Freshskin Beauty Ltd. Reviews 

2,825
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of the products, including essential oils and skincare items, often noting their natural properties and effectiveness. The ordering process is frequently described as easy and efficient, with many appreciating the prompt dispatch and careful packaging of their purchases. Reviewers also highlight the quick delivery service and positive interactions with the company's service. However, some customers also noted issues with product discrepancies, such as items having an unexpected scent or color, or arriving in poor condition. Additionally, a few people experienced problems with delivery, including parcels being sent to incorrect addresses, items missing from orders, or delays in receiving their goods. Some reviewers were not happy with communication, citing unanswered emails and a lack of responsive customer support.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, value, and variety... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of the... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick delivery times and... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and quick delivery.... See more

Service

Clients share positive opinions on service, with many reviewers consistently describing it as prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before purchasing I had a query which was answered. My purchased items were packaged securely, and arrived in the estimated time given. So overall happy, with my purchase of Rosehip oil and Shea Butte... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Freshskin Beauty after a recommendation from a lady who uses their products for her own natural skin care range. I am really happy with the quality & price of the lavender es... See more

Company replied

Rated 5 out of 5 stars

Had some questions to ask about a product on their website so I emailed them and received quick replies (I was surprised as its a Sunday so wasn't expecting a reply till Monday to Tuesday) Paul was... See more

Company replied

Rated 5 out of 5 stars

Great quality gel, absorbs quickly, healed dry patches, leaves skin feeling soft. Previously bought 99% Aloe Vera gel from other brands but finding this Freshskin gel to be far better. Fast delivery.... See more

Company replied


Company details

  1. #14 of 28 best companies in Aromatherapy Supply Shop
  2. #24 of 85 best companies in Cosmetics and Perfumes Supplier
  3. #30 of 67 best companies in Flavours, fragrances and aroma Supplier
  4. #5 of 8 best companies in Massage Supply Shop

About Freshskin Beauty Ltd.

Written by the company

Since 2010, Freshskin Beauty have been supplying premium natural health and beauty products to individuals, hobbyists and wholesale customers who seek the best essential oils at cheap prices.

From day one, our philosophy has centred around quality products and a great service. Over the years we’ve worked tirelessly to establish relationships with producers of the finest ingredients from all four corners of the planet. Our unique business model of dealing directly with the growers and producers of our herbs, plants, vitamins and essential oils means we use the finest ingredients direct from the source.

We harness the magical power of plants to create luxurious beauty products that not only enhance the appearance of your skin, but also improve your mental state as well. Our gentle skincare range is so natural and pure that it’s suitable for everyone, regardless of age or skin type.

From the start, customers have also come to us for wholesale essential oils, taking advantage of our quality products and low prices. Today, we manage daily orders that range from a single bottle of lavender essential oil to bulk orders of oils and fragrances and we treat each with the same level of care and service as we did our very first.

As members of the Aromatherapy Trade Council, we keep on top of the ever-changing essential oil regulations, and continue to ensure that all of our products adhere to rigid European Safety Guidelines. Our product safety is ensured through a research and testing regime that sees each product and all formulations tested by qualified personnel.

We now stock over 200 essential oils, fragrance oils and carrier oils as well as beautiful hand-made soaps, moisturisers and body lotions.

As we’ve grown, so too has our passion for achieving the highest standard in customer care and a great service; this includes next day delivery, no minimum order and hand-packing every item ensuring you get as much satisfaction from every Freshskin order as we do.

Head over to our online store now and start your Freshskin journey, or if you’re in need of some inspiration have a browse through our blog.

Thanks for dropping by.

The Freshskin Beauty team.

https://d7r5i9w4.rocketcdn.me/wp-content/uploads/2022/07/Lady-nose.jpg

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,825)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

I asked for the items to be delivered urgently and received them within 12 hours of my order. Best customer service ever!

27 October 2025
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you

Rated 5 out of 5 stars

I must update my previous review

I must update my previous review. I did finally receive my order and I have used them subsequently. I no longer have any complaints and am happy with their products and service.

10 November 2025
Unprompted review
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you

Rated 5 out of 5 stars

Good quality

Didn't respond to my email and the phone number seems to be incorrect; however, my order did arrive the next day and appears to be well packed and of good quality. I'll be ordering again.

8 November 2025
Unprompted review
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you

Rated 5 out of 5 stars

This is my all time favourite out of…

This is my all time favourite out of all the fresh quality products I really love theirs, the essential oils are really amazing I just can’t promote enough they really are the best 10/10 ⭐️⭐️⭐️⭐️⭐️

27 September 2025
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you

Rated 5 out of 5 stars

the answer to a prayer

the answer to a prayer, fed up with dry skin and a crepey appearance on my arms I thought i would give SHEA butter a shot after reading good things about it.I thought I would buy the cheapest I could find until I had a chance to try it out. On Amazon I found Freshskin organic Shea Butter 1000g for less than £10. After the 1st application my skin felt amazing but smelt like cow poo. After 3 days I was totally sold, it is incredible, my skin is firm and soft and resistant to the frequent bruises from using blood thinners, when just a brush against a door frame would bring my atm up in a dark unsightly bruise, now, my skin seems to be more resistant and since using Shea butter have not had even one bruise. I cannot recommend this product strongly enough, amazing and the smell of cow poo easily overcome with any essential oil dabbed on after application. 10/10 a brilliant product.

7 October 2025
Unprompted review
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Thank you

Rated 1 out of 5 stars

I bought the leather and patchouli oil…

I bought the leather and patchouli oil and in my opinion the scent was nothing like the description.It smelled like a generic floral oil,disappinting

8 October 2025
Unprompted review
Freshskin Beauty Ltd. logo

Reply from Freshskin Beauty Ltd.

Hi scent is a personal choice and some love this one !

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look