Sandy is phenomenal if u could clone her n fill all ur stores with her alone sales would be in the trillions She greets everyone as soon as they come in the door with a big smile will spend all the t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The staff were very helpful. Chris did a great job at helping me find out what I was looking for and suggesting scents that best fit that criteria. I wanted to think on my decision for a few days, and... See more
The staff were very polite, knowledgeable and helpful. I said what kind of scent I preferred and they both suggested some men’s colognes that were exactly what I was looking for. Amazing variety of pe... See more
Your sales lady remembered me from my previous visit and sampled many more fragrance..I went with MYSELF by YVES SAINT LAURENT.. huge fan of his .. never owned any of his scents till now but my mother... See more
Company details
- Flavours, fragrances and aroma Supplier
- Barber Supply Shop
- Clothing Shop
- Cosmetics shop
- Dental clinic
- Eye Care Clinic
- Hair product shop
- Nail salon
- Pharmacy
- Skin care clinic
- Wellness centre
About Fragrance Outlet
Written by the company
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.
The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.
Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.
Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
FREE SHIPPING
Written by the company
- ON EVERY ORDER OVER $50
- Orders over $50 (after discounts have been applied and excluding taxes) ship FREE in the 48 contiguous states.
GUARANTEE
100% PRODUCTS & SERVICE GUARANTEE
Please note that we are not the manufacturer of any of the products we carry. Fragrance Outlet is a vendor of genuine brand-name fragrances; Fragrance Outlet is not associated with any of the Brands Sold on the website.
Absolutely NO imitations or knock-offs.
Absolutely NO imitations or knock-offs.
Contact info
2650 SW 145th Ave, 33027, Miramar, United States
- 8889196613
- customer.service@fragranceoutlet.com
- fragranceoutlet.com
4.7
Excellent
17k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
More of a variety then I used to and…
More of a variety then I used to and service was a 1
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Too overpriced and didn’t even get any…
Too overpriced and didn’t even get any freebies on my purchase that was over $650 INSANE. Service was ok but would definitely like more attention and better recommendations on perfumes
13 July 2026
Reply from Fragrance Outlet
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We hope you'll give us another chance as your fragrance retailer!
Fragrance Outlet
Customer Service Team
Great Selection & Friendly Staff
They have a great selection, and the staff is knowledgeable, kind, and helpful.
13 July 2026
Hospitable and Helful
The staff were very helpful. Chris did a great job at helping me find out what I was looking for and suggesting scents that best fit that criteria. I wanted to think on my decision for a few days, and later I came back to make the purchase. The prices were very competitive, and I was able to get the cologne I wanted for under half of the market price. I plan on going back later to take advantage of more of their deals.
12 July 2026
You tell them the smell of what you…
You tell them the smell of what you like and can be in there for a while with a bunch of great options to choose from
13 July 2026
Shipping Time
I gave only a 4 star due to the time that it took to receive my order. I order the colognes on 7.2.2026 and didn't receive my order until 7.9.2026. It almost didn't make it in time for a birthday gift for my son.
2 July 2026
Amazing!
The employee that took care of us was beyond helpful and nice. He's the reason we purchased as much as we did. He made the experience delightful.
12 July 2026
Always fast shipping and great prices.
9 July 2026
The lady that helped us was fantastic
The lady that helped us was fantastic. We were getting some cologne for our son and he didn't know what he wanted. She took the time to pull some different scents so he could figure out what scent he liked and narrowed it down. I never have been there before but I will be going back after this.
12 July 2026
Pushing too many additional things for…
Pushing too many additional things for me to purchase. I only wanted the 1 item but he wasn’t getting the point.
12 July 2026
Reply from Fragrance Outlet
We appreciate you sharing your feedback. We understand your frustration regarding additional offers and will review our approach to ensure a more focused customer experience.
Fragrance Outlet
Customer Service
The best employee …
I’m so ashamed i don’t remember the name of the lady It give me the attention to put in here but i just can tell round applause for you excellent job, you really know how to treat people and you deserve the best of the compliment also the best reward that the company can give you
12 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.