Froothie Australia Reviews 17

TrustScore 3 out of 5

3.2

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Company details

  1. Kitchen supply shop
  2. Appliance shop

Written by the company

Froothie offers the best quality Optimum blenders and juicers in Australia. Compare and choose the best one for your needs.


Contact info

3.2

Average

TrustScore 3 out of 5

17 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Thermocook is a POS - don't buy.

I have bought at least two of their blenders over the years which have been excellent in both quality and service from the company. I recently purchased the Thermocook and what a huge disappointment it is. I have tried a few of the automated recipes and none worked out. I tried manually cooking something as simple as scrambled eggs only to be bitterly disappointed.
Due to this experience I gave a negative review elsewhere and they contacted me saying their in-house chef would contact me and walk me through using it. This never happened. The device is now an expensive paperweight. What a total waste of money.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Love the ThermoCook Pro M 3.0

Love the ThermoCook Pro M 3.0. The 10-inch screen makes my preparation and searching for recipes so much easier.
I have made more dishes in the past few days than Hubby and I could eat, so the freezer is well stocked. I have found most Thermo Recipes are very easy to convert and use in the ThermoCook, if you are not too sure just take your time and play with the time and speed, most dishes I have found you can easily drop the stirring speed down.
I am a multi-Cooker and have made a number of different dishes, Curries, garlic and onions leave a smell on the lid and in the Bowl, so after washing, I again put it through the washing Program with a little Vinegar, a few drops of dishwashing detergent and half a teaspoon of Bi Carb of soda in the water, then rinse. The ThermoCook Pro M 3.0 does everything I need to do and how I want to do it, when converting your own recipes, it is easy, you just need to get to know the speed and the temperature, and if you allow time, you will learn very quickly.
Froothie Australia have in all inquiries been wonderful and very helpful to deal with.

21 August 2025
Unprompted review
Froothie Australia logo

Reply from Froothie Australia

Thank you so much for your detailed and thoughtful review! We’re so happy to hear the Thermocook Pro M 3.0 has been making your meal prep easier and more enjoyable. It’s great to know you’ve been able to experiment with different dishes and convert Thermo recipes to suit your needs. And the tip about cleaning with vinegar, dish detergent, and bi-carb is fantastic — such a smart way to keep everything fresh!

We’re also thrilled to hear how helpful the Froothie Australia team has been. Your feedback really means a lot to us, and we can’t wait to hear about even more delicious dishes you create with the Thermocook. Keep up the great work in the kitchen!

Rated 2 out of 5 stars

Poor service Or a Scam

Paid for the Thermocook early June with a delivery by the end of June. It's now end July and still nothing. Very poor. Is this a scam and I've lost my money or is the company financially in trouble and I've lost my money

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I have bought two appliances from Froothie

I have bought two appliances from Froothie.
My first was the Optimum 8200 Blender quite a few years ago and it is still going strong! It has done many many hours of blending. I was so impressed I bought one for each of my adult children for Xmas on year.
I have needed to be on dairy free diet for a few years now and making almond milk was a breeze using the 8200. Simply add the almond and water and blend on high for a minute. Strain and you have the best almond milk ever. Or macca milk or whatever you want! I never buy icing sugar, I just blend normal sugar and make my own pure icing sugar! It is just so easy and super fast.
My second purchase was just recently when my hands could no longer squeeze the cloth to strain the nutmilk mix. It was a no brainer that froothie was the first place to look for something that would make nut milk with out me needed to use my hands to squeeze. And just as I expected, the Slow Juicer Optimum 600M was exactly what I needed. It has been an absolute god send. Soak my almonds over night and then just put them through the juicer with water and out one spout milk and the other, almond meal. I keep the meal in the freezer and make biscuits or cake when I have enough. So no waste!!
Cant wait to try making sorbet using the juicer!
And you can buy parts if something needs replacing! How good is that!!

16 October 2024
Unprompted review
Froothie Australia logo

Reply from Froothie Australia

Thank you so much for sharing your amazing experience with us! 😊 We're so happy to hear that your Optimum 8200 Blender has been such a reliable kitchen companion for you and your family over the years. It’s fantastic to know you’ve been able to easily make dairy-free almond milk, icing sugar, and so much more!

We’re also thrilled that the Optimum 600M Slow Juicer has been a perfect solution for your nut milk and has made your kitchen routine easier and more efficient. The fact that you’re minimising waste by using the almond meal for biscuits and cakes is brilliant! 🍪✨

It’s great to hear that you’re excited to try sorbet next! Let us know how it turns out – we’d love to hear more! And we’re so happy that you appreciate the option to easily replace parts when needed. We’re committed to providing high-quality, long-lasting appliances.

