And is is sometimes available cheap for the lifetime key, so look out. The Support team solved my problem nearly asap, many thanks. Only problem is the installation routine which must use only win... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The free week offer to try the product did not convinced me to buy it. Indeed it was quicker to rip a DVD with the option than without, but still 1hour per movie! There is no content to read and see... See more
I have only had this software a short time and am still learning the ins and outs of it. I would have appreciated a concise manual for the operation of the software but, with my limited experience, I... See more
I had Megapack V. 4.x with lifetime updates since 2022. After a few problems and contacting support, I was told that there was a version 5 available, but unfortunately the update had to be purchased.... See more
4.0
Great
2K reviews
Replied to 83% of negative reviews
Typically replies within 1 week
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A complete scam that overcharges you
A complete scam that overcharges you, and when you contact them, they hide behind non-compliant clauses. Avoid at all costs!
18 December 2025
Unprompted review
Reply from Freemake
Hello,
We offer a one-week trial at a symbolic price, and at the end of the 7-day period — in line with the offer details and the information shown at checkout and in the purchase receipt — the full cost of the software is charged only if the subscription hasn’t been canceled by the user. We encourage all customers to carefully review these terms; however, we are always willing to assist and find a fair solution when possible.
However, we always strive to find a fair solution for our customers.
Please contact our support team at support@freemake.com again, specifying your order number—we will review your case individually and determine how best to assist you.
Sincerely,
Emma Cooper
Customer Support Manager
Window 11 64 registration solution
They kept working possible answers until it was solved
10 December 2025
Unprompted review
THANKS FOR HELPING ME FIX MY PROBLEM…
THANKS FOR HELPING ME FIX MY PROBLEM YET AGAIN. THE LINK WORKED 100% AND I FOLLOWED YOUR INSTRUCTION AND "PRESTO" , MY PROGRAM
IS WORKING PEREFECT NOW.
THANKS A MILLION
19 December 2025
Unprompted review
Tremendous Program!
Tremendous Program! There are always time, when one have to save a file one really need, to an
mp3 or mp4 on your own PC.
Perhaps also convert diffr Audio or Video format,then
this is the right program, to get your hands on. / Leif
6 February 2025
Unprompted review
lifetime key not working
I bought a Lifetime key two times for Freemake Video downloader, but after an update it stopping me from using the software and the key was useless and I had to buy Lifetime key again for third time. so it is not actually a lifetime purchase. you can ask me to pay only for new added features but stopping me from using the software to enforce me to pay, this should not happend. and if you fix some algorithms for same features I paid it should free.
17 December 2025
Unprompted review
Reply from Freemake
Hello,
We’re sorry to hear that we disappointed you. We’re confident this situation can be resolved. Please contact our support team regarding a repeat purchase, and we’ll do our best to make things right.
Best regards,
Care Team
No response to my requests
No response to my requests to fix the issue I've asked about.
15 November 2025
Unprompted review
Reply from Freemake
Hello John,
I’ve reviewed your most recent support request, and it does appear that it was mistakenly closed automatically. Unfortunately, technical issues in support systems can occasionally occur.
Regarding the substance of your concern, I’d like to clarify that we do not require you to install anything additional. We simply use the main screen to inform users about other products we offer. These informational notices do not affect the functionality of the software, and you are not obligated to install anything else.
Best regards,
Care Team
very easy and good video quality
Very easy to upload and download a good quality video...
15 December 2025
Unprompted review
Easy to use and good quality and good…
Easy to use and good quality and good support.
10 December 2025
Unprompted review
Thanks for offering this service
Thanks for offering this service. It's fast and easy. Keep it up, guys.
11 December 2025
Unprompted review
Great software
Great software ! Simple interface, easy to use and effective. The support is beside that, very responsive and effective. Recommended.
11 December 2025
Unprompted review
Older movies not playing
I had some older movies that were not playing on my smart tv. I decided to try Freemake. It was easy to use and with the new codecs, the movies came out very nice. The company is top notch in my opinion.
7 December 2025
Unprompted review
untrustworthy
untrustworthy
from test-subscription to full subscription.
I expect in such a case a reminder before test is over and if I willing to make a liftetime-subscription.
No customer-oriented handling
Ray
10 December 2025
Unprompted review
Reply from Freemake
Hello,
We offer a one-week trial at a symbolic price, and at the end of the 7-day period — in line with the offer details and the information shown at checkout and in the purchase receipt — the full cost of the software is charged only if the subscription hasn’t been canceled by the user. We encourage all customers to carefully review these terms; however, we are always willing to assist and find a fair solution when possible.
Sincerely,
Customer support team
A Tool for Teaching
This site has helped me as a teaching tool for most of my kindergarten and early elementary school age students. Thank you!
8 December 2025
Unprompted review
I'm verry happy with this service
I'm verry happy with this service, thank you
8 December 2025
Unprompted review
One of few way you can download today.
8 December 2025
Unprompted review
Most wonderful app in the world
Most wonderful app in the world! And it's free c'mon don't be a dude and download right NOW!
8 December 2025
Unprompted review
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