Freshairjunkie Reviews 

415
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

All went well until issues arose with the product, the seller now seems not to want to answer emails or phone calls regarding what has turned out to be a faulty item. I've tried on numerous occasi... See more

Rated 5 out of 5 stars

Quick delivery, bought tent for son’s birthday, waited till he actually used it before reviewing. He went wild camping with it in the peaks, loves it, lightweight to carry in his backpack while rambli... See more

Rated 5 out of 5 stars

I bought the very last Trisar 2 2D tent that Freshair Junkie had in stock, for about half the price than everywhere else was charging. It was the weekend so I didn't expect shipping notice until Monda... See more

Rated 5 out of 5 stars

Ordered a Wild Country New Trisar 2 Semi-Geodesic Backpacking Tent. Arrived very promptly. Had a couple of questions about the tent that were answered very promptly, courteously and efficiently, and... See more

3.0

Average

TrustScore 3 out of 5

415 reviews

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3.0

All reviews

(415)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent product.
The order process was simple, price very competitive, delivery prompt & product first class. Couldn't have asked for more!

17 March 2021
Rated 5 out of 5 stars

Quick delivery, very happy

I ordered a Wolfskin fleece. Was a bit unsure as never heard of this company before. It was unfounded as the order was confirmed immediately by e-mail with a tracking number. And it arrived 2 days later. Very impressed, and I would order from this company again.

6 March 2021
Rated 5 out of 5 stars

You won't find a shop with better customer service than Fresh Air Junkie.

Excellent customer service, very good discounts and an efficient service from start to finish. I ordered a Terra Nova Voyager Tent from Fresh Air Junkie, and the despatch of the item was swift. Unfortunately, there was a mix up with the delivery, and the parcel was mistakenly delivered elsewhere. I emailed Simon at Fresh Air Junkie and he sorted the problem out for me. I couldn't recommend Fresh Air Junkie highly enough.

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Flawless customer service.

Flawless customer service.

Ordered a jacket from Freshairjunkie.co.uk, after not too long there was a manufacturing defect, which was no fault of Freshairjunkie.co.uk's, but they went the extra mile to make sure the issue was resolved as quicky as possible and it soon was.
Can't recommend the website and customer service enough. 10/10.

18 February 2021
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Ordered a (fairly high end) head torch. It was as cheap as I could find online, was dispatched quickly and well packed when it arrived. Very happy with my experience.

14 February 2021
Rated 5 out of 5 stars

Warm toes!

Stumbled upon Freshairjunkie and glad I did.
Easy to order and arrived quickly and I now have warm toes.

11 February 2021

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