Leggett Immobilier Reviews 337

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine commitment to assisting them throughout their property journey. Many highlight the efficient and professional service, noting that agents are knowledgeable about the market and responsive to queries, often providing detailed advice and support. The customer service is frequently described as exceptional, with agents going above and beyond to ensure a smooth and stress-free experience, even helping with translation and utility connections. However, some people mentioned issues with incorrect property information, leading to wasted time and frustration. A few other people also felt that some agents were impatient, lacked good communication, and were unhelpful during the search process, with some experiencing long delays in responses from the property management team.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Location

Reviewers highlight positive aspects of location. Many customers found properties in specific areas like... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight that queries and concerns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had such an easy and enjoyable experience using Leggett Immobilier. The service from start to finish has been so efficient, professional, and attuned to our needs. We met several of their agen... See more

Company replied

Rated 5 out of 5 stars

Leggett agent Neil Tuckwell made this experience 5 star. He is easy to speak to and knew all about the properties on his portfolio and the different villages we visited. He advised us on the buying pr... See more

Company replied

Rated 5 out of 5 stars

I want acknowledge the excellent service we received when selling our house in Haute Vienne. Ann McCarthy is very knowledgeable about the properties she has on her list, she answered our questions,... See more

Company replied

Rated 5 out of 5 stars

It was wonderful being advised by two of your agents, Victoria Chavasse and Lesley Okey, who finally clinched our purchase of a lovely house in Athis val de Rouvre, where we hope to move in soon and l... See more


Company details

  1. Estate Agent

Written by the company

Entreprise familiale du Périgord, devenue réseau national, nous offrons aux vendeurs et aux acheteurs des services professionnels. Notre équipe au siège social travaille aux côtés de nos agents dans la France entière afin que votre projet immobilier soit un succès !


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The buying experience in france can be fraught with problems. Our Leggett agent sailed us through

Having bought and sold many houses in uk and abroad out Leggett agent went above and beyond to make the whole process as problem free as she could

13 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Alan,

Thank you so much for taking the time to write to us, we are delighted to read that our agent went above and beyond to make sure your property purchase would be as smooth sailing as possible!

Have a wonderful day,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Trina Sunmerfield was absolutely…

Trina Sunmerfield was absolutely brilliant. A complex purchase of 2 properties and also persuading the farmer who owned the adjoining barn into selling it to us. Therefore technically 3 sales in 1 and somehow Trina managed to get it all organised and signed for on the same day. The viewing was October 2022 and we had the keys to all 3 in April 2023! Trina then continued to help with transferring all utilities to our name, meter readings and so much more.
From start to finish Trina was nothing less than amazing and she certainly sets the gold standard that all estate agents should aim for.
Trina is an absolute ambassador for your company and I would have no problems at all recommending her to absolutely anyone.
Well done indeed and thank you

6 April 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Dene,

Thank you so much for sharing this wonderful testimonial with us, and for your lovely words for our agent Trina. We are delighted to read that she did everything in her power to make sure your purchase would go through and that you are now happily installed in your new French home 😊

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Tricky yet surprisingly successful purchase

Our agent Sian Maher knew what we were looking for and contacted us immediately when the property came up. The transactions were complicated but Sian was continually communicating between the sellers, us the buyers and the notaires. Without her professionalism the sale would have likely fallen through.

1 September 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Jeni,

Thank you very much for taking the time to write to us and for your kind words for our agent Sian Maher. We are delighted to read that she did her very best to make sure your property purchase would go through despite the difficulties! 😊

We wish you all the best in your new French home!
The Leggett Immobilier International Team

Rated 5 out of 5 stars

My Leggett agent was Kirsty Wing

My Leggett agent was Kirsty Wing
Absolutely without doubt from first introduction to completing and availability after was first class
Prompt responses at all times , all queries answered, I was in uk too, a first time seller with language barrier and no knowledge,
total reassurance and guidance throughout the complete process
Polite friendly ,professional,
My journey with Leggett/Kirsty Wing comes very highly recommended
Thankyou

28 November 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Lesley,

Thank you very much for taking the time to write to us and for your stellar review of our agent Kirsty Wing! We are delighted to read that she met all your expectations and made the sale of your property as easy and reassuring as possible 😊

We wish you all the best,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

Friendly, Knowledgeable Agent with Great Communication Skills!

When my father moved back to England after 30+ years in France, we knew we'd need to find an English speaking real estate agent to help us with the process of selling his house. Emma was exactly what we needed! She was responsive, explained everything we need to know about the French process, and was so helpful. Long distance transactions can be stressful, but Emma handled everything wonderfully. I'm sure she's a great asset to local clients too, but as a Brit, based in the US, working with my father who's based in the UK to co-ordinate this transaction - Emma was exactly what we needed! Highly recommend!

