Leggett Immobilier Reviews 337

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine commitment to assisting them throughout their property journey. Many highlight the efficient and professional service, noting that agents are knowledgeable about the market and responsive to queries, often providing detailed advice and support. The customer service is frequently described as exceptional, with agents going above and beyond to ensure a smooth and stress-free experience, even helping with translation and utility connections. However, some people mentioned issues with incorrect property information, leading to wasted time and frustration. A few other people also felt that some agents were impatient, lacked good communication, and were unhelpful during the search process, with some experiencing long delays in responses from the property management team.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Location

Reviewers highlight positive aspects of location. Many customers found properties in specific areas like... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight that queries and concerns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had such an easy and enjoyable experience using Leggett Immobilier. The service from start to finish has been so efficient, professional, and attuned to our needs. We met several of their agen... See more

Company replied

Rated 5 out of 5 stars

Leggett agent Neil Tuckwell made this experience 5 star. He is easy to speak to and knew all about the properties on his portfolio and the different villages we visited. He advised us on the buying pr... See more

Company replied

Rated 5 out of 5 stars

I want acknowledge the excellent service we received when selling our house in Haute Vienne. Ann McCarthy is very knowledgeable about the properties she has on her list, she answered our questions,... See more

Company replied

Rated 5 out of 5 stars

It was wonderful being advised by two of your agents, Victoria Chavasse and Lesley Okey, who finally clinched our purchase of a lovely house in Athis val de Rouvre, where we hope to move in soon and l... See more


Company details

  1. Estate Agent

Written by the company

Entreprise familiale du Périgord, devenue réseau national, nous offrons aux vendeurs et aux acheteurs des services professionnels. Notre équipe au siège social travaille aux côtés de nos agents dans la France entière afin que votre projet immobilier soit un succès !


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Adam Barry-Orr Sales Agent for Leggetts.

Adam Barry-Orr the sales agent was very professional, knowledgeable, polite and friendly chap. He has made himself accessible to all the questions we had over the legal, local and French processes we had and pointed us in the right direction. He is very attentive and cares about his role.

28 November 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Thank you very much for taking the time to share your feedback.

We are delighted to hear that your experience with Adam Barry-Orr was so positive. His professionalism, knowledge and commitment to being available and attentive to his clients are qualities we greatly value, and your comments perfectly reflect the care he brings to his role.

We’re pleased that his guidance helped you navigate the legal, local and French processes with confidence, and we truly appreciate your kind recommendation.

The team at Leggett Immobilier International

Rated 5 out of 5 stars

Buying a property from Canada in France

Buying a property whilst being located 8000 km away is not easy, unless you can find a realtor that you can trust. Happy to say that Lindsay Howarth did a fantastic job giving support and advice for me as a buyer and I know she did the same for the seller. Every question I had was answered almost instantly. Lindsay made the house buying experience a pleasure. Thanks

24 November 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Thank you very much for your wonderful review. From decades of experience with international clients, we know that buying a property from overseas can be challenging, and we are delighted to hear that our agent, Lindsay Howarth made the experience smooth and enjoyable for you.

We’re thrilled that her responsiveness, support, and guidance helped you feel confident throughout the process — even from 8,000 km away.

Thank you again for placing your trust in us. We wish you every happiness in your new home in France!

— The Leggett Immobilier Team

Rated 5 out of 5 stars

The main reason for our 5 star review…Sian Maher, what a girl, what a professional what a person!

The main reason for our 5 star review is quite simple - Sian Maher! She was outstanding, a true professional, mentor, shoulder to cry on, IT teacher and all round general good person. Nothing was too much trouble for her, everything we asked of her, and we asked a lot, was dealt with in a friendly efficient manner which made the whole process very easy. She has got to be the number 1 estate agent in the La Tania, Courchevel area! if you are thinking of selling, or buying, Sian is your girl! Leggett offered competitive rates and their advertising and reach of potential clients was impressive. In conclusion if you are buying or selling in La Tania, Courchevel area Leggett is the company to go for and Sian is the person you must ask for!

3 December 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Thank you so much for your wonderful 5-star review. We are absolutely delighted to read your kind words, and we couldn’t agree more—Sian Maher truly is exceptional.

We are thrilled that her professionalism, support, patience, and friendliness helped make your sale journey as smooth as possible. Your description of Sian says it all, and we will be sure to pass on your comments to her. She will be over the moon!

We’re also very pleased that you appreciated Leggett’s marketing, reach, and competitive fees. Knowing that you felt supported at every step means a great deal to us.

Thank you again for your trust and your recommendation. If we can assist you in the future, Sian and the whole team will be here for you.

