We purchesed 3 shirts. The sizes and material are great but one shirt, the small ordered for our daughter in the sorority has a hole in the arm pit
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I enjoyed working with Fresh Prints. They provided options for designs, were patient with me while we found the right one, and made the adjustments for my specific design. I appreciated Reese being my... See more
Company replied
great communication, and quick response times. The quality of products is great; I just wish there were more options for few/no minimum orders! Super easy to bring any design to life, and they also ha... See more
Company replied
Sizing is a little small, but other than that, nice shirt
Company replied
Company details
- Custom T-shirt Shop
- also in
- Clothing Shop
- Digital printing service
- Ladies' clothes shop
- Men's clothes shop
- T-shirt Shop
About Fresh Prints
Written by the company
Merch shouldn't be the hard part of your job. That's where we come in.
Fresh Prints is a custom apparel company based in New York City. We've been doing this since 2009, when a few college students figured out how to make great merch without the usual headaches. Today we work with teams and companies worldwide, and the mission hasn't changed: make merch easy, make it good, make you look great doing it.
Here's what we handle so you don't have to. Design, printing, and everything in between: tees, sweatshirts, bottles, and whatever else your team will actually want to wear. No confusing process. No chasing quotes. No merch that ends up forgotten in a drawer.
You get a partner who knows what works and tells you straight. We'll guide you to the right picks, keep things moving, and deliver quality that holds up. That's why teams, schools, and companies keep coming back.
We're also an officially licensed vendor through Affinity Licensing and the Collegiate Licensing Company, so everything's above board and ready to go.
Good merch shouldn't break the bank or your schedule. Let's make something your team will actually keep.
Contact info
New York, NY, 10001, New York, United States
- +1 (929) 565 - 6850
- hi@freshprints.com
- freshprints.com
4.5
Excellent
93 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to order online
25 September 2026
Unprompted review
Reply from Fresh Prints
Thanks for the feedback, Makena!!
Soft comfy material and fits true to…
Soft comfy material and fits true to size.
1 October 2026
Unprompted review
Reply from Fresh Prints
Yay, happy to hear this! Thanks for the feedback!!
BEST SHIRT EVER!!!
The shirt didn’t take long at all to come in, and it is great quality and fits perfectly on me. Probably my favorite shirt now.
18 September 2026
Unprompted review
Reply from Fresh Prints
AWWWWWW!! <33 Thanks for the feedback, Calum!
Wonderful service
I missed the deadline to order, and they were so helpful to work with me to order 2 t-shirts
I was so happy with how helpful and nice they were to work with
9 September 2026
Unprompted review
Reply from Fresh Prints
Hi Mallory! So glad we could help you squeeze those last two shirts in :)) Thanks for the sweet review!!
Fast shipping and the quality was…
Fast shipping and the quality was amazing
25 September 2026
Unprompted review
Reply from Fresh Prints
Hi Addison! Thanks for the sweet review <3
Easy Order and Great Quality
It was easy to order and the t-shirts we received were as expected. Good quality shirts and printing.
23 September 2026
Reply from Fresh Prints
Thanks for sharing this with us, PG!!
Nice shirt!!!!
27 September 2026
Unprompted review
Reply from Fresh Prints
Thanks for the review, Emma!!
Good and bad.
I like the design tool and prompt delivery as well as ease to navigate the platform. HOWEVER. Your sales people contacted me multiple times a day unnecessarily, urging me to make the purchase when my organization was still working on our design. I do not want to be texted 3 times daily by a sales person and pushed to order earlier than my team is ready.
25 September 2026
Reply from Fresh Prints
Hi Mer! Thanks for calling this out. Glad the design tool and delivery worked well, but sorry the follow-ups felt pushy. That’s not how we want the process to feel, and we’ll take this back to the team.
No complaints!
The T-Shirt quality was great, the design looked even better in person than in the image, and arrived perfectly on time!
25 September 2026
Reply from Fresh Prints
Sweet! Thanks for the review, Rebecca!!
Appreciative for Fresh Prints
I enjoyed working with Fresh Prints. They provided options for designs, were patient with me while we found the right one, and made the adjustments for my specific design. I appreciated Reese being my partner through the process and found her very helpful. The t-shirts we received were exactly what we wanted and everyone loved them.
7 September 2026
Unprompted review
Reply from Fresh Prints
This means A LOT to us, Marley!! Thanks for this feedback. So happy the shirts felt worth it and that everyone loved them 💙
The communication and product is A+!
22 September 2026
Reply from Fresh Prints
Ahhh, that's sweet! Thanks, Gary.
good customer service
15 September 2026
Unprompted review
Reply from Fresh Prints
Thanks, David!! Appreciate the feedback.
The ordering process was very easy!
21 September 2026
Unprompted review
Reply from Fresh Prints
Hi Eric, love to hear it!! Glad the ordering process was nice and easy 🙌
Exceptional service that was on-time…
Exceptional service that was on-time and prompt.
12 August 2026
Unprompted review
Reply from Fresh Prints
Hi Will, thanks so much for working with us! 💙
My fresh prints design came on top and…
My fresh prints design came on time and exactly what I ordered. They are true to size and good quality. Would highly recommended!
18 September 2026
Unprompted review
Reply from Fresh Prints
Hi Brooke, love to hear this!! So glad everything came in on time and turned out exactly how you wanted. Thanks for the feedback 💙
One shirt had hole in arm pit
We purchesed 3 shirts. The sizes and material are great but one shirt, the small ordered for our daughter in the sorority has a hole in the arm pit
12 September 2026
Reply from Fresh Prints
Hi JD, glad the sizing and material worked out, but definitely sorry about the hole in the shirt. Shoot us a message at hi@freshprints.com or give us a call at +1 (929) 565-6850) and we’ll take a look.
Reply from Fresh Prints
Hi Ee, thanks for sharing this. We’ll take the feedback on board and keep working on making the experience better. :)
Best MERCH EVER
Our merch turned out amazing! The designers were great, and they matched our vision perfectly. I am so thankful!! I would order again and recommend others too as well.
3 September 2026
Unprompted review
Reply from Fresh Prints
Hi Naya! So glad you loved how everything turned out!! Thanks for the sweet review 💙
Over a month late.
14 September 2026
Reply from Fresh Prints
Hi Millie! Really sorry about the delay. Being over a month late is not okay. Please reach out to us at hi@freshprints.com or +1 (929) 565-6850 so we can take a look.
I thought the print came out good and…
I thought the print came out good and it was a good purchase
17 September 2026
Unprompted review
Reply from Fresh Prints
Love to hear this, Jade! So glad the print came out great and that you were happy with your purchase. Thanks for sharing 💙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.