Fabulous quality books that you design yourself, quicker than expected to arrive. Very happy with book, full of lovely memories from our holiday and nicer than a pack of photos, as more likely to loo... See more
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Review summary
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The app is so easy to use. Everything is thought of from background themes and font design and size. The photos are printed to an excellent standard. I also benefit from a free photo booklet each mont... See more
Good quality book,this is my second book, husband loved his and granddaughter loved hers. Arrived on time as always.l would definitely recommend FreePrints for Photobooks,quick and easy to make, on... See more
I find Freeprints are an excellent company Basically , it does what it says on the tin, no hassle, good free offers , there printing on mugs is excellent and do not scratch off or or fade with washi... See more
Company details
- #14 of 38 best companies in Photo printing service
- #11 of 14 best companies in Photo lab
- #9 of 12 best companies in Photography Service
About FreePrints Photobooks
Written by the company
Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.
With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.
Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.
All of our books feature premium papers, vivid colour & long-lasting laminate covers.
Our turnaround is quick - have your book in your hands in just days.
What’s more, there’s no subscriptions and no commitments.
Contact info
55 Peach Street, RG40 1XP, Wokingham, United Kingdom
- freeprintsphotobooks.com
4.7
Excellent
8k reviews
Asks customers to review
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It's what I asked for
It's what I asked for. No mistakes. Very clear pics, perfect colour. Great in every way. Thanks.
13 June 2026
Great service and value for money
Great service and value for money. Kept updated with dispatch dates. Thank you
13 June 2026
Beautiful photo book that I bought for…
Beautiful photo book that I bought for my son and daughter in law to celebrate their wedding day. The book is so lovely and full of memories of their special day.
6 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor quality worse customer service
Order from them all the time never had a issue till now
Ordered a wedding album from and the pages are coming apart ( delamanating )
I emailed them and they me it was the way I opened the book it's not 1 page the first half of the is OK then every page after is coming apart
15 June 2026
Unprompted review
Reply from FreePrints Photobooks
We're very sorry to hear about the damages to your book and appreciate your feedback. This problem is unusual, and it's something we're always happy to help investigate as well as resolve. There may have been a misunderstanding with our previous contact, and we'd like to review this order as well as ensure you're provided a resolution - at your convenience, please email us directly at pbsupportUK@freeprintsapp.com and we'll gladly assist further. We look forward to hearing from you!
Reply from FreePrints Photobooks
Hello Assel, thank you for your feedback. We're very sorry to hear about the late arrival of your order. While we ensure all orders are dispatched on time, delivery issues are unfortunately beyond our control. That said, we've noted your comment, and shared to our team as we continue working to improve the delivery experience with our partnered courier. We appreciate you bringing this to our attention, and our apologies for all the disappointment this has caused.
Been using FreePrints on and off for a…
Been using FreePrints on and off for a few years. Always pleased with the service
13 June 2026
My book was misprinted and they were…
My book was misprinted and they were unable to reprint it for me, it was a gift so really disappointed!
6 June 2026
Reply from FreePrints Photobooks
Hello, thanks for your feedback. We're sorry to hear about the issue you've had on your book, and our apologies for the disappointment this has caused. Please know that all orders are printed exactly as submitted, and we are unable to make changes once it has placed. This means that if we were to reprint, it will arrive the same as the original one. For future reference, an editing tool is available that allows you to make adjustments to your texts/photos, and you can also preview how it will look before you submit your order. While a refund was already processed, we apologise for the inconvenience. Feel free to contact us at pbsupportUK@freeprintsapp.com for any further comments or concerns - our team will be happy to assist. Thanks again!
The book came with white pages with a…
The book came with white pages with a photo tiny printed in the middle. I thought the photos were printed to the size of the page almost but it was just more white and still a tiny photo. Rubbish. Would not recommend. Waste of money. Should have gone to boots
6 June 2026
Reply from FreePrints Photobooks
Hello Candace, thanks for your feedback. We're sorry to hear that the book didn't meet your expectation. Please know that all orders are printed exactly as they are submitted. An editing tool is available that allows you to make adjustments to your photo, and you can also preview how it will look before you submit your order. You are welcome to contact us at pbsupportUK@freeprintsapp.com, and our team will be happy to look into this for you. Thanks for bringing this to our attention.
Quality wasn’t great
12 June 2026
Reply from FreePrints Photobooks
Hello Mary, thanks for your feedback. We're very sorry to hear that the book didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve. Feel free to contact us at pbsupport@freeprintsapp.com for any further comments or concerns - our team will be happy to assist. Thanks again!
Perfect photo books
Very easy to use app , perfect photo books, I have more than 10 already . I’m in love with them . An elegant way to the boring photo albums from before .
Totally recommended !! ❤️
11 June 2026
Worth the price you pay
Worth the price you pay. It's such a bargine! Quality is so good and arrives on time to. Really recommend it :)
4 April 2026
Very easy to use
Very easy to use, the book is excellent quality and it's delivered within a week
5 June 2026
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