Marta was excellent - so knowledgeable and passionate about the history, culture and evolution of Granada and Spain. Her spoken English was outstanding and engagement with the group was excellent. Th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lisa gave us 2 tours - essential Funchal and Old town. So helpful! She went over and beyond the expected and deserved to be well rewarded for her time. We were able to plan the rest of our week in Mad... See more
Company replied
Zack was a fantastic tour guide! He’s young, passionate, friendly, and genuinely enthusiastic about Toronto’s history. He did a wonderful job bringing the city’s past to life and making the tour b... See more
Company replied
We had a super interesting Tour with Crespo. Full of Details and fun facts, Never boring, with respect for the locals and guests alike, and easygoing. It was easy to follow him, literally and in his e... See more
Company replied
Company details
Written by the company
FREETOUR.com is the original free tour global travel platform helping smart travelers discover and book free walking tours, budget tours and authentic local experiences with passionate local guides. Since 2014, our mission has been simple: make it easier for people to explore new cities through local eyes, connect with real culture and enjoy quality travel experiences on fair terms. Today, FREETOUR.com connects travelers with tour providers in 145+ countries Worldwide, with a strong presence across Europe and many of the world’s most visited cultural destinations. Whether you are looking for free tours in Barcelona, Budapest, Rome, Venice, Vienna or Naples, our platform helps you compare routes, languages, ratings, availability and local guide expertise before booking. We champion the free tour concept because walking with local guides is one of the most accessible ways to understand a city’s history, traditions, neighborhoods and everyday life. From first-time visitors planning a short city break to experienced travelers searching for deeper local insight, FREETOUR.com and the mobile app, available on Google Play and the App Store, make it easier to find trusted free and budget tour providers around the world. Our focus is not only on sightseeing, but on meaningful travel: discovering stories behind famous landmarks, exploring local culture beyond the obvious routes and supporting guides who share their knowledge, passion and personality with travelers every day.
Contact info
Baarerstrasse 75, 6300, Zug, Switzerland
- support@freetour.com
- freetour.com
4.9
Excellent
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great history tour from A-Zack
Zack was a fantastic tour guide! He’s young, passionate, friendly, and genuinely enthusiastic about Toronto’s history. He did a wonderful job bringing the city’s past to life and making the tour both interesting and enjoyable.
When we booked, Zack only had a handful of reviews, so we were taking a bit of a chance — and we’re so glad we did. It was absolutely worth it. While he may be relatively new to doing tours professionally, he clearly has a lifetime of love for Toronto and its history, and he was a true pro from start to finish.
He was also extremely responsive and helpful, and you can tell he really cares about giving people a great experience.
24 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Taking a chance on a guide with few reviews and being rewarded like that is the best kind of outcome, Marc! Zack's passion for Toronto clearly came through from start to finish. Thanks for trusting Freetour.com and for such a generous write-up.
Reply from FREETOUR.com: Walking Tours
Samuel made a great impression, Sébastien! Thanks for taking the time to say so. Always a pleasure to see Freetour.com travelers happy with their guide.
Amazing Tour with Crespo
We had a super interesting Tour with Crespo. Full of Details and fun facts, Never boring, with respect for the locals and guests alike, and easygoing. It was easy to follow him, literally and in his explanations. He managed to Get everyone along in the group and that no one felt left behind and that the Energy was good. Crespo also made sure that we had a Break with pasteis de nata and that we stood in the Shade whenever possible. We felt the tour was very well designed. It was a wonderful experience!
19 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
What a thoughtful way to run a tour! Crespo clearly knew how to keep the whole group happy and the energy up. Thank you for such a detailed and generous review, and for choosing Freetour.com.
Interesting and enjoyable Amsterdam tour
It was my first time in Amsterdam and my first experience with Freetour.
I had the fortune of being in a group guided by Noe: the tour was really interesting going from the history of the city to some curious fun facts; thanks to Noe it was never boring and I found it well balanced both for the length (of the walk and the explanations) and the kind of topics chosen.
I would highly recommend this tour to have a greater awareness during the visit of the city, to spend a couple of enjoyable hours and to know some new people.
26 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
A first time in Amsterdam and a first Freetour.com experience all in one, Daniele, what a great way to start! Noe clearly found the right balance between history and fun facts, and it's lovely to hear the tour helped you meet new people along the way. Thanks for such a thoughtful review!
Avoid!!
Avoid!!! They just try to sell you things, no walking, not really informative. The essence of free walkinkg tour its over. Never again.
25 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Albert, at Freetour.com, we expect tours to focus on real walking and solid, engaging content, without pressure to buy anything. If you can email us at support@freetour.com with the date and city of your tour, we'll look into it properly.
Wonderful morning in Dublin
Dan was fun, educational, and interesting. A comprehensive and highly engaging tour.
26 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Fun, educational, and engaging is quite the trifecta! Dan sounds like he made a Dublin morning to remember. Thanks for taking the time to share it, and for spending it with Freetour.com.
