Update* Support have reached out to me after the poor service given, with the intention to correct their mistake, this is good but alas not enough to return me as a customer. For that I w... See more
Company replied
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Update* Support have reached out to me after the poor service given, with the intention to correct their mistake, this is good but alas not enough to return me as a customer. For that I w... See more
Company replied
In my opinion, the best server provider. The big plus is that the servers are also available in Finland. Absolutely important and when no one else offers such good game servers in Finland.... See more
Hosting multiple Farming Simulator 25 servers with Fragnet this March. Aiya from the support team has been a huge help since then as I had issues with my mods causing crashes. She identified somehow... See more
I’m going to be real. 24/7 Support is not true. I’ve been unable to access the client area after paying for the service so I can’t even access support. Sent messages on twitter and Facebook to try get... See more
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Answered all my questions and responded fast, Even went above and beyond, 100% recommend
I have rented many servers with fragnet. I am happy every time I do. Instant set up and easy configurable setting. Especially if you want to mod a server.
When Ive had a problem, of my own making’ they do respond pretty quick and get you back up an running in no time.
They are helpful and kind.
I highly recommend these server hosts.
WARNING!!! I warn everyone applying with this company that wait times are longer then advertised (15min) pfff.(Not the case). Ignorant staff with very little care for long time customers. I have been with them 2 years and I always had DayZ servers I then switched to Arma 3 and my view on this company went right out the window with the switch. They cannot be bothered to answer with more then 8 word 1 sentence after waiting hours most days for replies to only get a reply that has no useful information and right back at square 1. And guys this is a 2 year customer with them so be warned. Oh and if you need help just google your question as that's all they do....They could not even give me proper information on map changing with answers so frustrating I do not wish to repeat them. anyways use at own risk.
For about 12 months now i have rented servers and have always had good and quick help when i ran in to problems. Even my latest request to shutdown 1 server and merge the remaining time to an other server was taken care of in a short time without any problems.
That support with a very easy to use game panel is something i cannot get everywhere so yer it gets my thumbs up as a very good game server provider.
I recently rented the server, they gave me all the support and help I need, I am 100% satisfied, thank you all.
Great support, everytime I contact them for help, I get help, and my issue is resolved everytime!
I host a Minecraft server via fragnet and I contact them when I have a problem and it will be resolved, very quick responds times and I never have to wait!
First of all, great support. I had several problems to solve (small problems), and they were fixed quickly. Service with very friendly workers and with quick response. Regarding the servers, of good quality and very cheap, I recommend it !!!
FRAGNET IS THE SHIZZZ!
I have used many other providers including the well know PingPerfect and GTX Gaming.
Fragnet, however, has been the best yet! Any time I have an issue, it is resolved almost instantly (or close to it). "Casey S" has been one of the few team members that I have had the courtesy of dealing with and they have been an absolute BOSS since.
When I have had problems setting up my RUST server, I was able to ask for help, and actually GET the help without the normal response that you would get from PingPerfect or GTXGaming, which is "it is your mods. There has to be an issue with your mods. we cant fix that"...
Not with Fragnet. I have a problem, ask about it, and BOOM! solved!
Excellent service, customer service, and speedy replies in regards to tickets. Will be using them again in the future for sure.
One of the best support ever, Never took more then 1hr to get an answer on my problems, and they will always take the time to answer my problem.
Will totaly recomment Fragnet for friends that want host aswell!
I have had multiple other hosting companies and none compare to them. I have had outstanding customer service with everything ive needed. They are fast to respond and help. The servers also run so smooth and i have yet to have a problem that was not an easy fix i could do myself or they have fixed for me. They are the only hosting company i will use from now on and i recommend everyone uses them!
After having problems with multiple other hosters due to bad server stability and support, we changed to Fragnet.
The server stability is great and also the support has a very quick response time and tries it's best at every time.
I have used Fragnet as a server for Rust. I must say that I have always received 100% help with my questions. The support has always been helpful and friendly. Since they made an update on their ftp server, everything has become even better and faster when transferring files. I'm super happy with them.
Great support, cheap servers compared to other hosts. Servers are running great after some contact with the support team :-)
Absolutely exceptional service great for playing games with friends and their support is phenomenal they reply almost straight away and go out of their way to explain to you throughly how to resolve your issue.I recommend you using this service as it is reliable and provides a great dedicated serve
Excellent service and even better support!
I recommend, whenever I needed, they responded promptly.
Purchased a server and wasn't able to find it. Within 40 minutes of submitting a ticket, the issue was resolved and I was given a free day of hosting and an additional application free of cost. Excellent customer service.
I have had Minecraft servers hosted by Fragnet on their hardware in California and the Netherlands (for the Dutch end of my players) for several years. The reliability of the hosting is EXCELLENT.
I want to emphasize the support offered. They are prompt, answer even dumb questions, and keep things running flawlessly. Support is often the weak point with game server hosts, but these people could not be better!!
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