I’ve used this service more than 10 times over the past year and everything has always gone smoothly. The drivers have been punctual, the cars are in excellent condition and most of the time there’s e... See more
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Company details
- Limousine service
- Airport shuttle service
- Minibus taxi service
- Taxi service
- Transportation escort service
- Transportation service
Written by the company
SIXT ride provides Customers worldwide with a comprehensive network of taxis, limousines and chauffeur services. Together with our Partners we have the world’s largest offer of its kind: Customers in over 700 destinations globally benefit from the brokering of professional driver and chauffeur services. In addition, SIXT ride works together with local taxi companies and well-known international ride-hailing partners to organize ride services for immediate pick-ups or short-term bookings. Besides taxi centers in all major German cities, these include established ride-hailing networks such as the ride service provider Lyft in the US, Cabify in Spain, Addison Lee in the UK as well as chauffeur service provider Blacklane in North America.
Contact info
United States
- sixt.com/ride
No recent history of asking for reviews
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Replied to 73% of negative reviews
Typically replies within 1 week
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airport transfer with Sixt
Very reliable airport transfer with Sixt Ride. Booking well in advance through the app was easy and very affordable. Communication with the driver was excellent and everything went smoothly. The only minor issue was that the driver’s arrival time wasn’t displayed correctly in the app. Overall, a highly recommended service.
More then standard
Pick up was really nice. The driver was 30 min too early here but we left on the selected time. The driver picked up the bags for us and did put them in the trunk.
The car was very clean and the driver was very calm and the drive had a very nice speed of 120kmh over the autobahn to the airport.
He even knew a way at the airport to cut the drive down by 10 minute and then delivered us at the exact door at the airport where our air plane provider is.
Always happy
I am always very satisfied, everything works, every driver is punctual and accommodating. However, it is always an expensive fun.
We had a great day in Doha
We had a great day in Doha. With a 12 hr layover, we used SIXT to drive us around the city for 9 hours. It was perfect! We got to see so many things in a short period of time. Our driver was excellent- he was a great driver and very kind. We highly recommend this service.
Do not book at Istanbul airport (SAW)
Do not book at Istanbul airport (SAW). Nobody waited after arrival. You are directed to a house outside of the airport and they let you wait 30 minutes for transfer. Then driver tells you to lie to the police about why you sit in the car. Very strange and not reliable

Reply from SIXT ride
I love using the sixth app
I love using the sixth app, it's fast reliable & very easy to get a ride.. Thanks to Sixt I'm always on time
Absoluty perfect
Absoluty perfect. Puncual, polity, friendly conversation, clean and nice car …. definitely nothing to complain about.
Much too expensive compared to Grab or…
Much too expensive compared to Grab or Uber, even with Amex Voucher. Many times extra wait times were billed without reason. Was sorted out later, but annoying.

Reply from SIXT ride
Booked a SIXT ride pickup at Newark…
Booked a SIXT ride pickup at Newark Airport (EWR), specifically because they let you reserve multiple car seats in advance and offered in-terminal meet & greet — important for us since we were traveling with three young children (ages 2, 5, and 7) all requiring car seats. We paid a real premium for this over standard rideshare options because of that.
Our driver was on-site, in contact with us by phone, and agreed to wait a few extra minutes when we said we were running slightly behind. He left anyway, without further warning. When we called SIXT's hotline immediately afterward, we were told no replacement driver could be provided — despite their own booking conditions stating they'd "find an alternative solution" in exactly this situation. We ended up having to arrange a last-minute substitute ride without car seats for the kids.
Then SIXT charged us the full fare and sent a cancellation notice falsely claiming the driver and support team "were unable to locate or contact" us. We have text messages proving continuous contact right up through their own stated cutoff time. When we disputed this, their written response gave a different, inconsistent explanation, and their customer service simply redirected us back to the same team that had already denied the refund.
The specific feature we paid extra for — reliable pickup with advance car seat booking — is exactly what failed, and the company's own explanation for what happened doesn't hold up against their own records. Would not trust this service for anything involving young children or a tight schedule.

Reply from SIXT ride
The car and Mukta the driver were…
The car and Mukta the driver were excellent. The main issue was that we could not track the driver as the contact details on the app were completely wrong.
1 good, 1 bad, left stranded
I book two 1-way rides for a concert. The ride to the concert was great, showed up on time, got us there quick and comfortable.
The return ride cancelled on me 5 minutes after they were supposed to pick me up. I have book the ride at least a week ahead of time.
Great service
Great service. Always friendly drivers. Very nice and clean vans. Always on time.
All went well!
Stress free business travel…
I’ve used the car service multiple times during my business travels in Germany and the interactions have been satisfactory, the service is easy to book, easy to adjust times/locations when needed, the service has been prompt, vehicles have been nice or at the least adequate, and price reasonable (compared to uber and taxi). I highly recommend when you need reliability and stress free business travel. Drivers are prompt, courteous and responsible. Vehicles are what you would expect from a good car service.
"Best taxi experience I've had
"Best taxi experience I've had. My driver was thoughtful, considerate, and attentive, he could tell I'd had a long flight and made the whole ride so easy. The vehicle itself was beautiful, spotlessly clean and wonderfully quiet. Highly recommend."
Driver was on time and extremely…
Driver was on time and extremely helpful with the luggage!
I booked the ride three days in advance…
I booked the ride three days in advance for 5:15 AM, and the driver arrived five minutes early. From start to finish, the experience was excellent and definitely a few levels above a typical Uber ride.
The vehicle was comfortable, and complimentary refreshments were a nice touch. The driver was friendly, professional, and very helpful throughout the journey.
Overall, it was a great experience, and I would definitely book again. Highly recommended!
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