Thanks again for your wonderful feedback, and happy blending and juicing! 🧡

Rated 3 out of 5 stars

Juicer engine blew up after 2 months

I purchased a juicer specifically for celery and regular use. The juicer I purchased was advertised as a compact daily use juicer suitable for celery and all other types of juicing. I was not overly impressed with it from the start, fruit and vegetables get caught constantly meaning you have to disassemble the machine to get it going again and the engine makes a terrible whirring noise. I have owned this juicer for 2 months before the motor popped and blew up - all I did was turn it on at the power point. I’ve contacted the company and they are advising me to send the machine back so they can investigate. I need to pay for shipping and it’s looking like I’ll end up with a reconditioned motor on a 5 year warranty!
Update: after speaking with a customer service representative, they have waivered the cost of return shipping and sending me some alternative options to upgrade less what I have already paid. My advice is to try to get through to the customer service reps, don’t use email because you get the standard response which might not be applicable.

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Recently tried to get a refund on a…

Recently tried to get a refund on a faulty jug I purchased during the Black Friday sales. After sending many emails and photos they have not honoured the terms of their warranty. Very disappointing considering the $130 value of a 900ml jug. I would avoid dealing with this company as their warranty and return service is non existent.
Have a food day!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

We LOVE our thermocook

We LOVE our thermocook. It makes food prep and cooking so simple and quick, and it really helps minimise how much hands on time is required in the kitchen (which is so handy with a young family). It’s really easy to use and has so many different functions and settings also (it’s also super easy to clean) - highly recommend

20 March 2023
Unprompted review
Froothie Australia logo

Reply from Froothie Australia

Thank you so much for your fantastic feedback! 😊 We’re so happy to hear that the Thermocook is making food prep and cooking easier and faster for you, especially with a young family! It’s great that you’re able to save time in the kitchen while still creating delicious meals. We’re also thrilled that you find it easy to use and clean — that’s exactly what we aim for!

We really appreciate the recommendation, and if you ever need more recipe ideas or tips, we’re here to help! 🧡👨‍👩‍👧‍👦

Rated 5 out of 5 stars

The 9400X blender!

The 9400X blender is hands down the best blender I have ever owned! My favourite feature is that you can set the speed of the blender starting from as slow as you need, making it super convenient for blending those more course ingredients without liquid (no bake desserts etc.) I am super impressed and will never look back!

1 March 2023
Unprompted review
Froothie Australia logo

Reply from Froothie Australia

Thank you so much for your amazing feedback! 😊 We’re so glad to hear that the Optimum 9400X Blender has exceeded your expectations. The ability to control the speed for those coarser ingredients, like for no-bake desserts, is definitely a game-changer! We're thrilled you’re loving it and that it’s made such a positive impact in your kitchen.
We agree — once you experience the power and versatility of the 9400X, it’s hard to look back! If you ever need new recipe ideas or tips, we’re always here to help. 🧡

Rated 5 out of 5 stars

Amazing Blender!

Such a great company. I have their Nutriforce 2.0 Extractor and it is one powerful blender! Perfect for making things like smoothies and desserts like cheesecake bases. This blender is also super easy to clean. Highly recommend!

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Such a great high speed blender

Such a great high speed blender. It sits on my bench and makes smoothies in seconds, great for dips and pancake batter and blends soups so so smoothly.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend the Nutriforce Mini!

The Nutriforce Mini blender is super fast and so practical and portable. It blends smoothies, drinks and even sauces and breadcrumbs really well and is so easy to clean! A super handy kitchen appliance.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

Love this blender!

The Nutriforce Mini blender is super efficient and practical. It blends smoothies and drinks really well and isn't very high maintenance. It is also quite easy to use and clean and lives up to its expectations!

19 November 2022
Unprompted review
Rated 5 out of 5 stars

Optimum Mamma Mia + Stand mixer

I have both the Froothie Optimum Mamma Mia and the Optimum Bon Appetite stand mixer and absolutely love them both.
Love how the Mamma Mia is so compact and versatile with all the different attachments for different uses and absolutely love the large size of the bowl for stand mixer and the unit also has a digital screen for the different levels and time.
Would totally recommend both these products ❤️❤️

14 March 2023
Unprompted review
Rated 5 out of 5 stars

To all of you who wants a new Blender

Hey to all of you who wants to buy a grate blender!
I highly recommend you the Optimum series, I personally have the 9200 for almost 8 years without any malfunction.
And they also have a great customer support when I need them.

27 September 2022
Unprompted review
Rated 5 out of 5 stars

One of the most professional customer…

One of the most professional customer experiences i have had. Jug from blender damaged while being used. After short, responsive and constructive communication part was replaced. Such a positive customer experience is very rare in todays world. Recommend blender products as well.
Bill

3 July 2021
Unprompted review

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