Frank Pickles was highly recommend by an acquaintance and I was not disappointed ! The phone was answered very quickly and the young man who answered was extremely polite and helpful. A very competiti... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So easy to renew. All existing data printed back in tidy chunks to ease checking still accurate yet quick to go through and soon at the renew section for payment. Documents speedily sent through. Done... See more
I had a problem with the annual on line payment so left it and intended to check my bank account and try to pay again the next day. A very pleasant polite man called later the same day from Pickle... See more
Always get sent a email to remind me of my insurance renewal. Then a follow up call from a lovely lady think her name is Maureen apologies if that's not correct
Company details
Written by the company
Frank Pickles was established in the 1950 and became a limited company in 1960. It is now run by third generation Pickles family members. As a long established, family run business specialising in caravan insurance, we can provide a much higher level of service than most of our competitors. Our senior members of staff have combined experience of over 50 years.
Contact info
22 Victoria Avenue, HG1 5PR, Harrogate, United Kingdom
- 01943 850123
- frankpickles.co.uk
4.7
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Very competitive quotes.Easy renewing…
Very competitive quotes.Easy renewing on internet.
7 February 2026
Unprompted review
I found the process easy
I found the process easy, what made it 5 stars was the reminder phone call I got ! I had forgotten to renew so it was really helpful
31 January 2026
Unprompted review
Great service
Great service, very efficient and competitive quote.
Highly recommend!
21 January 2026
Unprompted review
Reply from Frank Pickles (Insurance Brokers) Ltd
Welcome as a new customer, thank you for the kind words.
Scandalous cancellation fee of £50
Scandalous cancellation fee of £50, would not use them again
6 October 2025
Unprompted review
Reply from Frank Pickles (Insurance Brokers) Ltd
Hi, We are sorry you are dissatisfied, looking at your records you had been with us for a few years and agreed to our charges on numerous occasions. We are surprised you think our charge is scandalous when you have agreed to it numerous times.
Speaking to a human not an AI bot
Speaking to a human not an AI bot. Friendly & helpful, fast & accurate.
11 August 2025
Reply from Frank Pickles (Insurance Brokers) Ltd
Thank you for the kind words, much appreciated.
Good e mail communication and easy link…
Good e mail communication and easy link to renew polict
12 August 2025
Friendly service
Friendly service, cheaper than last year.
Looks like a good policy but I haven’t made a claim so I don’t know how that would go.
7 August 2025
Quick & easy to renew my annual policy.
1 May 2025
Caravan Insurance made easy.
Great price for the product,also an easy to use website to make purchasing insurance easy.
2 June 2025
Simple and straightforward to renew
2 June 2025
Brilliant
Really easy to use website, and quote less than half the renewal price from our previous insurer for identical cover. Brilliant.
2 June 2025
very easy to activate my new insurance…
very easy to activate my new insurance with frank pickles.
All questions answered and payment very easy
30 April 2025
Everything was straightforward
Everything was straightforward
The lady I spoke to went through all the paperwork to ensure we had the correct cover
17 April 2025
Very quick to reply to my cancellation…
Very quick to reply to my cancellation of policy due to sale of caravan. But £50 to cancel policy. Absolute rip off company avoid avoid avoid, luckily did not need to claim as reading reviews seems try to avoid paying out.
2 December 2024
Unprompted review
Reply from Frank Pickles (Insurance Brokers) Ltd
We're sorry that you're unhappy with our cancellation fee. Our fees are clearly stated when the policy is taken out.
Do anything not to pay claims
I have been trying to make a claim since January 2024. My claim was referred to a company called Davies Group who have experts in delay, avoidance and irrelevant requests for information. The claim was finally declined citing nothing to do with all the questions or evidence they required (all of which was provided). Have put in a complaint and asked them to request info from engineer that they have avoided. Waiting yet again. The policy is cheap but is worthless when you need it. I’m moving to NACO. A bit more expensive but helpful and reliable when you really need them.
7 March 2024
Unprompted review
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