Before purchasing I had a query which was answered. My purchased items were packaged securely, and arrived in the estimated time given. So overall happy, with my purchase of Rosehip oil and Shea Butte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

Grant House, NG7 3GS, Nottingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Freshskin Beauty Ltd.
Been using this company for years always excellent service. Items shipped promptly and very well packaged. Would definitely recommend.

Reply from Freshskin Beauty Ltd.
the oil arrived quickly but the stoppers/tops are really difficult for me to open. do they need to be like that ?

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.
Ease of ordering, reasonable prices and good quality
Post person did not deliver at my door (I live on the second flooor). He/she left it on the ground floor window sil and took a picture of some other door as proof of delivery!

Reply from Freshskin Beauty Ltd.
The product arrived swiftly and is of excellent quality.

Reply from Freshskin Beauty Ltd.
I bought “Batana oil” from Fresh skin and it arrived in the post today. I opened it and it was palm oil. I am a Nigerian and I know what palm oil look like and smell like. Absolutely disgraceful!!!
The palm oil I make my soup with is cold pressed and its exactly what has been sold as cold pressed. You can see how it gathers around the edges in the container after it is let to cool down in container. How it stains the pillow case with red oil when it is used on the scalp. I will need to show this oil on TikTok to my fellow Africans and gage their response and reactions to this oil that is dispensed in your kitchen by a husband and wife duo and sold as “Batana oil” 😂🤣🤣🤣

Reply from Freshskin Beauty Ltd.
Always get my Oils and Wax from this store. Great quality, excellent price and quick delivery. Love that you don’t have to pay postage as well.

Reply from Freshskin Beauty Ltd.
I'm very happy with my order.
Their products are top quality! I couldn't be happier! Thank you

Reply from Freshskin Beauty Ltd.
My delivery was delivered without any fuss. I've

Reply from Freshskin Beauty Ltd.
The oils were very strong, making them usable in small amounts.

Reply from Freshskin Beauty Ltd.
They make it plain and easy to understand they detail how the product works they ask what weight you would like and sometimes you need a small amount to tide you through other times you need larger amounts and that’s what they provide there dye for candles is the best it’s really strong iv waisted loads of time and money on other brands this is the only place I buy from now it’s definitely a trusted brand

Reply from Freshskin Beauty Ltd.
I have used Freshskin for the last 12 years and have never had a single issue with them or the quality of their products. They have good products, mostly fairly priced (I occasionally find the odd one cheaper elsewhere). Fast delivery. Items are well packaged.
Highly recommended.

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.
I like the products and info on the website, but answering emails is clearly not something this company wishes to do, which is why I marked it down to 3. I would otherwise give the company 5 stars.

Reply from Freshskin Beauty Ltd.

Reply from Freshskin Beauty Ltd.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.