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Froya Organics Reviews 7,733

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 5,589 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, noting their high quality and effectiveness in improving skin texture, appearance, and overall health. Many appreciate the natural ingredients and the concentrated nature of the products, which means a little goes a long way. The customer service is consistently highlighted as exceptional, with people receiving quick, helpful, and friendly responses to their inquiries. Reviewers often mention that their issues are resolved promptly and efficiently, making them feel valued and supported by the staff. However, some customers also noted that certain products, like the day balm, can appear orange or greasy on the skin, leading to an undesirable tint. A few other people also felt that some products were too abrasive or dried out their skin, and some experienced issues with broken packaging upon delivery. Additionally, some reviewers mentioned initial breakouts as their skin adjusted to the new products, and a small number were dissatisfied with the company's refund policy for subsequent purchases.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many expressing satisfaction with the results... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the products,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as top-notch, fantastic,... See more

Response time

People report positive experiences with response times, often highlighting the speed and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their promptness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First of all, my products (The Complete System for Mature Skin) is amazing. After using for one month my skin is soft, smooth, and brighter. Even more than that, I feel better — pampered and cared fo... See more

Company replied

Rated 5 out of 5 stars

Excellent products! smoother skin, less irritation or acne prone skin on my chin and forehead. Skin in my neck and décolleté visibly improved. Most of all, I like the fact that there are no hidden che... See more

Company replied

Rated 5 out of 5 stars

I've been using Froya Organics for about a month now and overall I'm really impressed. It's concentrated rather than watered down, so you use less product than you'd expect, and the Nordic plant-bas... See more

Rated 5 out of 5 stars

I wanted to change my account email. I sent an enquiry to ask how to do so. I got a very fast AI response, which enabled me to link to a human. My problem was solved within a minute or two after I fo... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics shop

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The most amazing cream & company

So this is the most amazing cream and company I have ever used!
I'm 55 years old and have a great life which has resulted in many laughter lines!
I've been using Froya Organics Anti age and insane glow day balm and their Magic wrinkle eraser night balm for about 2 months now and have noticed a real difference in my skin.
Its feels really soft and well moisturised and I have started to wonder if some of the lines are fading.
Although it seems expensive, I only need to use a small amount, so the jar lasts me at least a couple of months.
Their customer service is also the most amazing thing ever! I sent an email regarding my subscription and received a very helpful and friendly reply within minutes!
Sarah Percival

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service and great product line - unfortunately didn’t work with my skin type. Had no issues working that out with customer service at all- very responsive and helpful!

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Genuine review

I've been using the daily balm and the night balm for over 3 weeks. For the fist week I thought I saw a slight improvement in my skin however in the last 10 days my skin has not reacted well to the products. I am developing spots all over my face which is not typical of my skin prior to using the products. I think the products are too heavy and not easy to apply leading to massive build up on my skin. I was expecting a lot more considering the cost of these products. I will not be purchasing again. I also feel like there are a lot of fake reviews being posted which are not a true reflection of these products. Also one of the glass tubs broke really easily after dropping it so overall this is a big fat no from me.

23 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hello AISLING ,

We're sorry to hear that the products weren't the right fit for you.

From what you've described, it sounds like your skin may not have responded well to the formulas. While many customers have a wonderful experience with our products, skincare is highly personal, and we fully recognize that what works beautifully for one person may not work the same way for another.

Of course this isn't the experience we hope for, it is something we understand can happen.

We also wanted to address your concern regarding reviews. All experiences are valid, whether positive or negative. You'll find customers who absolutely love our products, as well as customers who feel they weren't the right fit for them. Because skincare is so personal, results can vary significantly from one person to another, and we believe both types of experiences deserve to be represented.

Regarding the jar, our products are packaged in glass, which we chose for product preservation and sustainability. Unfortunately, glass can be fragile if dropped.

We completely respect your experience, even if it differs from that of many of our customers.

Kind regards,
Frøya Organics

Rated 5 out of 5 stars

Eye balm and peeling

I bought the eye balm. It moisturizes the eye area very well and helps reduce puffiness. I’m quite satisfied with it. I also bought the peeling product, which is fantastic.

20 June 2026
Unprompted review
Rated 2 out of 5 stars

Why did nobody tell that...

I've been thinking for a long time that I should try these products because I really like the idea behind them and everything the brand stands for. Now that I finally have, though, I'm honestly quite perplexed.

Why did no one in the reviews mention that:

- The products smell awful. I'm not particularly sensitive to fragrance, but these scents are so strong that I can only use the products at night, and not when I'm with my boyfriend.
- They turn your face completely yellow. It makes you look unwell. I made a real effort to massage the cream thoroughly into my skin, but it didn't make any difference.
- I have to use a dark or yellow towel after applying the products. Even when I wash my hands thoroughly, the colour transfers and can stain light-coloured towels.
- After only two uses, the creams became grainy. After five uses, the grains were so large that they were clearly visible all over my face.

