I received my order and I discovered that in the box I had 2 same jackets and other more expensive jacket was missing. I contacted the customer service and Maryam help me to solve it. she was so nice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have bought jeans several times over more than a year and I am very satisfied. Sizes are correct, models are beautiful and of good quality. I made a mistake once and bought bigger size jeans, their... See more
Company replied
I ordered a dress on 1st February 2024. Received no email with shipment date or expected TAT so I sent an email and whatsapp messages and made one phone call to the number provided on the Website, non... See more
Company replied
I made my order on the 3rd of August and fully paid with my husband’s card and I haven’t received my package so far. I try to call Fracomina but only answering machin is on, i wrote on what’s up, the... See more
Company replied
Company details
Written by the company
QUESTO PROFILO NON E' PIU' ATTIVO - SI PREGA DI VISITARE IL SITO FRACOMINA.COM PER VISUALIZZARE IL SERVIZIO CORRETTO PER LE RECENSIONI
Contact info
Via Savona 97, 20144, Milano, Italy
- +39 340 88 74 986
- customer@pfcmna.it
- fracomina.com
3.5
Average
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FRACOMINA
❤❤
magnificent
5-star service fast in delivery, beautiful article presentation. I loved the experience. Thanks
10 April 2021
Reply from FRACOMINA
Thank you too. ❤❤
Amazing clothes
Amazing clothes, very good quality, great fitting. Very happy that sizes are great- fitting nice as usual. New collection is awesome! Quick delivery.. would re-order especially when it will be sale
3 April 2021
Reply from FRACOMINA
❤❤
Reply from FRACOMINA
❤❤
Pink jeans
I am a regular customer and I often buy Fracomina products. I bought pink jeans and I am very satisfied. They are beautiful. The package arrived before the announced delivery date and they were packed lovely.
17 February 2021
Reply from FRACOMINA
❤❤
Simply perfect
Delivery to the Netherlands was very fast. Quality and fit simply perfect, as usual with Fracomina.
8 December 2020
Reply from FRACOMINA
❤❤
Good Morning
Good Morning , Respecting the invoice/order FR WW-1471 I would appreciate an answer from you concerning the emails that were exchanged. I am requesting a refund and the return of the coat that i adquired and to the date my money is not in the acount. In order to buy the coat, i had to pay first without having it physically and that i want a refund .
4 December 2020
Reply from FRACOMINA
Dear Paula, We must wait for the courier to deliver in order to verify the item and after we will refund you soon. This is our policy. We are sorry that you wrote us a negative review but we are following your return and we will refound you immediately when return is in our logistic office. Regards.
Beautiful jeans as always!
Beautiful jeans as always, fit perfectly and speedy delivery. Arrived in a very nice wrapping too. Perfect for a present.
25 November 2020
Reply from FRACOMINA
❤❤
When we click on a product to view it…
When we click on a product to view it and then we want to see more, usually instead of showing the products where we are, w ego back to the beginning, which becomes boring to have to see everything again.
In general, the page is very good and very interactive.
19 October 2020
Wonderful Jeans for woman
12 October 2020
perfect delivery and nice qualitiy
12 October 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.