Leggett Immobilier Reviews 337

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine commitment to assisting them throughout their property journey. Many highlight the efficient and professional service, noting that agents are knowledgeable about the market and responsive to queries, often providing detailed advice and support. The customer service is frequently described as exceptional, with agents going above and beyond to ensure a smooth and stress-free experience, even helping with translation and utility connections. However, some people mentioned issues with incorrect property information, leading to wasted time and frustration. A few other people also felt that some agents were impatient, lacked good communication, and were unhelpful during the search process, with some experiencing long delays in responses from the property management team.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Location

Reviewers highlight positive aspects of location. Many customers found properties in specific areas like... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight that queries and concerns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had such an easy and enjoyable experience using Leggett Immobilier. The service from start to finish has been so efficient, professional, and attuned to our needs. We met several of their agen... See more

Company replied

Rated 5 out of 5 stars

Leggett agent Neil Tuckwell made this experience 5 star. He is easy to speak to and knew all about the properties on his portfolio and the different villages we visited. He advised us on the buying pr... See more

Company replied

Rated 5 out of 5 stars

I want acknowledge the excellent service we received when selling our house in Haute Vienne. Ann McCarthy is very knowledgeable about the properties she has on her list, she answered our questions,... See more

Company replied

Rated 5 out of 5 stars

It was wonderful being advised by two of your agents, Victoria Chavasse and Lesley Okey, who finally clinched our purchase of a lovely house in Athis val de Rouvre, where we hope to move in soon and l... See more


Company details

  1. Estate Agent

Written by the company

Entreprise familiale du Périgord, devenue réseau national, nous offrons aux vendeurs et aux acheteurs des services professionnels. Notre équipe au siège social travaille aux côtés de nos agents dans la France entière afin que votre projet immobilier soit un succès !


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent Advice, Execution and All Around Service

Mike Goldsmith represented us in the sale of a house we have owned in France for over 30 years. Mike was highly responsive and full of useful advice
to execute the sale quickly.

After we had reviewed comparables and I decided on a price, Mike was able to generate a full price offer on the day BEFORE the actual listing. This offer subsequently resulted in a successful closing of the sale.

Mike displayed a great sense of who the likely buyers might be and how best to position the house for them. He advised and arranged for all of the requisite inspections, and facilitated an introduction to LumonPay for the ultimate conversion and transfer of the sale proceeds.

We felt very well supported throughout the entire process and were pleased with the result. I have already recommended Mike to several colleagues.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Courchevel Estate agent / Immobilier

I have purchased several properties now in Courchevel with Sian, from Leggett Immobilier, acting as my property agent which involved her finding properties, negotiation and processing the sales. I can say that, whilst it wasn't all plain sailing, Sian managed the process professionally and efficiently and I would highly recommend using her services to either sell or buy a property in the Courchevel area.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Really first class support from Donna…

Really first class support from Donna Tulloch. First visit from her and we had a sale at full asking price (so the estimate was correct). Our house was close to a € 1M sale so this was a thin market but it worked out as a smooth transaction.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Service / Experience :

I visited various properties across Brittany with the Leggett Immobilier team and the experience was fantastic, So well coordinated and they were so helpful. I cannot wait to sign for and start enjoying the lovely cottage they helped me find. Thank you!

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Do not use Leggett Estate Agents…

I can now see why Leggett Estate Agents have such a poor rating on trustpilot. We had our house listed with the Leggett agent in south Dordogne. From the start we found him very unprofessional. Photos of our property were second rate. He took umbrage when we questioned his description of the property, which was completely inadequate. His initial valuation of the property was several hundred thousand euro below equivalent properties in the area, which seemed to be a deliberate tactic to keep the price low. Following all this, there was no communication or updates from him in six months. When the mandate expired, there was no prior warning or contact from Leggett. They simply removed the property from all the web listings. So for over a month our property was nowhere to be found. We thought we would give them the benefit of the doubt and relist with them, thinking that it was the local agent who was incompetent. However when we contacted the Leggett regional office, they sympathised but refused to appoint a new agent. The whole experience was very disappointing and upsetting, and as a result we would advise against using Leggett to sell or buy a property in the Dordogne

9 March 2024
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Bonjour,

Thank you for taking the time to write to us. Unfortunately, we are unable to find you in our database as we do not have access to your name or email address.

Please do not hesitate to contact Joanna or Natalie Leggett at info@leggett.fr and give us further information, we will do our best to help.

The Leggett Immobilier International Team

Our verified reviews on https://www.immodvisor.com/pro/leggett-immobilier-rochebeaucourt-et-argentine-24340-39978.html

Rated 5 out of 5 stars

Extremely rapid purchase facilitated by…

Extremely rapid purchase facilitated by Sian here in Courchevel. Very responsive and helpful. Would use again but sadly we’ve got no savings left now!

2 March 2024
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Dear Nick,

Thank you so much for taking the time to write to us and for your lovely words for our agent Sian MAHER. We are delighted to read that she made sure your purchase would be as smooth and quick as possible 😊 We wish you all the best in your new home!

