I liked being sent a renewal invitation well in advance. I lost the letter but your Help Service quickly reminded me of the contents. Although the quote was not the cheapest, I preferred the clear a... See more
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Review summary
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Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more
Easy to follow and see inclusions. Pleased that all previous information has been retained. Competitive terms. Easy to modify to suit my own needs
Very quick easy process to renew our policy. The Renewal Price came in much better than expected compared to the previous year, with a nice discount.
Company details
- #127 of 229 best companies in Insurance agency
- #3 of 10 best companies in Cycle Insurance Company
- #3 of 12 best companies in Gadget Insurance Company
- #21 of 44 best companies in Home Insurance Agency
- #18 of 22 best companies in Landlord Insurance Company
Written by the company
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Written by the company
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contact info
1st Floor 5 St Helen’s Place, EC3A 6AB , London, United Kingdom
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4.6
Excellent
15k reviews
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Excellent website
Excellent website, very easy to use and kept up to date with the cost of the policy at each stage when making amendments
13 July 2026
easy to renew
12 July 2026
Quick and good price
11 July 2026
quick and easy
11 July 2026
Easy to set up and instant costs with every change made
Easy to set up and return to the quote. Instant costs show with every change
11 July 2026
Very competitive quote
Very competitive quote. Thought I would have to pay a lot more considering we have had subsidence in the past. Very easy to complete.
11 July 2026
Recommend Insurance Provider
Although the details took time to gather and upload I like the fact this level of detail is required as it gives me peace of mind
10 July 2026
A simple way to make amendments to…
A simple way to make amendments to items covered by my home insurance
10 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Frontier Home Insurance
Dear Charles,
Thank you for taking the time to leave your review.
We are sorry to hear that you feel your renewal invitation was sent late. Having reviewed your policy, we can confirm that your renewal quote was emailed to you on 8 June 2026, and your policy was due to expire on 10 July 2026.
We send renewal invitations approximately 28–30 days before the policy expiry date, giving customers time to review their renewal terms and decide whether they wish to continue their cover.
If you have any questions regarding your renewal or require any further assistance, please contact us via Live Chat or email, and our team will be happy to help.
Kind regards
Cover Team
Value for money…. 5 🌟
I compared the quote with well known search engines and Fromtier was still the cheapest as last year for the same cover.
Happy to renew.
9 July 2026
I kept making updates to my policy…
I kept making updates to my policy details but it would not save them!! Each time I logged in I had to start again, and then within the space of half an hour to add the details again the price went up £60!
9 July 2026
Reply from Frontier Home Insurance
Dear Ruth Jones,
Thank you for taking the time to leave your feedback.
We're sorry to hear that you were frustrated when updating your policy. We have reviewed your online sessions and can see that, as your renewal invitation had already been issued, any changes needed to be made to your renewal quote rather than your current policy.
The changes you initially made were being applied to your current policy, which is why they were not reflected on your renewal. Once the changes were made to your renewal quote, a revised renewal premium was generated and your policy was successfully renewed.
Please note that whenever changes are made to a policy or quote, the premium is recalculated and may increase, decrease, or remain the same depending on the information provided. Having reviewed your account, we can confirm that after the changes were made to your renewal quote, the premium actually decreased before you proceeded to renew your policy.
If you have any questions about your renewal or require any further assistance, please contact us via live chat or email and we will be happy to help.
Kind regards
Cover Team
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