Frontline Safety Reviews 

205
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Needed to get 2 Drager Saver CF10 emergency escape sets for a job in London. Phoned Frontline to check stock/ price and spoke to a very helpful lady who gave me the confidence to purchase the items.... See more

Company replied

Rated 5 out of 5 stars

Excellent service. I had some queries regarding the testing kit and these were quickly answered by telephone. Parcel was well packaged and delivered on time. I had to change the delivery requirements... See more

Company replied

Rated 5 out of 5 stars

First time I've used this company. Very impressed with their quality of service. They even offered to chase up the courier after an initial failed delivery. In the event not necessary, but does illus... See more

Company replied

Rated 5 out of 5 stars

Frontline Safety really has an Excellent dealing with my order with a very good Sales Team (Specially Emma) fast processing of orders online chat to solve all issues in time Hope to have a long ter... See more

Company replied

Company details

  1. Safety and work wear
  2. Fire protection service

Written by the company

UK Specialists in the Supply & Installation of Portable & Fixed Gas Detection Systems. Shop Online for Safety Equipment from Crowcon, Draeger, MSA, TSI and RAE Systems.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(205)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Quick service. Quick but not automatic (good thing) support. Good quality salesmanship

15 February 2018
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

Thank you for taking the time to review us. We're glad you are happy with the quick service and your feedback has been passed on to our team.

~ Dawn

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Excellent prices!

6 February 2018
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

Thanks for taking the time to review us, we do appreciate it.

~ Dawn

Rated 5 out of 5 stars

O2 Monitor

Fast delivery

30 January 2018
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

We appreciate your review, thank you. Let us know if we can help with anything else.

~ Dawn

Rated 5 out of 5 stars

Great Service

Great Service, would recommend this company, communication excellent, They even informed me that the delivery had been delayed due to the snow on the M74, you could not ask for more

29 January 2018
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

Thanks very much for your review and for your understanding regarding the delivery. Your feedback has been passed on to the rest of the team.

Rated 5 out of 5 stars

Great service

Great service, was desperate for three escape sets, ordered Monday afternoon turned up Tuesday lunchtime, can't recommend enough, will definitely use again *****

17 January 2018
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

Thank you for taking the time to review us. We're delighted you are happy with the service provided and your feedback has been passed on to the rest of the team.

~ Dawn

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, definitely recommend

19 December 2017
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

Thanks for your kind review today, it's much appreciated.

Let us know if we can help with anything else.

~Dawn

Rated 2 out of 5 stars

Still waiting for my item,11 days …

Still waiting for my item,11 days later. Item sent out to incorrect address

4 December 2017
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

Hello,

Please accept my apologies for this, there has obviously been a mix-up with the wrong delivery address and the Sales Team tried to rectify this as soon as they could. I can confirm that your order has been dispatched and will be with you tomorrow on an express delivery service.

Let us know if there's anything else we can help with by contacting us on 0141 771 7749 or sales@frontline-safety.co.uk.

~ Dawn

Rated 5 out of 5 stars

Great service

Great service, friendly customer service, Goods ordered arrived quickly and to my specification.

27 October 2017
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

Thanks very much for your review. We do appreciate it.

~ Dawn

Rated 5 out of 5 stars

Good prize and very professional.

I have found the product with the features that I needed to use in my lab with a good prize. The staffs have been answered any questions I did very fast.

23 October 2017
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

We're happy to hear that you're pleased with both the product and the service. Do let us know if we can help with anything else.

~Dawn

Rated 5 out of 5 stars

Excellent communication

Excellent communication, excellent service provider

16 October 2017
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

We appreciate your review, thank you. Let us know if we can help with anything else.

~Dawn

Rated 5 out of 5 stars

Fast service

Fast service.
Easy process of ordering and fast delivery. Thanks

6 September 2017
Unprompted review
Frontline Safety logo

Reply from Frontline Safety

Thank you for your kind review, we appreciate it.

~ Dawn

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