Fridge Friend Reviews 

1,096
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report that the product effectively extends the freshness of vegetables and fruits, significantly reducing food spoilage and waste. Many highlight how items like leafy greens, strawberries, and avocados last much longer, often for over a week or two. Reviewers also appreciate the product's quality, ease of use, and excellent customer service. However, some customers noted that the product did not always meet their expectations, with vegetables still going limp or soft quickly, and felt it was an overpriced gimmick that showed no significant difference in freshness. Additionally, a small portion of people experienced issues with not receiving their orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers stating that it effectively keeps... See more

Quality

Reviewers highlight positive aspects of quality, noting that fresh produce, such as leafy greens,... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Value for money

People report positive experiences with value for money, with many reviewers stating that the product is... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food products supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,096)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SUPER IMPRESSED!

SUPER IMPRESSED!
We are a family of 6 - I ordered 3 Fridge Friends.
They arrived a day before we left on a holiday to Bali for 10 days.

I decided to put them to the test right away - activated them and popped them into the fridge...and didn't bother to clean the fridge out prior to our trip like I usually do.

After 10 days away ALL of our produce was still fresh!! I was completely shocked and very impressed. Recommending to all of my friends now!

13 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Toni,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

No shriveled up fruit

Fruit is on an open shelf in fridge and is remaining fresh after 2 weeks, no shrivelling up at all

31 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Trina,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Great Service

Great Service
Thanks for the quick and prompt service replacing a faulty fridge friend. I had been using it for 8 months but for some reason the inside contents started to come out. I contacted the company and they replaced it after I sent photos of the damage. I have noticed a big difference with my fridge produce since using fridge friend. I highly recommend

1 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Vivian,

Thanks for the 5-star review. I'm glad we sorted out the leaking unit for you. We really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 1 out of 5 stars

Still not getting the expected results

Still not getting the expected results. Refreshed and bought new produce. I bought celery,tomatoes and cucumber on a Wednesday. Celery was limp by Saturday. Tomatoes and cucumber were soft by the following Monday.
All in all found this product did not work for me.

17 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Mark,

Thank you for another review. As I've previously mentioned to you, every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

If you'd like a free replacement or a full refund, simply email hello@fridgefriend.com.au, and I'll process your request personally.

I’m sorry your Fridge Friends didn’t perform as we both expected, especially given how much they’ve helped over 40,000 other customers.

Cheers, Jonathan, Co-Founder

Rated 5 out of 5 stars

fantastic.

fantastic.

3 October 2025
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Super impressed with the fridge friend

Super impressed with the fridge friend, it works!

24 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Rose,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Fantastic service

Fantastic service, thank you for monthly reminder, I love my fridge friendly food last longer, thank you

27 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Elizabeth,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 4 out of 5 stars

Items appear to stay fresher for longer

I think they are very good but carrots for instance, work better in plastic bags rather than the cotton ones sent. Of course we do not know how fresh the carrots are when bought. Other items stay fresh.

20 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Vicki,

Thank you for your honest feedback. We really appreciate you taking the time.

Cheers
Jonathan

Rated 5 out of 5 stars

So far so good

So far so good. After just a month of using, I feel it’s doing what it’s meant to be doing.

24 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Nicci,
Thanks for the 5-star review. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Can already see the difference.my…

Can already see the difference.my capsicum is as fresh as the day I bought it and watermelon is still fresh,great product highly recommended 👌

25 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Karli,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Love mine so bought them to give away

I loved mine so much I bought them for my daughter. I have no food waste now.

1 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Margaret,
Thank you for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support and generosity.

Cheers,
Jonno
Co-Founder,

Rated 5 out of 5 stars

Does it work?

Does it work? I actually can't tell you! I can only say that we have no rotten fruit or vegetables in our fridge.

17 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Thank you for the review Mark.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Appears to work well so far after a…

Appears to work well so far after a short time of use

25 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Murray,
Thank you for your review. Remember, if you ever have any issues, your Fridge Friends are covered by a 90-day money-back guarantee and a 3-year replacement warranty.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Awesome product

Awesome product, great freebies bags, containers and mats for shelves. Tracking and fast delivery was a piece of mind.

18 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Neila,
I'm glad yor not only found the Fridge Friends great but also the bonus offer items :-)

Thank you for taking the time to provide this review.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Great product

Fridge friend does what they say it does. Keeps products fresher for longer and reduces fridge odours.

25 November 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Gina,
Thank you so much for your review, we all really appreciate it.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Smart, practical solutions that saves on waste, money and time.

Well done, Fridge Friend! 🌱
You’ve genuinely changed the way our household thinks about food storage and waste. From educating us about food waste to providing a practical, easy-to-use product, the experience has been a good one.

After learning about ethylene sensitivities, we’ve completely reorganised how we store different types of fruit and vegetables, and the difference has been remarkable. Installing the Fridge Friend in our fridge was simple, and the results were almost immediate — fresher produce that lasts longer and stays in better condition.

The partnered Saveful app has been an added bonus. It’s helped us turn the ingredients we already have into meals we actually love, reducing waste and saving us time in the kitchen.

Overall, we’re enjoying longer-lasting, higher-quality food while saving money, time, and significantly reducing our household food waste. A smart, practical solution that delivers on its promise. Highly recommended.

14 October 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Malcolm,

Thank you for such a detailed and complete review.

Running an online business can be tough some days, and these types of reviews make it all worthwhile.

We appreciate you taking the time to provide this feedback.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

fabulous so far

15 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Rona,

I've gotta be happy with "Fabulous so far" thanks for the review :-)
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

This product really works

This product really works. My fruit and veges last so much longer now. I have one in each of my fridge drawers. I would definitely recommend this product

15 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Kathy,

Thank you for the review. Together we are reducing food waste, and that's a great thing to be doing :-)

Cheers
Jonathan
CoFounder

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