Leggett Immobilier Reviews 337

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and genuine commitment to assisting them throughout their property journey. Many highlight the efficient and professional service, noting that agents are knowledgeable about the market and responsive to queries, often providing detailed advice and support. The customer service is frequently described as exceptional, with agents going above and beyond to ensure a smooth and stress-free experience, even helping with translation and utility connections. However, some people mentioned issues with incorrect property information, leading to wasted time and frustration. A few other people also felt that some agents were impatient, lacked good communication, and were unhelpful during the search process, with some experiencing long delays in responses from the property management team.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and... See more

Location

Reviewers highlight positive aspects of location. Many customers found properties in specific areas like... See more

Response time

Consumers generally find the response time to be positive. Many reviewers highlight that queries and concerns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have had such an easy and enjoyable experience using Leggett Immobilier. The service from start to finish has been so efficient, professional, and attuned to our needs. We met several of their agen... See more

Company replied

Rated 5 out of 5 stars

Leggett agent Neil Tuckwell made this experience 5 star. He is easy to speak to and knew all about the properties on his portfolio and the different villages we visited. He advised us on the buying pr... See more

Company replied

Rated 5 out of 5 stars

I want acknowledge the excellent service we received when selling our house in Haute Vienne. Ann McCarthy is very knowledgeable about the properties she has on her list, she answered our questions,... See more

Company replied

Rated 5 out of 5 stars

It was wonderful being advised by two of your agents, Victoria Chavasse and Lesley Okey, who finally clinched our purchase of a lovely house in Athis val de Rouvre, where we hope to move in soon and l... See more


Company details

  1. Estate Agent

Written by the company

Entreprise familiale du Périgord, devenue réseau national, nous offrons aux vendeurs et aux acheteurs des services professionnels. Notre équipe au siège social travaille aux côtés de nos agents dans la France entière afin que votre projet immobilier soit un succès !


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

True professionals.

We were very lucky to have such a good helpful Agent in Noel Edmonds. He was helpful knowledgeable and courteous at all times. Very patient. We found that the sale of our house was a less daunting prospect as Noel guided us through each step. We cannot recommend him highly enough. From the initial stages through to the final stages of the sale we had plenty of guidance and encouragement. Very very professional

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend.

From start to finish Saveena & Leggett have been really helpful. Always available for the smallest queries to major concerns - taking us through the process of selling our property.
Last minute issues also dealt with in an understanding and pro-active; effective approach - leading to a successful and seamless transaction.
Would definitely recommend their services to others.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Sian Maher Courchevel

Sian Maher, leggetts agent for Courchevel, a really great service from start to finish. Extremely helpful and pleasant with a lovely manner. Attention to detail and organisation very thorough. A real asset to Leggets and Courchevel sellers and buyers. Would definitely recommend.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

Recommended for honesty and helping with the complete process of buying my new house in Normandy. The process was difficult for me with my schoolboy French and Noel Edmunds was a trusted translator knowing the whole process. Thank you for everything!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

First rate service

I'm writing to wholeheartedly recommend Leggetts - at least in lower Normandy - where they are represented by the efficient, ever-helpful and charming Victoria Chavasse. She did everything she could to sell our house and were it not for the curious intransigence of the potential buyers that she introduced, would have secured the sale. Unusually however, we had two almost identical offers at the same time, one of which we could accept without our having to jump through the several hoops on which the other was contingent.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

We recently bought our house in France…

We recently bought our house in France with Leggett Immobilier and were very happy with the service provided by the firm. Our agent, Jennie Tombs was particularly helpful & despite some complicated extra processes during the sale, she was always on hand to reassure us & to find solutions and explained everything thouroughly. I would definitely recommend Jennie and Legget Immobilier.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Sainte Foy chalet review

We were recommended Tamsin’s search service by our ski instructor. She showed us four off-market chalets, one of which was exactly what we were looking for.

Tamsin works with a great team — Hamish carried out a thorough inspection and flagged a potential issue with one of the balconies. Tamsin then negotiated for the seller to crane off the old spa and completely replace the balcony. She also secured an additional garage for us, which was a huge bonus.

