I can't recommend Freeman Jones highly enough. I was incredibly stressed about my financial situation, but from my first phone call, they put me at ease. The advisors, Sam and Matthew, who I spoke wit... See more
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Company details
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Freeman Jones is a firm of insolvency practitioners specialising in Individual Voluntary Arrangements (IVAs).
Contact info
Floor 15, Blue Tower, MediaCityUK, , M50 2AB, Salford Quays, , United Kingdom
- 0161 672 8999
- customer.services@freemanjones.co.uk
- freemanjones.co.uk
No history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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The team was very supportive on what…
The team was very supportive on what I'm going fruw and my disabilitys which they was very patient and I like to thank you for that, Staff are friendly and supportive, I'm so happy I got my IVA with you, best services I've had, I can relax now and let them tack over my problems, Thank you money wellness ☆☆☆☆☆ well recommended no messing around straight on the job,
Quick, precise and kept in the loop at all times.
From minute one the service I received was second to none. Kept me in the loop with everything, quick to respond to questions and brilliant all round service from everyone I dealt with.
The service I received was first class
The service I received was first class. Everyone I spoke to was polite, very knowledgeable and understanding of my situation. They answered all my questions and kept me up to date with everything. I couldn’t have asked for more.
I was in a very stressful and anxious…
I was in a very stressful and anxious situation and the staff at Freeman Jones couldn't have been more helpful. They were so kind and sympathetic to my situation. The service they have provided was excellent and solved my problem which I thought at one point would be impossible to solve.
Staff were caring,polite and looked…
Staff were caring,polite and looked after my wellbeing. Mathew and I think it was Craig were kind and caring.,They never made me feel like it was my fault for being in debt.They are a credit to your company, I don't know if you reward your staff but I would like to nominate them.
Absolutely Amazing company and all the…
Absolutely Amazing company and all the people I dealt with were very helpful and nice.
I was so anxious don’t know where to begin but the experience made it all easy and no judgement.
Very happy I used their service
Very happy I used their service. Huge weight off my mind having gone through the process. Staff were always friendly, knowledgeable and patient
So very helpful
Explained everything to me easily. Made me feel like a person who’s had trouble and they wanted to help me, nothing was too much trouble for them. Especially want to mention Matthew he’s was empathetic and has a lot of patience with me. Thank you so much
They were kind
They were kind, helpful, they never made me feel judged they treated me with respect and treated me like a human being
Easy to talk to
Easy to talk to. Very undetstanding and no judgement. Everything quick and onlinr
An extremely difficult situation made…
An extremely difficult situation made so much easier with the help of an helpful, informative and truly friendly team .
This has been so easy to deal with
This has been so easy to deal with, everyone i spoke to was really nice and helpful
Amazing service
Amazing service. Everyone is spoke to were kind and very supportive
Professional service by Freeman Jones
Professional service by Freeman Jones, I was kept on the loop the whole time, things were explained in great detail & I feel confident I am in the right hands. I can't thank Rebecca & the team for helping me thru this process which was initially daunting but was quickly reassured.
The service overall was great but there…
The service overall was great but there were some misunderstandings in the beginning.
Very understanding and helpful
Very understanding and helpful. Very great full thank you
Can’t thank them enough made everything…
Can’t thank them enough made everything so easy for me and were very professional all the way through helping me process was great from start to finish and I would definitely recommend using them as I was made to feel important and everything was explained to me in detail
Easy to deal with
Excellent kind compassionate staff
From the moment of my first contact I was reassured, staff were kind and very knowledgeable, I felt that everything was explained ensuring I fully understood. I can’t thank the staff enough for helping me through my difficult time with kindness and compassion from the beginning of December to Iva completion 05/02/2026
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