Order placed 2nd May, website says up yo 5 days to despatch if sweets have to be freeze dried. I had no updates and had to chase several times. A refund/ order cancellation was refused and the... See more
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I ordered on the 22nd April 2026. I paid extra for next day delivery. I still have not received my products as of 5th June. Excuses made re warehouse being moved. Refused refund of next day delivery.... See more
Packaged well, tastes great! and lots of options to choose from, read about long delivery times but that did not seem the case to me, orded on a thursday afternoon, they emailed saying can take upto 3... See more
Freeze dried sweets are a real treat. As the flavour is intensified even someone being careful with sugar intake can enjoy these without missing out. A real treat for everyone in the family from young... See more
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Product never arrived
Ordered over 2 weeks ago, nothing ever arrived. I’ve emailed and they’ve tried to blame Royal Mail while it’s clear from the tracking that Royal Mail hasn’t been passed the parcel yet. Customer service is quite rude and won’t offer a replacement or refund which is against he consumer rights act. I’ve raised a complaint with paypal.
Will update this review if/when freeze dried sweets ever offers me a resolution.
Scam company
Ordered over a week ago for next day delivery and still waiting. Contacted them but got no help at all. After reading comments on their tiktok page ive realised loads of people are in the same boat as me. Stay away from them. Terrible service. Might be a scam company
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