Have a wonderful day,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

They helped us buy a home, not selling us a house

Leggett supported us from January 2023 up until we purchased our home in July 2023. In fact they continue to support us now through contact with their agents.
Leggett gather good people to act as their agents and Victoria S and Andrew G in the Aude region are an excellent example of this. They were their to help us buy our home not selling us a house.
Flexible, patient, helpful and warm - excellent through and through.

20 July 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Dear Keith and Lilian,

Thank you very much for taking the time to leave us this lovely review. We are delighted to read that our agents Victoria STONEHEWER and Andrew GUCK helped you through your purchasing process and made sure everything would be perfect for you. We wish you all the best in your new home!

Best regards,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

Superb!

Amazing, professional and considerate - went above and beyond to push the house sale through. 100% recommend

10 February 2024
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Thank you very much for taking the time to write to us, we are delighted to read that you were satisfied with the service provided by our agent for the sale of your property 😊 Thank you very much for your recommendation, we really appreciate it!

We wish you all the best,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

Professionalism and patience

The sale was handled by agent Michelle Fullbrook initially and later by Simon Robinson. One sale fell through when the buyers changed their minds. A further sale fell through when the buyer created a number of problems with a requirement for retrospective planning permissions for works done prior to our ownership. Despite the valiant efforts of Michelle the buyer eventually withdrew just prior to the Compromis de Vente. Simon Robinson handled the final offer which eventually reached a successful outcome. Both Michelle and Simon showed great perseverance and patience trying to resolve the problems created by the second buyer and Simon worked tirelessly to get the planning permissions approved so that the sale could proceed to completion. We were particularly impressed with Simon's video of the property which led to the final successful offer. We were kept fully informed throughout and had no problems getting hold of both the agents when we needed to. Great professionalism - Very impressed!

28 December 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Dear Tony,

Thank you so much for taking the time to write to us and for your kind words for our agents Michelle Fullbrook and Simon Robinson. We are delighted to read that they met all your expectations and that you had a positive experience despite the difficulties encountered.

We wish you all the best,
The Leggett Immobilier International Team

Rated 1 out of 5 stars

Will never ever use them again

Will never ever use them again

2 December 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Bonjour,

Thank you for taking the time to write to us. Unfortunately, we are unable to find you in our database as we do not have access to your name or email address.

Please do not hesitate to contact Joanna or Natalie Leggett at info@leggett.fr and give us further information, we will do our best to help.

The Leggett Immobilier International Team
Our verified reviews on https://www.immodvisor.com/pro/leggett-immobilier-rochebeaucourt-et-argentine-24340-39978.html

Rated 5 out of 5 stars

Praise where praise is due.

We cannot praise our local agents Debra and Les Bush in Montmorillon enough. They made a very stressful situation much easier, helping us to deal with local police, town hall, water supplier, waste collection, house clearance and gardening to mention just a few things. They really made everything easy and took us through the French selling system, arranging all the surveys etc. Would definitely recommend their service.

18 December 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Dear Ferdy,

Thank you so much for taking the time to write to us about the sale of your property. We are delighted to read that our agents, Debra and Les Bush, made a stressful situation as smooth as could be and that all went well in the end. 😊

We wish you all the best,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Alison Brettell was very helpful and assisted during the whole process from selling the property, organising the clearance and liaising with the Notaire. Would definitely recommend Leggetts!

20 December 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Dear Jemma,

Thank you very much for taking the time to write to us and for your lovely words for our agent Alison BRETTELL. We are delighted to read that the sale of your property went smoothly 😊

Have a lovely day,
The Leggett Immobilier International Team

Rated 5 out of 5 stars

Super helpful local agent…

Our local Leggett estate agent Susanne Gales was super and helped us through the entire process which was protracted and painful at times. Susanne went out of her way to help us as we were UK based and everything was more difficult

19 September 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Dear John,

Thank you for taking the time to write to us and for your lovely words for our agent Susanne GALES. We are very happy to read that did everything she could to make sure the process would go smoothly, despite the distance.

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Leggetts acted extremely…

Leggetts acted extremely professionally, the sale of my house went smoothly and efficiently. Everything was done with transparency and I was kept well informed of progress through to the final signing.

22 June 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Bonjour!

Thank you very much for your testimonial and for your kind words. We are very happy to read that you were satisfied with the service provided by our team 😊

We wish you all the best,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Thanks Tina & Legget Immobilier

Our Legget agent, Trina, gave us plenty of time to view the property, was patient when we hit obstacles, made the actual purchase process as smooth as possible, was helpful all the way through that process and is still helpful with our queries & teething problems 6 months after purchase.

13 May 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Dear Peter,

Thank you very much for taking the time to write to us and for your lovely words for our agent Trina SUMMERFIELD, we are very happy to read that she made sure your property purchase would be as stress-free as possible, and that you would be happily installed in your new French home 😊

Have a fabulous day,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Susanne from Legget made the whole…

Susanne from Legget made the whole process easy and as stress free as selling a house can be . Everything well explained and went exactly to plan .

20 September 2023
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hi!

Thank you very much for taking the time to leave us this lovely review and for your kind words for our agent Susanne GALES. We are delighted to read that she made the sale of your property as smooth as possible! 😊

Have a lovely day,
The Leggett Immobilier Team

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