seller who’s account was deactivated in error I contacted fountainhead and they immediately started working on my case to get my account reinstated!! Sonny Wu contacted me and kept me updated at all times! He answered any questions I had! They move quickly to help you! Best service I’ve had!

9 March 2020
Unprompted review
Rated 5 out of 5 stars

Tara is the best!

Tara has been like an extension of our brand, her dedication, attention to detail and commitment to seeing things through has been monumental. She stays on top of projects and truly advocates for the brand's success. We are so grateful to have found her!

4 March 2020
Unprompted review

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