Reply from FREETOUR.com: Walking Tours
Friendly, informative, and well paced is a great combination, Karen! Thanks for taking a moment to share it. It's always nice to hear a Freetour.com tour hit the right rhythm.
Baka is a very pleasant young man…
Baka is a very pleasant young man extremely passionate and knowledgeable about his home city and has a great command of the English language with a good sense of humour . Pointing out numerous places of interest for us to revisit later on in the day .
The pace was leisurely Baka was happy for us to ask questions and to wait while we took photographs
We would definitely recommend taking a trip with Baka for a much more personal tour than with the large groups which rushed at speed around the Old Town .
25 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Baka's passion for his home city clearly came through, and we're glad you got a more personal experience than the rushed big-group ones. Thanks so much for the recommendation, and for choosing Freetour.com.
What a great tour of Girona!
What a great tour of Girona! Johnny was so funny, friendly and very informative. Very much recommend!
22 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Johnny sounds like he had the perfect mix of humor and heart for a Girona tour! Thanks so much for the recommendation, always great to hear travelers enjoying Freetour.com this much.
Very well organized tour with all the…
Very well organized tour with all the top people in Palermo, very good recommendations and enjoyable explanations. I recommend Renata, without a doubt.
24 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Palermo's top sights, great recommendations, and Renata leading the way — sounds like the perfect combination, Maria! Thank you for such a warm review, it's wonderful to have you as part of the Freetour.com community.
I had an incredible experience on the…
I had an incredible experience on the tour with Eirene. She took us through Comuna 13 with so much depth and genuine enthusiasm, bringing the history and culture of the area to life. Eirene was exceptionally knowledgeable and had a fascinating, well-thought-out answer for every single question we asked. Her local insights made the whole experience both engaging and memorable. Highly recommended if you want a truly meaningful look into Comuna 13!
22 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
What a moving way to explore Comuna 13! Eirene's local insight and thoughtful answers clearly made this tour unforgettable with Freetour.com.
Reply from FREETOUR.com: Walking Tours
Perfect experience, perfect review to receive! Thanks so much, Chariklia — glad your time with Freetour.com hit the mark.
Excellent time in Samarkand
I had a very good Time.
I was in a pleasant group and the man, tour guide, was full of explanations and a excellent knowledge.
I only can recommend.
24 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Sounds like the perfect mix, Michel — good company and a guide full of knowledge and explanations to match. Thank you for the recommendation, glad Samarkand left such a great impression through Freetour.com.
Street art tour in Shoreditch
We had a wonderful time on our street art walking tour with Kevin. He was very funny and knowledgeable. 10/10 would recommend
23 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Sounds like Kevin nailed it, Conor! So glad you had such a great time exploring Shoreditch's street art with him. Thanks for the 10/10 — hope to see you again with Freetour.com soon!
Prefessional Tour Guide
Our tour guide Edgar gave us a wide knowlege of the city of Potsdam. Very professional.
23 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
So glad Edgar gave you such a rich, professional introduction to Potsdam, Sabine! That kind of expertise really makes a tour memorable. Thanks for sharing, hope to welcome you again with Freetour.com soon!
Victoria was a friendly and fun guide
Victoria was a friendly and fun guide, extremely knowledgeable about Cadiz and the history of Spsin. It made my trip to Cadiz so much more rewarding. The tips she gave about visiting one of the merchants houses and where the best places to eat were spot on. Well done Victoria
22 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Well done indeed, Victoria! It sounds like she really made your time in Cádiz special, Chris — the history, the local tips, all spot on. Thanks so much for sharing this with us and giving Freetour.com a shoutout along the way!
Make sure you book a place when visiting Bruges
This should be top on your list when visiting Bruges. A great tour guide who showed us the main sites, along with stories about them.
The booking system and organisation was excellent too.
21 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Great to hear the guide brought the main sites to life with their stories, and that the booking process was smooth from start to finish. We'll make sure this feedback gets shared — thanks for putting us top of your list!
Would recommend
Would recommend! Katarina was a very helpful and friendly tour guide with lots of personal stories about the local area and good general knowledge of Athens
23 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Katarina sounds like a gem! Personal stories mixed with solid knowledge of Athens is exactly what makes a tour stand out. Thanks for the recommendation — we'll be sure to pass on your kind words!
Easy booking and great experience
Easy booking and great experience
23 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
Glad it was smooth sailing from booking to the tour itself, Gilles! Thanks for the great feedback, always nice to hear Freetour.com made things easy from start to finish.
Excellent tour guide providing us an historically Impacted Walking Tour of Old Town Barcelona
The quality of the free tour guide was outstanding. Our guide provided so much information about the history, culture, and politics.
A very well-organised walk through the old town of Barcelona.
Highly recommended!
8 September 2026
Unprompted review
Reply from FREETOUR.com: Walking Tours
That's the kind of deep dive that makes a walking tour unforgettable! History, culture, politics, all woven together through Barcelona's old town — sounds like your guide really delivered. Thanks so much for the high recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.