16 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Louise,

Thank you very much for taking the time to write to us and for your kind words for our agent, Emma NICHOLSON. We are happy to read that she helped make what could have been a difficult and stressful process as easy and smooth as could be! 😊

We wish you all the best,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

We recently sold our house with Leggett and they are first class

We recently sold our house with Leggett and they were first class. Our agent (Mariska) was excellent from start to finish. Mariska managed to combine friendliness with professionalism and really knows her stuff. Mariska expertly helped us through the process and her verbal and written communication skills are second to none, effortlessly switching between English and French. Mariska is an excellent agent and I would recommend Mariska and Leggett.

10 November 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Lee,

Thank you so much for taking the time to write to us and for this wonderful testimony. We are delighted to read that you were satisfied with the service provided by our agent, Mariska SMOLDERS, for the sale of your property! 😊

We wish you all the best,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

House Sale, St Nicolas du Tertre, 56910

Christine was super helpful and maintained communication all the way through the process and provided lots of support.....would thoroughly recommend to other sellers.

20 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Alex,

Thank you very much for taking the time to write to us, we are delighted to read that our agent, Christine Predery, was up to the trust you placed in her for the sale of your property 😊 Thank you so much for your recommendation, we truly appreciate it!

We wish you all the best,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

Sale of our apartment

Really pleased with the sale of my apartment - a detailed explanation of the valuation, great presentation online with virtual tour. Cash buyer found in the first week, at advertised price and via video viewing so Leggett really do pull out all the stops.

Process was easy and explained throughout with electronic signature so we did not even have to come to Saint Gervais in person. No fuss , great service , highly recommended. I am sorry not to have meet Andrew , but he made everything really easy and kept us informed throughout .

8 September 2023
Unprompted review
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Reply from Leggett Immobilier

Dear David,

Thank you so much for taking the time to write to us and for your lovely words about our agent Andrew MORGAN. We are delighted to read that you were satisfied with the service provided 😊

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Surprised at Trustpilot rating

I was very surprised to see Leggett’s rating on Trustpilot as we found the agency to be super helpful from our first meeting to the completion on our property and beyond. Possibly we were just very lucky to have Jennifer Tombs as our contact and negotiator, but she certainly deserves the 5 star rating.

We compared the service we got in France to that of English estate agency where it really is money for old rope - we were amazed at what the service actually included: Jennie answered any queries promptly and thoroughly - and they were many, as two Brits with zero comprehension of how French house sales work.

We looked at six properties back in June and completed on October 5th - seamless and painless - thank you so much Jennie.

5 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Auriel,

Thank you very much for taking the time to write to us and for your kind words for our agent Jennie TOMBS, we really appreciate it! We are very happy to read that Jennie was helpful and thorough all through your French property purchase 😊

We wish you all the best in your new French home!
The Leggett Immobilier Team

Rated 5 out of 5 stars

Efficient, professional,and much needed hand holding

Selling our much loved house in France was a daunting prospect, but Caroline Flanagan helped me all the way through. She was extremely efficient and explained everything to me along the way. She arranged all the necessary diagnostics tests, chimney sweep and house clearance on my behalf which made it much less stressful for me. She was always on hand to answer any queries and always kept me informed with how things were progressing. I appreciated her handling of the sale, and accordingly, it was smooth sailing.

6 November 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Barbara,

Thank you so much for taking the time to write to us. Selling a beloved house is never an easy thing to do, we are really happy to read that our agent Caroline Flanagan helped make this experience as smooth and stress-free as possible! 😊

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Above and Beyond

I recently bought a house through Sian from Leggett Courchevel. Sian conducted the engagement with the upmost professionalism. She was the driving force in getting the transaction through, whilst providing sound and balanced advice. I was always impressed as she completed tasks that I thought would be my responsibility, whilst navigating me through the French property sale process. I would definitely recommend Sian and Leggett, and will certainly be using her for my next transaction.

16 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Chris,

Thank you so much for taking the time to write to us. We are delighted to read that you were satisfied with the service provided by our agent Sian Maher. Thank you very much for your trust, we're sure Sian would be more than happy to help you with your next project! 😊

Best regards,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Dickjan and Mandy helped us sell our…

Dickjan and Mandy helped us sell our beautiful villa in PACA in the south of France. We knew that selling a property in France would take longer than in the UK, but after 3 months of not even one viewing from another useless agent we enlisted Leggett to try. M&D were both lovely friendly people and we built a nice relationship with them immediately. It took another 4 months but we finally got a fairly good offer, and completed the sale another 6 months down the line. We also got a much higher price than another local agent suggested we should sell it with them for! I think the bad reviews totally depends on who you get to sell your house. We have nothing bad to say about Leggett and nothing but good things to say about Mandy and Dickjan. Thanks guys, you did it!