Beyond the purchase itself, Tamsin provided a truly end-to-end service. She introduced us to a trusted accountant to handle our French affairs, arranged for utilities to be connected, and even organised Starlink installation.

A fully comprehensive and highly professional service — Tamsin made the whole process smooth and stress-free. We wouldn’t hesitate to recommend her.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Simone is a SINSHINE

Simone is a great person. Who is well know about her properties to sell

A nice person who advised us and to complete the practical administration.
She is definitely a"sunshine" for the company and for future buyers.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Property Management

Terrible Property Management — We Missed the Entire High Season

We purchased a beautiful historic home in Bergerac through Leggett Immobilier. The real estate side of the transaction went smoothly, but our experience with their property management team was a disaster.

We completely missed out on renting the house during the high season because no one would respond to my emails — for months. I tried every method I could think of to get in touch. Eventually, after persistent effort, I got a reply and we re-established communication, but the service didn’t improve.

They showed no urgency or care about maximizing rental income. They claimed to use pricing software, but it consistently underpriced the property — well below market for the area. It felt like they were just going through the motions.

When our contract ended, we couldn't wait to move on. And incredibly, they were surprised when we told them we were leaving — as if the months of silence and underperformance hadn’t happened.

Avoid them for property management. The lack of professionalism and responsiveness cost us thousands.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Our agent pulled out all the stops

Our agent pulled out all the stops to secure the sale. She was there at every stage, offering help, advice and support.
We have never come across an agent like her!
If you are buying or selling a house in France you need the skills by Leggett

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service from start to finish

Vahe Pekmez handled the sale of our property with true professionalism. He really worked hard for us, was always available, easy to contact, and kept us informed throughout. The quiet confidence he had in himself gave us confidence in him — and rightly so.

He was always calm, very reassuring, and clearly well versed in every step of the process.

Helpful, reliable, and a
pleasure to work with — we would recommend Vahe Pekmez without hesitation, and have already done so highly to friends and family.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

It was wonderful being advised by two of your agents

It was wonderful being advised by two of your agents, Victoria Chavasse and Lesley Okey, who finally clinched our purchase of a lovely house in Athis val de Rouvre, where we hope to move in soon and live a wonderful old age. Lesley assisted us every step pf the way with great patience and a professional and also warm assistance. Many thanks indeed!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Professional service and a pleasure to deal with.

Tuyen is both personable and pleasant to deal with, as well as being diligent and professional. As non-French native speakers she made our house sale a reassuring process, with attention to detail and regular communication. Highly recommend.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Tuyen Scherer ❤️ Excellent service

We are delighted with our fabulous agent, Tuyen Scherer! From the moment of the first contact with Leggett she has been attentive, knowledgeable and genuinely caring in her approach. She did not hesitate to meet us for the first viewing even though it was a slightly inconvenient time late on a Saturday afternoon. This helped us enormously as we were travelling from the UK. We instantly felt a warm connection with her. She was able to tell us full details about the property and the area. This resulted in us buying the first French property that we have ever viewed! She has walked beside us through the whole process of the sale, acting as our advocate and providing us with excellent advice and guidance. She made a process that seemed confusing initially straightforward. She has taught us about the French house and the local services. We are so lucky to have found the house of our dreams and feel truly blessed that Tuyen was our agent. We could not be happier! Thanks so much Tuyen

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Sadly I have to leave a one star…

Sadly I have to leave a one star review, to say my wife and I were led down the garden path is an understatement, I would welcome you to ask Rita Bryan to forward the email correspondence on property A32695RBR50 to yourself and let you decide, after a few weeks of close contact I was assured that nothing would happen with the property until we had viewed it, we took three days out from the U.K. to look at the area, offered the full asking price the same day of viewing, only to be advised that the person who placed an offer below the asking price had put up their offer, how very odd all in around six hours on a Friday afternoon.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

We have just sold our French home…

We have just sold our French home through Leggett and our agent Laure Anne LEBLANC has been fantastic throughout. She is a french speaker and has excellent command of both written and spoken english. She has been charming, helpful and efficient throughout the whole process. We can highly recommend her. Thank you Laure Anne! (Mayenne Sarthe border)

22 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look