After her puppy dry food, we thought the Farmers food sounded healthier and delivered to us was great idea! But Demi would only eat one meal a day and not even finish it so seeing you now also have ho... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Dexter loves this food! He can digest it the way he was intended now instead of it all just passing straight through him! I don't think anything would ultimately change his over active metabolism, but... See more
Company replied
My dog is a little Jack Russell who won’t eat anything consistently and hates all types of dog food. I bought 2 bags of fresh pet on a whim and miraculously she has eaten both selections 3 times in a... See more
Company replied
We’re all very happy with freshpet food & I’ve just found the two small dog packs at the back of the fridge which they will be trying tomorrow. Getting near the end of the ones we have I’ll be orderin... See more
Company replied
Company details
Written by the company
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Contact info
1545 U.S. 206, 07921, Bedminster, United States
- freshpet.com
4.7
Excellent
870 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality
Allows me to provide my furry family member with top quality food with minimal effort.
12 February 2026
Unprompted review
Reply from Freshpet
Hi Truman, from one pet parent to another, thank you! We know how important it is to feed your pup something fresh and healthy. Thanks for trusting us with your pup's nutrition. 🐾💚
Archie eats it
Archie eats it; the other dogs would like it as well, I am pretty sure.
12 February 2026
Reply from Freshpet
Hi Sherry, your review made our whole team smile. We're so happy Archie is loving Freshpet. Thanks for the 4 stars. 💚🐶
So far everything is good
So far everything is good. Bailey loves the food but I do think he prefers the shredded chicken over all.
9 February 2026
Reply from Freshpet
Hi Graciela, thank you for the pawsitive feedback. We're so happy that Bailey is loving Freshpet. Thanks for the 4 stars. 💚🐾
This food almost killed my dog- he…
This food almost killed my dog- he literally had intestinal bleeding and infection that almost killed him- IV antibiotics and rehydration for two days was required, and then he had to continue oral medicine for a month. I truly hope you stop before another poor canine gets hurt.
2 January 2026
Unprompted review
Reply from Freshpet
Hi Melissa, we are sorry to hear this happened and truly hope your pup is feeling better. We’d like to look into this further for you. To help us do so, we’ve requested a bit more information. Please reply at your earliest convenience. We look forward to hearing from you soon. -Jillian
I would like to give her some…
I would like to give her some variety-is there a pure beef one other than the roll?
10 February 2026
Reply from Freshpet
Hi Joanne, we appreciate your feedback! While our Freshpet Delivery lineup does not currently include a beef-only recipe, our "chefs" are always busy in the kitchens whipping up new recipe ideas for our furry friends. We'll be sure to share your comment with our marketing and development teams. Thanks for being part of our pack. 🐾💚
Reply from Freshpet
Hi Valerie, thank you for the 5-star review! We’re thrilled your dogs are enjoying our recipes. Your pawsitive feedback truly has our tails wagging. 🐾💚
Nilla is a very picky eater
Nilla is a very picky eater, but she likes Fresh Pet. She likes it mixed with her favorite kibble, so she is on a half and half diet. I think she really loves the variety.
3 February 2026
Reply from Freshpet
Hi Karen, thank you for the pawsitive review! We’re so happy Nilla approved of our recipes. You’ve got our whole pack smiling. 🐾💚
Finally got my dog to eat
6 February 2026
Reply from Freshpet
Hi Linda, thank you for the pawsitive review! We’re so happy your pup approved of our recipes. Your 5 stars really made our tails wag. 🐶💚
Everything so far is great
Everything so far is great. Misha is enjoying the food and we have not had any issues changing over.
7 February 2026
Unprompted review
Reply from Freshpet
Hi Kali, thank you for the 5-star review! We’re thrilled to hear it’s going so well and that Misha is enjoying the food. Your pawsitive feedback truly has our tails wagging. 🐶💚
Its so nice to have such a great…
Its so nice to have such a great variety of fresh food to present to my doggies. They are loving the new options, which with this many, seem to be new everyday for them!!
5 February 2026
Unprompted review
Reply from Freshpet
Hi Paige, thank you for the pawsitive feedback! We're so happy your pups love our recipes. We’re honored to earn your 5 stars. 🐶💚
My dog absolutely adores his meals
My dog absolutely adores his meals! He has seemed to absorb more nutrients as his doggy bags are smaller. And his coat is already looking more shiny!
6 February 2026
Unprompted review
Reply from Freshpet
Hi Susan, we’re all ears over this one! It’s great to hear you’ve noticed a pawsitive difference in your pet’s health. Thank you for sharing your experience. 🐾💚
Food still is super processed
4 February 2026
Reply from Freshpet
Hi Harmon, thanks for reaching out. Here at Freshpet, we do not use any preservatives in our recipes whatsoever. Our formulation of natural ingredients, our cooking process, our specialized packaging, and immediate refrigeration all work together to keep our recipes fresh. We're always available if you require any further information. -Sophie
Convenient and fresh
Convenient and fresh, easy to open and close packaging and Jake loves it!
5 February 2026
Unprompted review
Reply from Freshpet
Hi Joanne, thank you for sharing this! We're so happy Jake is loving Freshpet and that your order arrived promptly and packaged safely. That’s the kind of delivery win we love to hear. 🐾💚
So far so good
So far so good. She likes it, and she is eating it. The only fresh food she has shown interest. I am doing only 50/50 she still wants her kibble. I have to see how long this first shipment lasts to decide how often I need the next shipments
5 February 2026
Unprompted review
Reply from Freshpet
Hi Niurka, thanks so much for sharing! We’re happy to hear the transition is going well. If you ever need help adjusting future shipments, our Care Team is always happy to assist. 🐶💚
My 11 year old is acting like a puppy…
My 11 year old is acting like a puppy again. He’s lost weight and loves this food. Thank you Fresh Pet.
31 January 2026
Reply from Freshpet
Hi Deborah, from one pet parent to another- thank you! We know how important it is to feed your pups something fresh, and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. Big thanks from our pack to yours! 💚🐾
Worth it!
My dog just started Freshpet a couple weeks ago and she is eating it up! It's worth the extra money to know how much my girl is enjoying her food daily.
4 February 2026
Unprompted review
Reply from Freshpet
Hi Tina, we’re so happy our recipes hit the spot. Thanks for being part of our pack. 💚🐶
Unique Options, Great Value, Ultimate Convenience
Mr. Higgins enjoys the variety of menu options that aren’t available locally. The pricing is better than our local stores, and the convenience of a month’s delivery straight to our door makes it even better.
2 February 2026
Unprompted review
Reply from Freshpet
Hi Tracy, thanks for the pawsome review! Hearing that Mr. Higgins enjoys his meals makes our tails wag! We're always on the ball with delivery. 💚🐶
Our 16 year old rat terrier Ollie just…
Our 16 year old rat terrier Ollie just loves his new food. He has gobbled every recipe so far.
4 February 2026
Unprompted review
Reply from Freshpet
Hi George, thanks for the 5 stars! We’re so happy our recipes hit the spot. Give Ollie an extra belly rub from all of us. 💚
Claire absolutely loves Fresh Pet and…
Claire absolutely loves Fresh Pet and did from the moment she tried her first delivery of the food. She has all of the flavors and loves each and every one to the max.
28 January 2026
Reply from Freshpet
Hi Iris, your review made our whole team smile! We're so happy Claire is loving Freshpet and that we’ve earned your trust. Thanks for sharing the love. 💚
A taste my dog likes...
2 December 2025
Reply from Freshpet
Hi David, thanks for the 4 stars! Reviews like yours make our day pawsome. 💚
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