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Froya Organics Reviews 7,661

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,589 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, noting their high quality and effectiveness in improving skin texture, appearance, and overall health. Many appreciate the natural ingredients and the concentrated nature of the products, which means a little goes a long way. The customer service is consistently highlighted as exceptional, with people receiving quick, helpful, and friendly responses to their inquiries. Reviewers often mention that their issues are resolved promptly and efficiently, making them feel valued and supported by the staff. However, some customers also noted that certain products, like the day balm, can appear orange or greasy on the skin, leading to an undesirable tint. A few other people also felt that some products were too abrasive or dried out their skin, and some experienced issues with broken packaging upon delivery. Additionally, some reviewers mentioned initial breakouts as their skin adjusted to the new products, and a small number were dissatisfied with the company's refund policy for subsequent purchases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the results... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the products,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as top-notch, fantastic,... See more

Response time

People report positive experiences with response times, often highlighting the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their promptness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First of all, my products (The Complete System for Mature Skin) is amazing. After using for one month my skin is soft, smooth, and brighter. Even more than that, I feel better — pampered and cared fo... See more

Company replied

Rated 5 out of 5 stars

Excellent products! smoother skin, less irritation or acne prone skin on my chin and forehead. Skin in my neck and décolleté visibly improved. Most of all, I like the fact that there are no hidden che... See more

Company replied

Rated 5 out of 5 stars

I've been using Froya Organics for about a month now and overall I'm really impressed. It's concentrated rather than watered down, so you use less product than you'd expect, and the Nordic plant-bas... See more

Rated 5 out of 5 stars

I wanted to change my account email. I sent an enquiry to ask how to do so. I got a very fast AI response, which enabled me to link to a human. My problem was solved within a minute or two after I fo... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics shop

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I like to product

I like to product and it seems to be helping with wrinkles and firming of skin. The product is a bit greasy but nothing I cannot live with.

22 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

So glad it's helping with the wrinkles and firming, Michelle! And yeah, the richness of our formulas is actually what makes them so effective. A little goes a long way and the skin really drinks it in. So happy you're sticking with it!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

fast shipping and a great product

22 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Fast shipping and great products, that's the combo! Thank you, Kimberly! We ship quickly because we know you're excited to get started.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Some of the quickest response times…

Some of the quickest response times from any customer support team I have ever dealt with. They not only solved my problem, but were kind and understanding.

20 June 2026
Unprompted review
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Reply from Froya Organics

Leslie, this is such a great thing to hear!! Kind and understanding on top of fast and effective, that's the full package we always try to bring. Thank you for taking the time to share this!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Good customer service

Had a really good service from Varinea this week regarding my recurrent order. Customer service always answers fast and products seems to be good quality and prepared with care. Julie S

21 June 2026
Unprompted review
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Reply from Froya Organics

Thank you so much, Julie! Varinea is great and we're so glad she took good care of your recurrent order. Knowing the products are prepared with care is something we really stand behind, so it means a lot to hear that comes through. See you next time!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I ordered for my first times

I ordered for my first time, and absolutely fell in love with this product! It has opened a door for my wellness that i truly needed. I then ran into a mis-delivery on my second order (my USPS in error) and they supported me 100% through the entire process. I can't say enough about the service, support and true care that i've received through this entire experience. I am eager to have this remain a part of my daily routine. Thank you so much!

19 June 2026
Unprompted review
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Reply from Froya Organics

Arya, this is so beautiful to read!! Falling in love on the first order, then running into a delivery hiccup and having the team show up for you 100% anyway, that is exactly the experience we want every single customer to have. The products opening a door for your wellness? That's everything. We're so glad you're here!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Thankful the company decided to work…

Thankful the company decided to work with me on my return issue. They were quick to solve my problem.

HB

10 June 2026
Unprompted review
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Reply from Froya Organics

Hannah, so glad we were able to sort out your return issue and get it solved quickly for you! We always want to find the right solution. Thank you for giving us the chance to make it right.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Really great customer support…

Really great customer support experience, appreciate the efficiency and how my issue was addressed.

22 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

So glad it was efficient and your issue was handled well, Erin! That's always the goal. Thank you for the feedback!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

In less than a month my skin is lifted…

In less than a month my skin is lifted and tighter!! So hydrated. Wrinkles look so much smoother!! I will never use anything else!