Warm regards,
The Leggett Immobilier Team

Rated 5 out of 5 stars

Sian was Great

Sian was Great, very helpful and knowledgeable. The whole buying process was easy from beginning to end. Happy to recommend Sian and Legget

3 December 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello Dave, we are delighted that you are so happy with the service given by Sian Maher. She really is a very safe pair of hands and your experience absolutely confirms her commitment as an agent. Thanks for taking the time to give us your feedback and we hope you have a lot of pleasure from your lovely new Alpine property. Best wishes from the Leggett Immobilier International Team.

Rated 5 out of 5 stars

Excellent service

Saveena, our estate agent in France, was amazing. She helped us through it all - especially as we cannot speak French (yet) - she was able to translate and communicate with the relevant people in our behalf from start to finish. We can highly recommend Leggett’s services when buying a property in France.

1 December 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello Mrs Graham, we are so pleased to hear that you benefited from the great customer service given by our agent, Saveena Marshall, she really does go the extra mile which we appreciate and are happy to see you did also. Thank you for your kind words and we hope you have an enormous amount of pleasure from your new French home. Best regards from the Leggett Immobilier International Team.

Rated 5 out of 5 stars

Perfect and very professional

Perfect and very professional

29 November 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Thank you for your very kind five star feedback. We are happy that all went so well and appreciate you taking the time to let us know. Leggett Immobilier International.

Rated 5 out of 5 stars

Although we experienced some challenges…

Although we experienced some challenges regarding our sale due to a leak/insurance claim, Victoria Chavasse supported us throughout and went above and beyond to help ensure that the sale went through, she was always available and totally reliable

15 October 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Thank you so much for letting us know that our agent, Victoria Chavasse was able to support you throughout your sale, even with the adding complexity of a leak and claim. She is indeed an agent who thoroughly embraces the concept of exceptional customer service and we are lucky to have her on our team. Thank you for trusting Leggett Immobilier International with the sale of your property and best wishes for your onward plans.

Rated 1 out of 5 stars

The necessary research about a…

The necessary research about a longstanding servitude attached to the property was not carried out and wrong information was given, which we have had to try to sort out. Head Office refuses to answer the phone or respond to emails even when a formal complaint is lodged. Weeks and months go by without any response or even acknowledgment. Nothing. We consider this approach to be highly unprofessional and disrespectful, and we would not use this agency again either to sell or to buy from. We would advise anyone to avoid as well.

18 November 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello Mr Cudworth, we are sorry to hear of these difficulties and the Customer Services Team would be very happy to try to help in any way we can. Please accept our sincere apologies for any previous lack of response, but if you would like to email directly to satisfaction@leggett.fr then I can assure you we will reply and try to assist.

Rated 5 out of 5 stars

Easy Selling Process.

Agent Amanda Somerfield made the selling process easy. Any small problems were quickly sorted out either by herself or she knew the right people to contact to put things right.
It’s always difficult to deal with things that crop up when you have very limited French but Amanda was excellent in every way. Well done and many thanks, Amanda and Leggetts.

12 November 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello Mr Cooper and thank you for that great feedback. We are so pleased to hear that our agent, Amanda Somerfield ensured the process went so smoothly for you. Thank you for taking the time to let us know how things went and for using our services. Good luck with your onward plans.

Rated 5 out of 5 stars

Our dream retirement

Found a house, Deborah at short notice arranged a viewing ,helped us all through the buying process
and after
Very pleased very professional
If I was to buy another I would definitely use Deborah and Leggett immobilier

6 November 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello Tracy, thank you so much for taking the time to give us your feedback. We are so pleased to hear that all went well and you were happy with the service given by our agent, Deborah Wragg. Thank you for your recommendation, it means a lot to us. Wishing you much happiness in your new French home. The Leggett Immobilier Team.

Rated 5 out of 5 stars

We had a great agent & supervisor right…

We had a great agent & supervisor right from valuation through to completion.
Couldn't ask for more.

17 October 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Thank you Beverley for your great feedback, we are pleased to hear that everything was to your satisfaction. Thank you for using our services. The Leggett Immobilier Team.

Rated 5 out of 5 stars

High quality experience

The information provided in the sale advert was one of the most comprehensive in both description, general information and the number of images supplied. The two agents (Helen Charlesworth and Vanessa Gray) selling the property were very forthcoming with any further information we requested. We were supported and guided through the purchase and most impressively the agents have been tremendously helpful following the purchase, helping us sort out the full range of necessities (water, electric, contact with Maire etc) needed to begin to settle into French life. We would highly recommend the company for anyone potentially selling a property.

