Fr Grandado Reviews 

2,014
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

L'envoi a été retardé par la poste en France pour aucune raison You say delet without resons by laposte. So you have to do like TEMU 5euros en cas de retard et changez pour un distributeur plus... See more

Company replied

Rated 4 out of 5 stars

I wanted to cancel my order right after paying for it and before the confirmation. Unfortunately it could not be not which should, in my opinion, be corrected. Daria from the customer services... See more

Company replied

Rated 5 out of 5 stars

I made a mistake in my order and whn i explained my probleme, a good and quick solution was offered. I'm thankful for the rapidity and efficacity of the customer service

Company replied


Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,014)

163 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great support for the reimbursement…

A great support for the reimbursement of my purchase I didn't received.

11 March 2022
Unprompted review
Fr Grandado logo

Reply from Fr Grandado

Hi Remi,

Thank you for your review.
Your positive comment is really appreciated.

Wishing you a pleasant day!


With best regards,
Lia from Grandado

Rated 5 out of 5 stars

FR-GRAN-TICKET-1045

Command done 26 jan 2022, no news on feb 22, so, I wrote a question. Where is my command ? The answer was immediate. It was in progress. I received it on feb 23rd and every thing was ok. Color, size, and fits 100% with bracelet Garmin Vivofit 1. Thank's a lot

26 February 2022
Unprompted review
Fr Grandado logo

Reply from Fr Grandado

Hi Gullaud,

Thank you for your review.
We’re happy to hear that you loved doing business with us.

Wishing you a pleasant day!


With best regards,
Lia from Grandado

Rated 4 out of 5 stars

relations clients efficace

26 January 2022
Unprompted review
Fr Grandado logo

Reply from Fr Grandado

Hi Mickaël,

Thank you for your review.
We’re so glad you had a good experience.

Wishing you a pleasant day!


With best regards,
Lia from Grandado

Rated 1 out of 5 stars

photo et titre trompeur - misleading photo and title

commande GRAN-FRA-39601
Donc, ils affichent un prix pour une lame de rasoir mais le titre indique 4 lames de rasoir et la photo montre 4 lames de rasoir
Donc si on commande et bien c'est pour une lame, il faut préciser la quantité.
Ce qui induit vraiement le l'internaute en erreur.
Une fois la commande reçu, la lame de rasoir était cassé donc inutilisable.
J'ai écrit au service client qui m'a fait remarqué que je n'avais commandé qu'une lame de rasoirt.
et j'attends toujours leur réponse concernant la lame de rasoir reçu cassée malgrès les photos envoyées.

très déçu de ce site.
Je ne recommande vraiement pas
A fuir

order GRAN-FRA-39601
So they display a price for a razor blade but the title says 4 razor blades and the picture shows 4 razor blades
So if we order and it is for a blade, we must specify the quantity.
Which really misleads the Internet user.
Once the order was received, the razor blade was broken and therefore unusable.
I wrote to customer service who pointed out that I had only ordered a razor blade.
and I am still awaiting their response concerning the razor blade received broken despite the photos sent.

very disappointed with this site.
I really do not recommend
To flee

28 April 2021
Unprompted review
Rated 4 out of 5 stars

Quick delivery

Item was delivered quicker than expected. Everything is OK unless it cannot be used with iPad cover.

11 November 2020
Unprompted review
Rated 4 out of 5 stars

My order

My order has arrived, I am very satisfied with my purchase.
The delivery time was a bit long, but everything is ok

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Good quality

The product received was exactly what I had ordered. But I was wrong on the product and Grandado offers me a good solution to let me buying the correct one.
Thank you.

27 September 2020
Unprompted review
Rated 1 out of 5 stars

Not for Audi A3 8P 2006!

I ordered a replacement key for my Audi A3 8P 2006, which it says it’s made for, but the connector inside the key case is in the wrong place so it doesn’t touch the electronic circuit in the right place. Therefore I had to use the old key’s plastic cover instead of the new one to make it work. Result= 1/2 new, 1/2 old key. Don’t buy it.

16 September 2020
Unprompted review
Show reviews in all languages. (2,014 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look