22 June 2026
Unprompted review
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Reply from Froya Organics

Allison, oh wow!! Lifted and tighter in less than a month, smoother wrinkles, and staying hydrated all night. THIS is what it's about!! So happy for you and so glad you found us. We'll be right here! 🙌

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Loving the product so far

Loving the product so far. Early days in terms of using it daily but really enjoying it

22 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Rachel! Early days are the best days, things just keep getting better from here. So happy you're enjoying it and we'd love to hear how your skin evolves over the coming weeks!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Quick response and helpful with…

Quick response and helpful with solutions.

19 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Quick and helpful is what we aim for every time! So glad it came through for you. Thank you!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Elder Woman With A Glow

I love using organic skincare products on my face. At 78, my “mature” complexion is dry, sensitive, with mild, uneven coloration. I am delighted I have found Froya. I really love Magic Wrinkle Eraser Night Balm. It has a soothing effect on my face. The organic ingredients impart a sense of purity. My skin is noticeably smoother, firmer, and the minor patches of discoloration are rapidly disappearing.

21 June 2026
Unprompted review
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Reply from Froya Organics

Abigail, this is such a joy to read!! At 78, with dry, sensitive skin, and the discoloration patches rapidly disappearing... that is exactly what the Magic Wrinkle Eraser Night Balm is designed to do. Your skin deserves every bit of that care and purity. We are so honoured to be part of your routine!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Nothing to compare

These products are of excellent quality.
I have been using for about 6 months now and the result was almost instantaneous.
Last winter it was so drying on my skin especially on my hands.
I discovered Froya products. The hand balm was about two days use with 100% recovery from drying winter weather. It also cleared my skin from some blemishes, totally unexpected!
I was so pleased that I also tried the night balm and the anti age instant glow day balm. I will not go back to the old products I was using.
The lines on my forehead are disappearing.
My skin feels soft.

Because I will continue using these products, signing up with subscriptions is a no brainer, I get discounts and free shipping!

Unexpected issues happened on my last shipment, I emailed the customer support the same day I received my orders. It was a Saturday, got a response the same day. The following day, a Sunday, I got resolution and replacement is arranged.
It only took a day, to get a response and resolution. Thank you to Anjelica!
I couldn’t be more pleased!

Give this a try and you will find out for yourself.

Products and customer support is unparalleled!

Thank you for your passion, your efforts, determination and dedication.

Arlene

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Love love love

I had seen advertisements for Froya for months before taking the plunge and trying them- and I'm so glad I did. They're luscious and feel so good putting on, but don't leave you greasy, just glowing. And the scrub is amazing, you don't need much, and it leaves my face feeling so soft and smooth. The eye balm has totally knocked out any funkiness around my eyes, and I just feel like I look more like myself again. Awake, healthy, I just love it. I was making my own face oils prior and I really loved them, but I don't ever want to stop using froya. It's special stuff!

21 June 2026
Unprompted review
Rated 5 out of 5 stars

"Concentrated, effective, and worth the adjustment period"

I've been using Froya Organics for about a month now and overall I'm really impressed. It's concentrated rather than watered down, so you use less product than you'd expect, and the Nordic plant-based ingredients genuinely show in how my skin looks and feels. Noticeably healthier and more balanced.

I did have a few breakouts in the first week as my skin adjusted, which threw me at first, but it settled and the results since have been worth it. My one piece of feedback: the instructions could be clearer on daily routine basics... for example, the face scrub is only meant for 2-3 times a week, but it's not obvious what to use for everyday cleansing in between. A bit more guidance there would make the transition smoother for new customers. That said, the product quality speaks for itself and I'll be sticking with it.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to review and order.

Easy to review and order.

15 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Love to hear that, Meg! Simple and smooth is always the goal. Thanks for the kind words!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I was hesitant at first as the products…

I was hesitant at first as the products seemed thick and oily… but boy was I wrong!! I’ve been using religiously for 2 weeks and I feel my skin is more vibrant and more youthful! Thank you

21 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Julie, this genuinely made me so happy to read!! Two weeks in and already feeling more vibrant and youthful. The texture can definitely surprise people at first but that richness is exactly what makes it so effective. So stoked it won you over! 🙌

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. So excited to see my results!

21 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

That excitement is contagious!! Can't wait for you to see the results too. Thank you for trusting us!

All the best,
Tobias @ Frøya

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