This company is sleazy and dishonest. They sell a load board to carriers where they charge 20% on top of fees on most loads and charge $49-129/wk for access. They now operate their own brokerag... See more
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Communication was top notch! Shipper showed up for delivery on time and it was smooth. He showed up at our farm and our tractor wouldn't lift it! He was super helpful and we finally had a neighbor... See more
Called them left a deposit based on a promise of a shipper provided within 24 hours. Clearly did not happen, called multiple times with no answer or returned phone call. It’s now 5days later and... See more
WOW, a company that ACTUALLY does what they say they can do. Monday morning I gave them the job, Tuesday morning they picked up my Skidsteer, Wed morning after 650 miles I received it. Rose Borer was... See more
Company details
Written by the company
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load. Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service. FREE — Shippers can get estimates and book loads for free when they go with FR8Star. FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back. SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with. QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport. At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight. The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight. With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible. Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
Contact info
120 West Harvest Drive, 68521, Lincoln, United States
- 888-281-2269
- support@fr8star.com
- fr8star.com
3.5
Average
353 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Never again
Never again. Fr8star has cost me money for the last time. They are intentionally inaccurate and misleading. They do not stand behind any of their own information or take responsibility to screen any of the brokers they use. Do not be fooled. They are a broker to the broker and have very little knowledge over what is being transported.
28 June 2023
Unprompted review
CJ the delivery guy was awesome
The delivery guy did a great job communicating with me on where he was going and when to expect the delivery to be made ,,he was very helpful to unload was very professional ,,
21 June 2023
Great experience
Received several bids from lots of great companies. Chose one and got my machine delivered. I would use FR8STAR again.
26 June 2023
The delivery was done quickly but I got…
The delivery was done quickly but I got most of the communication through the driver. He was sent for the pickup in the morning instead of the afternoon so it messed up his time line. He also didn’t have the delivery address. Good thing the seller was able to give him our phone number.
23 June 2023
Cheated
Had a price we agreed on, and out of no where I was told I had to pay more because the size was incorrect and cause another shipment get get dropped. When shipment arrived, the driver told no other shipment was planned on the route. So I felt I got cheated.
22 June 2023
Reply from FR8Star
Sorry to hear about this John. The transportation companies that bid on loads work off of the provided dimensions and we also ask that those dimensions are verified by the owner of the equipment. When the dims are off by inches or if the weight is incorrect, it can push a load into an oversized load which requires additional permits or a different trailer. is regulated by each state that the load travels through.
Driver called as he was picking up the…
Driver called as he was picking up the load, a compact tractor. Arrived at the prescribed time with a phone call to alert me as to where he was.
22 June 2023
Site was easy to use and if I had a question they are prompt in replying
The site was easy to use and set up my load. Had alot of interaction on my item to be shipped.
20 June 2023
Great Experience (for my first time at it)
Quick bids, fair price, quick contact to offer help. When I took a bid, it was seamless. Miscommunication between company and driver about arrival time, but he called me regularly to update. Not a problem. A few hours difference on a 500+ mile trip.
21 June 2023
Transportation was easily arranged
Transportation was easily arranged, and despite and breakdown along the way, another hauler was arranged for and the job completed.
21 June 2023
Would book again!
21 June 2023
Shipping process made easy
I didn’t have a lot of contact with them but I was kept well informed and the whole process was smooth with minimal effort on my part
21 June 2023
Good communication.
15 June 2023
They did a good job with communicating…
They did a good job with communicating every step of the job,the load arrived exactly when they said it would. The equipment was loaded properly and secured well, the driver was polite and knowledgeable. Will definitely hire fr8star again.
19 June 2023
The auction was 6-20-23 ,it was loaded…6-23
The auction was 6-20-23 ,it was loaded 6-23,and I received my car on 6-23,over 500 miles away. I am very happy with this transport deals.Thank all of you that helped make it happen.
23 June 2023
Unprompted review
A great way to get things moved
A great way to get things moved, will definitely use again in the future
13 June 2023
Quick Response and Excellent service.
14 June 2023
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