7 April 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello Jennifer, we are so pleased to hear that our agents, Helen Charlesworth and Vanessa Gray did such a good job. Thank you for taking the time to give us your feedback and also for the recommendation, which we really appreciate. Wishing you lots of happiness in your home in France. The Leggett Immobilier Team.

Rated 1 out of 5 stars

The worse company we have ever dealt…

The worse company we have ever dealt with! They lied to us through the whole process of selling our house costing us an extra £25K. The buyer eventually pulled out after applying for his Visa 3 times which we were unaware that he had been refused twice before and he got his 5000€ deposit back!!!
Head Office are absolutely useless, they don’t deal with complaints and pass you back to the regional idiot!!! 🤬🤬🤬🤬

16 June 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Thank you for agreeing to discuss this issue with our Customer Services Team. Whilst we were not able to address all of the issues, I hope we demonstrated a commitment to trying to achieve whatever mitigation we could and that we were fully available to you during that process. satisfaction@leggett.fr

Rated 1 out of 5 stars

TOTALLY USELESS

TOTALLY USELESS, HAVE WASTED 12 MONTHS WITH THIS COMPANY . " IT'S NO WONDER I HAD NO VIEWINGS " THEY ADVERTISED IT WITH INCORRECT MEASUREMENTS - DO CHECK WITH THE AGENT HAS THE CORRECT MEASUREMENTS BEFORE COMMITING SIGNING THE MANDATE. THIS WAS ONLY NOTED AFTER INSTRUCTING NEW AGENTS !
I'm now going to use Le Bon Coin to sell property in France is commission-free for individuals because its core model is based on free classified ads for private sellers

15 January 2025
Unprompted review
Rated 3 out of 5 stars

I do not receive emails directly & have…

I do not receive emails directly & have not been informed if my current address on documents that signed.No update? is this normal practice that the estate agent does not include everyone in the email rather than 1 person. I would prefer emails directly. Now have to receive codes to sign is this usual practice is docusign not possible again.

3 October 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello if you would like to discuss this in more detail, we would be happy to. Certainly if a number of clients are equally involved ie. joint vendors or buyers then we absolutely would copy them all in if they have requested that we do. Electronic signatures are provided by third parties so we don't have any direct control over the procedures in place, but will always try to accommodate what suits you best if we possibly can. As stated, if you'd like to go into more detail you can contact us on satisfaction@leggett.fr and we will try to help. Thanks.

Rated 5 out of 5 stars

I was really happy with the service I…

I was really happy with the service I received from Amanda Fellows at Leggetts. She was always available and kept me up to date with my sale. Excellent service would definitely recommend Amanda and Leggetts.

3 October 2025
Unprompted review
Leggett Immobilier logo

Reply from Leggett Immobilier

Hello Diane, thank you so much for your kind feedback on the service given by Amanda. We are so pleased to hear that all went well, Thank you and best regards.

Rated 5 out of 5 stars

French holiday home

We have just completed on the purchase of our property in France and are looking forward to many holidays here soaking up everything French. The whole experience went so smoothly and with our agent Maggie who was with us every step of the way helping us register with the utility companies and gave us lots of useful advice on how to make the most of our time in France. A huge thank you to Maggie for helping make our dream come true.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Company. Fantastic Agent.

Selling our French property was a great experience. Leggetts made it so easy by sending us Saveena who went above & beyond. She made the whole process a joy and was there for us from start to finish. Thank you to everyone, especially our agent Saveena Marshall.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Using Leggett Immobilier

We appreciated the tremendous help that Sarah Thacker our local Leggett’s agent gave us to sell our second home in France. She clearly outlined the entire process including all the necessary preliminary surveys that needed to be in place. Sarah’s excellent local knowledge,  her marketing strategies and professional advice and guidance  from start to finish of the sale made the whole process much easier for us.   Sarah promptly answered calls and emails, keeping us informed about every development.  Complex contract details that were in French were explained clearly which was invaluable. We have no hesitation to recommend Sarah Thacker and are glad we chose Leggett’s to sell our house.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

We used this company twice- once to sell our property and then to attempt to buy another property. Absolute amateurs. These are not ‘qualified’ estate agents. They seem to run their individual businesses like a hobby, not taking into account how their incompetence affects people, mentally or financially. This company costs us upwards of €15,000 in lost sales and incompetence in our new purchase. It was so bad that we eventually purchased in Spain instead. Don’t touch them with a barge pole is my best advice. I had a French property for 10 years and you are much better off using a proper French estate agent.
UPDATES: Following this review being posted I have been contacted by Leggett to discuss the issues we had. I was listened to with patience and understanding. An apology was given and assurances given that the issues we had would be addressed.

12 September 2025
Unprompted review

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