freenet MOBILE logo
Visit website

freenet MOBILE Reviews 9,040

•
TrustScore 4 out of 5

3.8

Telecommunications service provider
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I was very happy with everything for years, mainly when it was still run by Debitel. It's now nearly impossible to reach them without loggin in but exactly this didn't work. Homepage gave me an error... See more

Company replied

Rated 5 out of 5 stars

Hi . I been using freenet unlimited basic for while. The speed is not really bad . But sometimes is dead . I was in freenet branch and ask for upgrade my service to unlimited max but the refuse to do... See more

Rated 5 out of 5 stars

Your team’s kindness and eagerness to assist have truly made each visit to the center feel welcoming and seamless. Whether it’s answering questions or helping me connect, everyone has been patient,... See more

Rated 5 out of 5 stars

I am a foreigner, I don't speak much German so when I called freenet I asked to talk with someone in English. I have been to placed here in Germany where people refused to speak in English because "th... See more

Company details

  1. Telecommunications service provider

Written by the company

freenet Mobile ist eine Produktmarke von klarmobil.de. Die Produkte sind ausschließlich online unter www.freenetmobile.de erhältlich. Die technische Bereitstellung sowie Abrechnung und Support aller Tarife erfolgen durch klarmobil.de.

Contact info

3.8

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look