30 September 2023
Unprompted review
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Reply from Leggett Immobilier

Bonjour!

Thank you very much for your lovely words for our agents Dickjan POPPEMA and Mandy EVANS. We are delighted to read that you are satisfied with the service they provided for the sale of your property 😊 We really appreciate that you took the time to let us know, thank you!

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Nicola Hancock

Nicola Hancock dealt with the sale of our property in France. She is a complete asset to your team as she kept us updated at all times, she was compassionate, professional but in a warm friendly way.

14 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Patricia,

Thank you very much for your lovely words for our agent Nicola HANCOCK. We are delighted to read that she made your selling experience as smooth as could be 😊

We wish you all the best,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

Thank you for your support...

I would just like to say 'thanks' all the way for the support and patience shown by Leggett Real Estate during our search for our dream-home in France. Our agent was particularly welcoming and helpful which made our 'journey' much simpler than we could ever have hoped. The support we received was of the highest order and we are now looking forward to years of happiness in our new surroundings. In the possibly daunting arena of house-purchase we very much appreciated the help and support we received along the whole of the process to the day when we finally got the keys to our new home. Many thanks to everyone involved....its really appreciated.

12 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Paul,

Thank you so much for taking the time to write to us and for this lovely testimony 😊 We are super happy to read that you were satisfied with the service provided by both our agents and our salaries members of staff. We wish you all the best in your new French Dream Home!

Have a wonderful day,
The Leggett Immobilier International Team

Rated 4 out of 5 stars

A good service throughout

Elizabeth was extremely helpful throughout the process, explaining every step of the way.

11 January 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Richard,

Thank you very much for taking the time to write to us and for your lovely words for our agent Elizabeth LEWIS. We are delighted to read that you were satisfied with the service provided 😊

We wish you all the best,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

Our agent was brilliant,she was…

Our agent was brilliant,she was positive,informative and always kept us up to date with everything.She made what is normally an extremely stressful experience an absolute pleasure.An incredibly motivated and hard worker,can’t thank her or your company enough !

15 September 2023
Unprompted review
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Reply from Leggett Immobilier

Dear James,

Thank you so much for taking the time to write to us and for your wonderful feedback. We are really happy to read that you were satisfied with the service provided by our agent and that she managed to make this a smooth experience 😊

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Emma was amazing

Emma was amazing. Extremely helpful all the way through. She was knowledgeable, informative and always available whether by phone or email. She went above and beyond to help and advise us and has answered questions since the purchase.

20 February 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Karen,

Thank you very much for your lovely message and your kind words for our agent Emma EDWARDS. We are delighted to read that she did not hesitate to go above and beyond to make sure your purchase would be as smooth as possible!

We wish you an excellent day,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Nikki Bobledijk is an excellent agent…

Nikki Bobledijk is an excellent agent as nothing was too much trouble. She was thorough in assisting us with our enquires and flexible with our arrangements as we had limited time when we arrived in France. She had fair estimations of work needed in the various properties we viewed and was extremely helpful throughout the purchases and post settlement. She has gone beyond any expectations and given we bought under extreme stress with COVID I can honestly say we would not have managed it without her.

4 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Marisa,

Thank you very much for taking the time to write to us and for your kind words for our agent Nicola BOBELDIJK. We are happy to read that she did not hesitate to go above and beyond to make sure the purchase of your French Dream Home would be as smooth as possible despite the stressful situation generated by COVID-19.

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Excellent and honest advice

I would like to most sincerely recommend Mme Nikki BOBLEDIJK, who represents the Montrichard area. I can’t speak highly enough of Nikki. She listens, is patient, knows the area well and gives excellent advice. More than an agent, Nikki has become a valued friend such is the esteem in which she is held.

4 October 2023
Unprompted review
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Reply from Leggett Immobilier

Dear Nic,

Thank you so much for your kind words for our agent Nicola BOBELDIJK, we are delighted to read that she met all your expectations and more when it came to purchasing your French Dream Home 😊

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Very good company to work with.

My experience with Leggetts was really good. Their agent Christina was excellent keeping us informed of the process at all times and this included evenings and weekends responding to my queries. The French contracts and paperwork was translated into English for us which in my case certainly helped!

25 September 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Bonjour !

Thank you so much for taking the time to write to us, we are delighted to read that you had a good experience with us and our agent Christina PEGLER. We're glad to read that Christina's communication and the service provided by our Head Office staff met all your expectations 😊

Best wishes,
The Leggett Immobilier Team

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