Device was delivered; did take nearly two weeks to arrive despite being marked as dispatched soon after purchase. It is apparent postage was booked but the item wasn’t sent for another week. Communi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Only problem i faced when i tried connecting with customers services on multiple occasions , had no reply but I found number on Google and I tried that spoke to lady and she promised she will phon... See more
The card reader arrived in good time. Packaging was excellent. Fantastic deal price wise too. Setting it up was a challenge. It took me (with the help of a family member) 1/12 hours to work out how... See more
I ordered 4 card readers on the 2nd. Was advised 2 to 3 working days for delivery. I have had no response to my emails or queries and no card readers have arrived it is now 20th. My concern now is tha... See more
Company details
- #18 of 18 best companies in Card processing service
Written by the company
Leading provider in retail card machines for SME's in the UK. We believe in no contracts, straight talking one off cost and let your business accept payments.
Contact info
5300 Lakeside, SK8 3GP, Cheadle, United Kingdom
- 0161 341 2244
- hello@freecardmachine.co.uk
- freecardmachine.co.uk
2.8
Average
294 reviews
Hasn’t replied to negative reviews
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Device was delivered
Device was delivered; did take nearly two weeks to arrive despite being marked as dispatched soon after purchase. It is apparent postage was booked but the item wasn’t sent for another week. Communication from this company is poor.
However it did turn up and is as expected and much cheaper than other suppliers.
27 May 2025
It wasn't a new machine
It wasn't a new machine, been re sealed, clear circular stickers over the breached original ones, and the printed cardboard sleeve was missing. However, the card reader was in good condition, without any plastic film over the led screen, and it works. I think I have been sent a return, hopefully it will last.
7 June 2025
Delivery on time and product as…
Delivery on time and product as advertised plus fair price.
12 May 2025
Arrived as expected and worked first…
Arrived as expected and worked first time . Thanks
22 April 2025
I haven’t received the package
I’m following up on my order #6099, placed on April 10th. I received an email saying the order was on the way, but I still haven’t received the package.
10 April 2025
We are really happy with our SumUp upgrade
We chose to upgrade our SumUp card reader from (Air and mobile) to Solo with built in telecom connections. Attaching Solo to a power adapter and linking it to communicate with our WiFi means we can just leave it unattended to collect “donations for the Church”. Thank you Sum Up
1 April 2025
Not really what I was looking for
Not really what I was looking for. Also taking too long to verify my ID. Looking to return it.
4 April 2025
First class ssum up solo
First class service hassle free fast delivery and value for money
20 March 2025
Great company
Great company. Turned up two days from processing as promised, I think others have got confused thinking it is two days from when they order. Will use again.
6 March 2025
Card Machine still hasn’t turned up 3…
Card Machine still hasn’t turned up 3 weeks after order, emailed, complained, still nothing
27 February 2025
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