Freshskin Beauty Ltd. Reviews 

2,825
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of the products, including essential oils and skincare items, often noting their natural properties and effectiveness. The ordering process is frequently described as easy and efficient, with many appreciating the prompt dispatch and careful packaging of their purchases. Reviewers also highlight the quick delivery service and positive interactions with the company's service. However, some customers also noted issues with product discrepancies, such as items having an unexpected scent or color, or arriving in poor condition. Additionally, a few people experienced problems with delivery, including parcels being sent to incorrect addresses, items missing from orders, or delays in receiving their goods. Some reviewers were not happy with communication, citing unanswered emails and a lack of responsive customer support.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, value, and variety... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of the... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick delivery times and... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and quick delivery.... See more

Service

Clients share positive opinions on service, with many reviewers consistently describing it as prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before purchasing I had a query which was answered. My purchased items were packaged securely, and arrived in the estimated time given. So overall happy, with my purchase of Rosehip oil and Shea Butte... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Freshskin Beauty after a recommendation from a lady who uses their products for her own natural skin care range. I am really happy with the quality & price of the lavender es... See more

Company replied

Rated 5 out of 5 stars

Had some questions to ask about a product on their website so I emailed them and received quick replies (I was surprised as its a Sunday so wasn't expecting a reply till Monday to Tuesday) Paul was... See more

Company replied

Rated 5 out of 5 stars

Great quality gel, absorbs quickly, healed dry patches, leaves skin feeling soft. Previously bought 99% Aloe Vera gel from other brands but finding this Freshskin gel to be far better. Fast delivery.... See more

Company replied


Company details

  1. #14 of 28 best companies in Aromatherapy Supply Shop
  2. #24 of 85 best companies in Cosmetics and Perfumes Supplier
  3. #30 of 67 best companies in Flavours, fragrances and aroma Supplier
  4. #5 of 8 best companies in Massage Supply Shop

About Freshskin Beauty Ltd.

Written by the company

Since 2010, Freshskin Beauty have been supplying premium natural health and beauty products to individuals, hobbyists and wholesale customers who seek the best essential oils at cheap prices.

From day one, our philosophy has centred around quality products and a great service. Over the years we’ve worked tirelessly to establish relationships with producers of the finest ingredients from all four corners of the planet. Our unique business model of dealing directly with the growers and producers of our herbs, plants, vitamins and essential oils means we use the finest ingredients direct from the source.

We harness the magical power of plants to create luxurious beauty products that not only enhance the appearance of your skin, but also improve your mental state as well. Our gentle skincare range is so natural and pure that it’s suitable for everyone, regardless of age or skin type.

From the start, customers have also come to us for wholesale essential oils, taking advantage of our quality products and low prices. Today, we manage daily orders that range from a single bottle of lavender essential oil to bulk orders of oils and fragrances and we treat each with the same level of care and service as we did our very first.

As members of the Aromatherapy Trade Council, we keep on top of the ever-changing essential oil regulations, and continue to ensure that all of our products adhere to rigid European Safety Guidelines. Our product safety is ensured through a research and testing regime that sees each product and all formulations tested by qualified personnel.

We now stock over 200 essential oils, fragrance oils and carrier oils as well as beautiful hand-made soaps, moisturisers and body lotions.

As we’ve grown, so too has our passion for achieving the highest standard in customer care and a great service; this includes next day delivery, no minimum order and hand-packing every item ensuring you get as much satisfaction from every Freshskin order as we do.

Head over to our online store now and start your Freshskin journey, or if you’re in need of some inspiration have a browse through our blog.

Thanks for dropping by.

The Freshskin Beauty team.

https://d7r5i9w4.rocketcdn.me/wp-content/uploads/2022/07/Lady-nose.jpg

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(2,825)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality oils

Good quality oils, quick delivery and well packed

30 March 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Great selection of products.

The website has a great selection of products to choose from and my order is always shipped and delivered quickly. Items are always packaged with care.

30 March 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Always reliable

Always reliable, good quality products from Freshskin. The Minoi oil is clean, gentle and a godsend, frankly. I have purchased this from Freshskin several times. The quality is excellent.

30 March 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Great product

Great product, easy to order, great price quick delivery. Thank you 😊

30 March 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 1 out of 5 stars

Still awaiting product after two weeks.

Still awaiting product after two weeks.

5 April 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Order was placed 28/03/26 at 10:24 it is still within the delivery timescale paid for on the free delivery service - perhaps due to the Easter bank holiday the mail is slower at this time of year..

Rated 5 out of 5 stars

good shopping experience

A wide variety of products to choose from, ordering is easy and delivery is quick

25 February 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

nice

I don't know what to write

27 February 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

Love this company

I’ve used fresh skin cosmetics for a long time, especially for their amazing arnica gel 😍. I also use it for some oils too as they are great quality and value. They are always delivered quickly and with no excess packaging! Have recommended to lots of others too!

27 February 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

A trustworthy business …

There are suppliers of essential oils which are somewhat economic with the truth about purity.

So it is refreshing to find this company is, in this regard, absolutely “pure”

26 February 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for your kind review.

Rated 5 out of 5 stars

everything about seller was goog

Web site good, item delivered fast and in good condition. Price of item was also fair. Would definitely buy from seller again.

23 February 2026
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for leaving us a great review !

Rated 5 out of 5 stars

I just wanted to leave a quick review

I just wanted to leave a quick review. I started using Freshskin during my maternity leave in 2022 when I began learning how to make my own DIY skincare and haircare products. I’ve been using their products ever since, and the experience has been amazing. The quality has been consistent, and my whole family benefits from what I create. Our skin has truly been well looked after.

28 February 2026
Unprompted review
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you for leaving us a great review !

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