Image was a little blury, which wasn't the case when I printed it myself on plain paper, or some photo paper which I had at home. I only turned to using a company to print because my new printer left... See more
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Review summary
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I bought the photos and ordered next day delivery. It was a Friday but it was offered at a premium price. I paid but the photos didn’t arrive until Tuesday. I have asked to be refunded but they just s... See more
The website promised next day delivery but in fact the photos took about 3 days to arrive! Also it isn't very clear on the website about how many will be on the order. However the guys thing is the p... See more
I requested and paid for next day delivery, but order did not arrive until the following day. I placed my order just after 9am but on the details of delivery not the order was not progressed until 6pm... See more
Company details
- #38 of 38 best companies in Photo printing service
- #2 of 2 best companies in Passport Photo Processor
- #15 of 15 best companies in Picture framing shop
Written by the company
Thousands of people around the UK use FREESNAPS every year. Our features and integrations allow you to print your precious photos directly from your mobile phone, quick turnaround time and free delivery makes us a market leader. FREESNAPS has been around since 2008. The company started slowly in a small town in UK. Now we’re sending photo products far and wide, and we love how quickly we’re growing. We see our website as the heartbeat of our business, creating innovative products that empower our customers to be more creative.
Contact info
United Kingdom
- freesnaps.co.uk
3.4
Average
11k reviews
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The photos are not particularly well…
The photos are not particularly well printed. The colours are a little off and they are certainly not as glossy as others I have had printed by other companies.
29 May 2026
Unreliable and poor delivery
I paid extra for a faster delivery date - not only was it four days later than promised, but my print was delivered in an opened package, and it was wrinkled and creased. Awful service.
26 May 2026
The photos we ordered were exactly what…
The photos we ordered were exactly what we expected and the print quality was excellent. Everything arrived well packaged and the finished product looked great.
The only downside was that the delivery was delayed by around a week, which was a little disappointing. However, aside from that, the overall experience was very positive. The service is good, the prices are reasonable, and the quality of the products is excellent.
I would happily use them again and would recommend them to others looking for quality photo prints at a fair price.
27 April 2026
Next day delivery .....still waiting
Ordered on 28th May for next day delivery....today is 1st June.....still not arrived and I need the order before I travel on 3rd June.
29 May 2026
Great service
Quick and easy to order. Photos arrived quickly. I paid extra for HD quality as the standard quality is not great. Happy with my order.
28 May 2026
Everything great!!
28 May 2026
Paid for next day delivery as I needed…
Paid for next day delivery as I needed the photos. Arrived 3 days late.
28 May 2026
Arrived way to late
Order was dispatched but didn't arrive in time. Paid for next day delivery early on Thursday morning, parcel didnt arrive until Saturday evening after we had left for my Son's 18th birthday party ... which is what the photos were supposed to be for. Given 2 stars as nothing wrong with the prints just didnt get the service i paid for and no longer have a need for 60 prints!. Have requested a refund for the delivery charge!
28 May 2026
Some of the pages were stuck together…
Some of the pages were stuck together and ripped when I tried to pull them apart
28 May 2026
Great value and quality as always.
Great value and quality as always.. get Your order in bigger sizes and fill your album with 20 free 6”x 4”
28 May 2026
Paid for next day delivery
Paid for next day delivery before cut off. Received 2 days after ordering.
Emailed customer services and initiated a web chat, never had a response back.
28 May 2026
So quick and beautiful prints
28 May 2026
Not as good as I’d hoped
A lot of my photos chopped the heads off those in the picture :(
I paid for HD enhancement but it doesn’t look enhanced.
It’s a shame, as I have previously been recommended to buy, but quality wasn’t as good as hoped.
I contacted customer service via the website to discuss and review but still no reply (4 days) so can’t comment on customer service
26 May 2026
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