Its such a pity, because i believe i can see the products making some results.

UPDATE: I would like to add that I heard back from Froya's customer support almost immediately and was treated in the best possible way. Their response was professional, kind, and genuinely helpful, which I greatly appreciated.

23 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hi Liv,

We're very concerned to read about your experience.

Several of the issues you described are not consistent with the characteristics we normally expect from our products, which is why we'd like to investigate this thoroughly. While our formulations do not contain artificial fragrances, they are made with carefully selected natural ingredients and should not have an unpleasant odor.

We are also particularly concerned about the texture changes you mentioned. Our products should not become visibly grainy after only a few uses, so this is something we would like to examine further.

Please contact us at help@froyaorganics.com and reference this review so our team can look into the specific products and batch information involved. We would very much like the opportunity to better understand what happened and assist you directly.

Kind regards,
Frøya Organics

Rated 5 out of 5 stars

A Divine Daily Routine!

I have been using Froya Organics for approximately 6 weeks now. As a (nearly) 53-year-old woman, I have been marketed to and subscribed to many, many beauty products, and have always been open to good quality, effective skincare. Froya however is, next level. The simplicity of the routine seems counter-intuitive for the results. My skin feels fresh, soft and natural. I rarely, if ever use foundation now, and am no longer apprehensive about how my face will mature. Every part of the cleaning and moisturising process is an act of self-care which reaches beneath the surface. I look forward to continuing the privileged journey of ageing with Froya Organics.

23 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Ingrid, I had to pause after reading this. "The privileged journey of ageing" - that is genuinely one of the most beautiful ways I have ever heard someone describe this. That's exactly what we're trying to create with every product and every step of the routine. Six weeks in, foundation-free, and no longer apprehensive about the future of your skin. This makes everything worth it. Thank you so much for taking the time to write this.

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I'm happy to continue my subscription

Froya offers products made from high-quality, simple ingredients, packaged in thoughtfully designed reusable glass jars. They provide an exceptional customer experience. The woman at the forefront of the company brings a wholesome and friendly attitude, empowering customers and fostering a sense of community.

22 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Thank you so much for this!! It genuinely means a lot to read that the whole experience, the ingredients, the glass jars, and the community vibe, came through so clearly. We put a lot of heart into every part of what we do, and knowing it lands like that is the best feeling. So glad to have you with us!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I have been using Froya products for a…

I have been using Froya products for a year now. I have older skin and I had a flare up of rosacea my face was a mess with broken capillaries, very red with bumps. I tried many products that kept making it worse. After using the balm for redness and acne stopper for three months, I also found the root cause of the rosecea, my skin looks so much better, it even helped heal the broken capillaries, I use a lot of the products and use nothing else. I love all the products!

1 April 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Laura!

This genuinely made my day. A full year with us, and to hear that the balm for redness and the acne stopper actually helped heal your skin and those broken capillaries... that's exactly why we do this. Rosacea is so tough to deal with and I'm just so happy the products worked for you. Thank you for sticking with us and for sharing this!!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Amazing Customer Service!

I had thought I canceled my subscription a couple weeks ago. I wanted to love their product by my face just didn’t react well. Today I was charged for another set and immediately emailed the company explaining that I needed to cancel and get a refund. They were so prompt with their response they were able to cancel the current order and get me a refund all before lunch time.
While their skin care did not work well for me I will definitely be trying their other products.

22 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hey Brooke! So glad the team was able to sort things out for you so quickly. Getting a refund and cancellation handled before lunch is exactly the kind of response we aim for. We're sorry the skincare wasn't the right fit for your face, but we really appreciate you keeping an open mind about our other products. We'd love to find something that works for you!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

I contacted support about a mistake I…

I contacted support about a mistake I made on my order, and they were quick and gave me the answer I was looking for right away. I can change my subscription whenever I want, however I want; I can modify it, pause it, or cancel it without penalty. Recommended!

22 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

So glad we could sort that out quickly for you, Silvia! And yes, that flexibility is really important to us. Modify, pause, cancel whenever you need, no stress, no penalty. We want the subscription to work for you, not the other way around. Thanks so much for the recommendation! 😊

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Happy face!

Great for my dry skin and easy to apply.

22 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Happy face!! That's exactly what we love to hear. So glad it's working for your dry skin and that the application feels effortless. We're here if you ever need anything!

All the best,
Tobias @ Frøya

Rated 5 out of 5 stars

Mature skin bundle

I really enjoy using the products for mature age skin and the support and motivation from Froya to enjoy the daily ritual of applying them.

16 June 2026
Unprompted review
Froya Organics logo

Reply from Froya Organics

Hei Ingrid! That daily ritual really is something special, isn't it? So happy that the mature skin bundle is working well for you and that the motivation and support feels like part of the experience. That's exactly the vibe we want to create. Thank you so much for sharing this!

All the best,
Tobias @ Frøya

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