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Frank's Catering Reviews 

931
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fresh food, beautiful packaging, and exceptionally efficient delivery service that consistently arrives right on time for scheduled events. Consumers consistently highlight that the online ordering platform is extremely smooth, straightforward, and entirely hassle-free for everyone organizing corporate meetings. People also deeply appreciate the wonderful variety of menu choices available to easily accommodate various dietary requirements during large gatherings. Though some reviewers were not happy with the sandwiches, explicitly noting that the bread could occasionally feel a little dry and less fresh than expected during meals.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that everything is fresh, carefully... See more

Product

Customers consistently note positive experiences with product, highlighting the fresh ingredients, generous... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting that orders arrived... See more

Service

Consumers find service to be exceptionally positive, frequently highlighting smooth order processes, prompt... See more

Order

Users describe positive interactions with order processes, highlighting the simple online platforms and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered from Frank's catering for the first time and I was so impressed! We hosted a Wimbledon social in our office and the finger sandwiches, scones and cake tray went down a treat. Everyt... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service and very helpful! Nice to be able to speak to someone other than automated service. Can tailor to your needs and change order. Good quality food. Been using this company for... See more

Company replied

Rated 5 out of 5 stars

We recently used Frank’s Catering for in-house catering at our office, and we were very impressed with the service. The food was fresh, well-presented, and enjoyed by all of our team. The setup... See more

Company replied

Rated 5 out of 5 stars

Food great, as always! Have had to pass on details of caterers to members that attended the LA away day, everyone so far have been impressed. Boxes clearly labelled with allergen details a big hit w... See more

Company replied


Company details

  1. Caterer

About Frank's Catering

Written by the company

Frank's Catering

At Frank's Catering, we believe that every event deserves exceptional food and impeccable service. With years of experience in the catering industry, we have established ourselves as a premier catering company serving the Greater London area.

Our commitment to excellence is evident in every aspect of our service. From corporate events and weddings to private parties and special occasions, we work closely with our clients to create menus that reflect their unique tastes and preferences. Whether you're craving gourmet canapés, sumptuous sandwich platters, or delicious breakfasts, our team of talented chefs will craft mouthwatering dishes using the freshest, highest quality ingredients available.

What sets us apart is our dedication to customer satisfaction. We understand that planning an event can be stressful, which is why we strive to make the catering process as seamless and stress-free as possible. From the initial consultation to the event day itself, our experienced staff will work tirelessly to ensure that every detail is taken care of, leaving you free to enjoy your event and create lasting memories with your guests.

At Frank's Catering, we pride ourselves on our professionalism, reliability, and attention to detail. Whether you're hosting an intimate gathering or a large-scale event, you can trust us to deliver an exceptional catering experience that will exceed your expectations. Contact us today to discuss your catering needs, and let us bring our passion for food and hospitality to your next event.

0208 748 2574

orders@frankscatering.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

931 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(931)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Choices!

Franks had so many amazing options for Client meetings they had vegan right through to meat options, i would use them again.

27 January 2026
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Reply from Frank's Catering

We are delighted all was enjoyed! Thanks for the review :)

Rated 5 out of 5 stars

Great service

Great service! on time and delicious food!

26 January 2026
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Reply from Frank's Catering

Happy we lived up to expectations! Looking forward to next time!

Rated 4 out of 5 stars

lovely sandwiches and dessert tray

lovely sandwiches and dessert tray. cakes were moist and sweet. sandwiches were perfect! little bit on the expensive side but really good quality

26 January 2026
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Reply from Frank's Catering

Thank you so much for your review!

Rated 5 out of 5 stars

Good service and on time delivery

Good service and on time delivery
Quality products , stayed fresh for long time . The customer service was excellent - we had exceptional support from Sam under tight timescales and Sam made every effort to ensure we got the order placed in time. Super supportive.

14 January 2026
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Reply from Frank's Catering

Thank you so much :)

Rated 5 out of 5 stars

Franks are consistently fantastic!

Franks are consistently fantastic! They always deliver effortlessly, have a wonderful menu and have been one of our trusted partners for many years. Definitely recommended.

20 January 2026
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Reply from Frank's Catering

Thank you so much for your review!

Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Frank’s Catering. The food was delivered perfectly on time, beautifully presented, fresh, and absolutely delicious. Everything was wonderfully prepared and enjoyed by everyone. Highly recommend!

19 January 2026
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Reply from Frank's Catering

Thank you Helen! We are so happy we could help

Rated 5 out of 5 stars

Easy to work website

Easy to work website

Best of all … we had a question about menu …I called Franks , someone answered the phone and very helpful on choices and delivery . 10/10

17 January 2026
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Reply from Frank's Catering

Very kind of you to give us such as great review! It's much appreciated :)

Rated 5 out of 5 stars

So impressed

So impressed!

I'm honestly so impressed with Franks catering. I've been in a new job for a few months and have had to organise catering externally. Since then, I've had issues with catering not turning up on time, awful food and just generally created stress. I tried Franks for the first time this week. We did 3 days in a row of Sandwiches and Salads. Not only did it turn up early/on time, the food was fresh, delicious, good value for money and highly satisfying. All my staff have said they ONLY want to use this company now as the food was so good. I cannot explain how much Frank's have helped me and now taken the stress out of ordering staff catering. I will be using you guys again and again. Thank you!

14 January 2026
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Reply from Frank's Catering

Thank you so much for your review Stephanie! We are delighted our service has lived up to expectations and are happy we could take away some of the stress! Looking forward to delivering again very soon :)

Rated 5 out of 5 stars

Reliable and tasty

Communication was great and timely delivery. Trusted to provide a timely service for business clients

6 January 2026
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Reply from Frank's Catering

Thank you for taking the time to review us! Its much appreciated :)

Rated 5 out of 5 stars

Frank’s Catering was great

Frank’s Catering was great, reliable, professional, and a pleasure to work with. They provided Halal food for our event, which arrived on time and was absolutely delicious. We were really impressed and will definitely be ordering again!

6 December 2025
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Reply from Frank's Catering

That's very kind of you! Thank you for taking the time to review us :)

Rated 5 out of 5 stars

Excellent service from Frank’s…

Excellent service from Frank’s Catering. The food was fresh, well-presented, and absolutely delicious. Delivery was on time and everything was clearly labelled, including dietary options. Ordering was easy and the team were very helpful throughout. Highly recommend for office meetings or events.

11 December 2025
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Reply from Frank's Catering

Thank you so much for your review Bina :)

Rated 5 out of 5 stars

Very helpful on the phone

Very helpful on the phone, food arrived bang on time and was so so good and tasty

5 December 2025
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Reply from Frank's Catering

Thank you so much for your review and we are happy we could meet expectations!

Rated 5 out of 5 stars

Food delivery was prompt

Food delivery was prompt, package lovely and food received excellent feedback. Sam's attention to details was flawless. Welldone *Team Frank's Catering*

9 December 2025
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Reply from Frank's Catering

You are very welcome and we look forward to working together again soon!

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