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Fresh Prints Reviews 

93
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the products, noting that the soft materials feel comfortable and the custom graphics match their expectations perfectly. Consumers also appreciate the exceptionally helpful support team, who guide them through custom options and make the overall ordering process smooth and easy. Some reviewers were not happy with the sizing, mentioning that items sometimes felt too small, stretched out easily, or differed noticeably from the provided samples. A few people also noted occasional delivery delays or unexpected fulfillment hiccups experienced during their busy ordering periods.

What people talk about most

Product

Clients share positive opinions on product quality, praising the soft materials, amazing designs that match... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the thick materials, clean... See more

Order

Users describe positive interactions with order processes, frequently highlighting helpful representatives,... See more

Staff

Customers expressed great satisfaction with the staff, frequently mentioning that representatives were very... See more

User experience

Reviewers mention positive feedback about user experience, highlighting great communication and a seamless... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We purchesed 3 shirts. The sizes and material are great but one shirt, the small ordered for our daughter in the sorority has a hole in the arm pit

Company replied

Rated 5 out of 5 stars

I enjoyed working with Fresh Prints. They provided options for designs, were patient with me while we found the right one, and made the adjustments for my specific design. I appreciated Reese being my... See more

Company replied

Rated 4 out of 5 stars

great communication, and quick response times. The quality of products is great; I just wish there were more options for few/no minimum orders! Super easy to bring any design to life, and they also ha... See more

Company replied

Rated 4 out of 5 stars

Sizing is a little small, but other than that, nice shirt

Company replied



Company details

  1. Custom T-shirt Shop
  2. also in
  3. Clothing Shop
  4. Digital printing service
  5. Ladies' clothes shop
  6. Men's clothes shop
  7. T-shirt Shop

About Fresh Prints

Written by the company


Merch shouldn't be the hard part of your job. That's where we come in.

Fresh Prints is a custom apparel company based in New York City. We've been doing this since 2009, when a few college students figured out how to make great merch without the usual headaches. Today we work with teams and companies worldwide, and the mission hasn't changed: make merch easy, make it good, make you look great doing it.

Here's what we handle so you don't have to. Design, printing, and everything in between: tees, sweatshirts, bottles, and whatever else your team will actually want to wear. No confusing process. No chasing quotes. No merch that ends up forgotten in a drawer.

You get a partner who knows what works and tells you straight. We'll guide you to the right picks, keep things moving, and deliver quality that holds up. That's why teams, schools, and companies keep coming back.

We're also an officially licensed vendor through Affinity Licensing and the Collegiate Licensing Company, so everything's above board and ready to go.

Good merch shouldn't break the bank or your schedule. Let's make something your team will actually keep.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(93)

93 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience with Freshprints. The original school spirit wear order form failed to collect basic student/classroom information, so parents were later asked to complete a separate form to help Fresh Prints reconcile its own orders. I completed that promptly, yet my son’s order was still not fulfilled when the rest of the school received theirs. His younger sister received her shirt, while he did not, which was especially upsetting for him.

I then had to follow up again to find out what happened and when his order would actually be delivered.

For merchandise that is not inexpensive, parents should not have to spend additional time fixing gaps in the vendor’s ordering process and then chase down missing fulfillment as well. Very poor execution and customer experience.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Evans merch review

I went through a rep for the company and they were quick and efficient in making mockups and ordering the merchandise and I got every piece delivered in a timely fashion

29 September 2026
Unprompted review
Rated 5 out of 5 stars

Great support and results

Great support and results. The product was good quality as well and the design came out as how I designed it. Great communication throughout process as well.

18 September 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

Happy to hear this! Thanks so much, DEM!!

Rated 5 out of 5 stars

Working with FreshPrints was a joy

Working with FreshPrints was a joy! We had a last minute change done before the order was delivered and freshprints handled it like professionals. And the design and product were also amazing.

19 October 2026
Fresh Prints logo

Reply from Fresh Prints

Thanks so much for your review, OAS!! Means a lot to us.

Rated 5 out of 5 stars

My hoodie is incredible

My hoodie is incredible, I am so happy with it and it came in sooner than expected! Amazing quality as well.

18 October 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

Love that you loved it, Kristin! TYSM!!

Rated 5 out of 5 stars

Pre-Dental Club Quarter Zips with Fresh Prints

The experience working with Fresh Prints was phenomenal. We initiated contact with an intern, and then a professional. Even a zoom was set-up to discuss how we could get our merchandise on time, and to the quality which we preferred. Fresh Prints is an accommodating company, and I will be purchasing again once the opportunity arises. The product was complimented for it's thick material, and clean embroidery. Our club organization made history with receiving the nicest quarter zips made!

25 September 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

AWWWW <3 Rebekah, this made our day!! So happy the quarter zips turned out that good! Thank you so much for the love!

Rated 5 out of 5 stars

Great service!

All the representatives I worked with were very accommodating and answered timely. Very happy with the service and products we received although I did have some issues hitting MQOs unfortunately.

8 October 2026
Unprompted review
Fresh Prints logo

Reply from Fresh Prints

Allison, so glad you had a good experience with the team and loved the products! Totally hear you on the MOQ piece too - thanks for calling that out <3

Rated 4 out of 5 stars

It was a little confusing to get what I…

It was a little confusing to get what I wanted across, but when that was figured out, you all were very efficient in getting the sweatshirt done and delivered.

7 October 2026
Fresh Prints logo

Reply from Fresh Prints

Thanks for sticking with us through the back-and-forth, Brooke. Glad we got there in the end and could get your sweatshirt done and delivered quickly :))

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